Durham Stairs

Stair Builders
Ajax ON L1T 2T8
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Reviews for Durham Stairs

Average customer rating:
10 10 (25 reviews)

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Koolaid in Ajax
Koolaid in Ajax
1 review Ajax, ON
10/10

Fantastic service and clean up was AMAZING

From the quote to completion everything was fantastic! They didnt over charge me and worked around my schedule (and my autistic childrens schedule) and budget. They created minimal mess and what they did they cleaned it all up. Very impressed!!!!!!

Approximate cost of services:
$42,000.00
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Company Response

Thank you so so very much for the kind words, it was such a pleasure meeting your lovely family and we are enjoying your hand made items you sell! Wishing you, your hubby and the boys all the very best!!

Topher
Topher
1 review Bowmanville, ON
10/10

AMAZING WORKMANSHIP & WORLD CLASS CUSTOMER SERVICE!

After extensive industry research and comparison shopping, we felt very confident in hiring Julian and his team to renovate / replace our stair railing. They replaced the newel posts and spindles, as well as sanded and stained the handrail and stringers. The finished project looks fantastic!!!

From the get go, I was impressed with how knowledgeable Julian was, and what expert advice he was able to provide during the planning stages of our project. I was also impressed with the time Julian was willing to invest in answering all our questions (and we had ALOT of questions).

When it came to the quality of materials used and the teams skilled workmanship, I continued being impressed.

What impressed me most, however, was Julians absolute, unwavering dedication to ensuring we were 100% happy with the end result (and boy, are we ever!). I am a difficult, demanding, not-picky client, and I dont hesitate to raise concerns I have about even the tiniest of issues. And yet, throughout the entire project, Julian was eager to listen to my concerns, address them, and resolve them to my complete satisfaction. And he did so with an amazing sense of urgency, without ever once pushing back. The customer service he provided was truly world-class, and it is very evident that he takes great pride in his work and his clients satisfaction.

I dont take making recommendations lightly, but in this case, I can highly recommend Julian and his team without a single hesitation. They are fantastic, and I give you my word that you can hire them for your next stairs project with great confidence.

A+++. TEN OUT OF TEN! TWO THUMBS UP! 5-STARS!!!

Approximate cost of services:
$5,000.00
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YK from Ajax
YK from Ajax
2 reviews Ajax, ON
10/10

Recommended for anyone who needs their stairs done!

I was very nervous about hiring someone for finishing all the stairs in the house, but Julian and Ken transformed them into a beautiful piece of art! We get lots of compliments from our guests. They were courteous, friendly, and professional, as well as fast yet precise with their job. The entire work was done in 5 days! The price was also amazingly reasonable. Thank you very much again for making our home beautiful!!

Approximate cost of services:
$13,000.00
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Vince in Scarborough
Vince in Scarborough
0 reviews Oshawa, ON
10/10

AMAZING

I really can't say enough about this company. Right from the start, Julian was very responsive, very positive and a real pleasure to deal with. While other companies were telling me I'd have to wait months Julian was able to fit me in the same week which was amazing. I was lucky enough to have Ken and crew assigned to my house. Unreal would be the word to descible this crew. The details, craftmanship, cleanliness, work ethic, explanation and care was above and beyond what I anticipated.
Alot of contractors come and go throughout the process, but these guys were there from start to finish and worked all day. My wife and I are so appreciative and so happy with the final product.
Thank you so much Julian/Ken and their amazing crew!!!!

Approximate cost of services:
$1.00
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Company Response

Thank you so much, Vince, we enjoyed working on your project and glad you had a fantastic experience from A to Z! Wishing you and your family all the very best and enjoy your new stairs!

Sabi in Ajax
Sabi in Ajax
1 review Ajax, ON
10/10

Main Stairs refinishing

I had my carpet stairs replaced with hardwood less than a year ago. I was unsatisfied with colour and overall finish of the stairs as the stain did not match my existing hardwood floors. I called Durham Stairs and spoke to Julian who came to see my stairs for a quote. From the beginning Durham stairs had been a God sent to me. Julian listened to my concerns and offered solutions that was within my budget.
The workers are quiet, professional, respectful and do amazing work. Most of all it's the attention to detail that I appreciate the most. No cutting corners or rushing to get the work done.. Julian is awesome, I felt he genuinely cared about my concerns and wanted to help. My stairs look amazing and I couldn't be happier with the end result.

Approximate cost of services:
$7,000.00
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Company Response

Hey Sabi! it was an amazing and absolute pleasure to work with you and in your wonderful home, thank you for the lovely review!

Private User
Private User
0 reviews Toronto, ON
10/10

Stairs and flooring

Julian came in to do our estimate had great ideas with pictures to update our 30 year old stairs. Ken who was the foreman for the work did an amazing job . We had updated the flooring on the main floor the year prior and it did not look nice with a silicon trim. Ken and his guys actually lifted the entire stairs nosing and put the stairs underneath the nosing.

Aside from that, the team was very nice a professional. They hung plastic curtains to contain sanding dust. They cleaned and vacuumed the place daily before they left. Extremely professional and I will def recommend.

Approximate cost of services:
$15,000.00
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Company Response

Thanks so much Ali, was a pleasure to meet your family and work on your lovely home! -Julian

Private User
Private User
0 reviews Whitby, ON
10/10

Stair Reno & Hardwood Floors

Exceptional workmanship, attention to detail, on time, on budget, immaculate clean up, conscientious workers, always kept in the loop from the beginning to the end of project.
Great to work with….Would HIGHLY recommend !

Approximate cost of services:
$9,500.00
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Company Response

Thank you so much you both! Was lovely to meet you both and work together, thank you for the review and your hospitality!

Lindsay in Toronto
Lindsay in Toronto
1 review Ajax, ON
10/10

Staircase remodel

All I can say is WOW by the customer service and the workmanship with this company. From the get go they answered all questions, was patient and no pressure ever. Any questions throughout the project was answered within minutes through text. You can’t say that a lot with many contractors.
Workers were right on time every day and worked long hours. They were so kind and cleaned up every day including vacuuming. They had a high attention to detail and the work is beautiful.
I would highly recommend this company for any stair renovations needed.

Approximate cost of services:
$9,000.00
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Company Response

Hi Lindsay! Wow at your review too, lol, can not thank you both enough, it was wonderful working with you and for you, we really enjoyed it. Thank you!

campitk
campitk
2 reviews Pickering, ON
10/10

Staircase and flooring

Durham Stairs and Ray Sr. And Jr.’s team is 10/10! From beginning to end, dealing with Durham Stairs has been such a great experience. We’re so happy with the results. We had two flights of stairs upgraded form carpet to hardwood and hardwood installed on second floor landing and hallway. The workers, Ray Sr. and Jr. were a dream - so quiet but mighty with their hard-work, quality and workmanship. Julian and Leslie were so great to deal with, they were patient and took the time to answer all my questions thoroughly. I highly recommend their services. You won’t regret it, but maybe regret you didn’t get it done sooner.

Approximate cost of services:
$18,500.00
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Company Response

Thanks Kristel for the review!

From our team to yours, it was a pleasure to work with your lovely family on your floors and both flights of stairs, in your charming home!

Private User
Private User
0 reviews Ajax, ON
10/10

Amazing Work!

We hired Durham Stairs to fix a mess our contractors had made due to their in-experience when attempting to refinish our stairs.

Julian and his crew did a phenomenal job taking over and making our vision come to life.

Thee team at Durham Stairs are professional and, reliable. I would highly recommend them.

Approximate cost of services:
$4,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durham Stairs

Established in 2010, we are solely focused on ensuring that every customer's need is met one step at a time!

We specialize in all things staircases (carpet to hardwood, refinishing, posts, spindles, handrails) We also provide kitchen cabinet professional spraying.

CATEGORIES
Stair Builders and Floor Laying & Refinishing
PRODUCTS
Staircase
SERVICES
-Complete Staircase Renovation -Stair refinishing -New staircase builds -Hardwood from Carpet Staircase Conversions -Handrail refinishing -Stringer refinishing -Stair shelf install/refinish -Iron picket/spindle Installation & Conversions -Hardwood installation -Cabinet painting (pro spray)
BRANDS
Hardwood Stairs Cabinet Refinishing
STYLES
Modern / Classic / Contemporary
SPECIALITIES
Stair Remodel / Stair refinish / Iron Spindles / Cabinet spraying
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
8
RETURN POLICY
Workmanship Warranty
PAYMENT METHOD
Cash / Check / Paypal / Etransfer
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.