Rapid Stor

Moving & Storage
Mississauga ON L4T 1G1
Write a Review
Write a Review

HomeStars  >  Moving & Storage in Old Toronto  >  Rapid Stor  >  false promises, poor communication, slow responses
Alexander in Toronto
Alexander in Toronto
0 reviews Toronto, ON
0/10

false promises, poor communication, slow responses

The truck that arrived was a mess, there were only a couple of ripped moving blankets and two dolleys. We were told three movers would do the work, only two showed up.
These movers packed like they had never heard of physics or Tetris and uncovered/unwrapped our couches and mattresses.
The result was a very painful move that resulted in a large amount of damage. Moving furniture and boxes into the home was a huge pain and cause yet more damage with one of the movers breaking our table while hitting it on the door frame.
While we did not get a chance to see how the truck was packed before they left our original home, the attached picture is what arrived at our new home.

They have done very little to communicate since and their insurance claim processes seems to be non existent.

Upon further updates they claim to be "dissolved" and out of business and cancelled their insurance and refuse to work with us to solve this solution.

I wish I could go back and use anyone else to move.

Approximate cost of services:
$800.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Alexander,
We are sorry that you have had this experience with our company. We would like to inform you that Rapid Stor is now under complete new ownership and management and we are working hard to rectify any issues that are still outstanding and within our control. Feel free to reach out should you have any questions.

Thanks,
Rapid Stor