Khali Windows and Doors

I had two doors installed. My front door and basement entrance. Both were good quality, however, the basement door was installed incorrectly. I have to slam the door really hard in order to close it. I tried over the last six months to get Emil to honour the warranty's on the door installation and send one of his guys to fix it. There were a number of times where he said someone would come by and then nobody showed up. In the last two months, I've sent several follow up texts that have gone ignored and am assuming now that he has ghosted me and won't come to fix the doors. I'm sure you can find other contractors who will provide equally good quality doors and actually honour the warranty.