Eco Star Home Services

Heating & Air Conditioning
Markham ON L3R 9T5
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Reviews for Eco Star Home Services

Average customer rating:
9.9 10 (115 reviews)

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Viplove
Viplove
2 reviews Oshawa, ON
10/10

Most professional and reliable HVAC professionals in Toronto

Absolutely thrilled from start to finish. From the sales guy Max, to the manager Jimmy and the amazing technician Hans who did the installation. I have had prior experience of dealing with a bunch of HVAC firms and none, I repeat none of them even come close to the full service quality I received from Eco Star. To begin with they gave me a very competitive price for a new high efficiency furnace and AC. Mind you they may not be very cheap, but they are very very competitive. The icing on the cake was their finance rate. I was given an awesome deal through a finance company they work with. While I was talking to them with the possibility of fixing an installation date my AC broke down in the middle of the sweltering summer. I spoke to 3-4 other guys in the market and all of them said they do not have stock of the brand of AC I was looking for. Jimmy not only had the brand and the model I wanted but he also ensured I got this installed in a day (makes me think they must have special connection with the OEM and authorized distributors). He sent me a very highly knowledgeable , professional and polite technician called Hans who completed the job in a jiffy. Hans presented his HVAC license upon request and I got an opportunity to see how he set up the whole installation. He was so thorough and skillful. In the end he installed the Nest thermostat, helped my device connect to it and educated me inside out about all the installed equipment. I could have never imagined things to go so smooth neither would I have imagined myself writing this long a review just a day earlier. In all honesty these guys deserve it. Just got a call from Jimmy and he was asking me about my experience and if I am satisfied. Full cycle customer experience excellence and they they have raised the bar for others in the market. Only the bar is very stiff for most to catch up with.

5 stars all the way Eco Star team!

Approximate cost of services:
$7,000.00
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In Toronto
In Toronto
1 review Toronto, ON
10/10

Professional job !

Joseph is very patient and professional to explain the models and procedures to install , as well as arranging the energy rebate . The installer/technician Ming is also very professional , the new machines works well now , we purchased Carrier infinity heater & Carrier 3.5 tons AC &insulation for roof ( can get rebate ). Thank you very much for the whole team , happy purchase !
陈师傅很耐心的实地考察和专业介绍我们感兴趣的机型,价格也给到优惠!加上屋顶喷保温棉申请政府补贴一条龙服务!安装师傅明师傅也非常专业,赞赞赞!机器运作很好,感谢贵公司专业团队!满意!

Approximate cost of services:
$10,074.00
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Private User
Private User
Private User reviews Scarborough, ON
10/10

Furnace, Air Conditioning

Tracy explain all the details regarding of the products that fit my house size and quote me difference product price choice. Reasonable price and provide good recommendation. Thank You Tracy

Approximate cost of services:
$4,500.00
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Private User
Private User
1 review Toronto, ON
10/10

Service

After Tracy consulted the furnace and air conditioner in our house.She explained, in detail, the importance of compatibility of the house sizes, a furnace, and an air conditioner.My husband and I agreed with Tracy's advice. The technicians were very professional and did a great job.
The whole process was very satisfied

Approximate cost of services:
$7,300.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

AC

Got referral from my neighbor, after taking couple quotes from different companies, finally decieded to go with eco star home services to replace my old units. sam was able to arranged the installation on the next day for us, very helpful and friendly terms, thanks.

Approximate cost of services:
$3,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent service!

Extremely satisfied with my AC installation! Professional, reliable, knowledgeable and didn’t try to over sell. I am very satisfied with price, service and quality. Would highly recommend to anyone with HVAC service needs.

Approximate cost of services:
$2,300.00
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Private User
Private User
Private User reviews Markham, ON
10/10

Air condition, heater and attic insulation

Through referral, I had Eco-Star replaced my Furnace, Air Conditioner and Water Tank in 2014. Tracy was the sales consultant. She explained to us thoroughly the product and the Government rebate details. The whole job was done professionally and efficiently. I was very pleased with their work. One year later, we asked Eco-Star to fill our attic insulation. Again, the job was done neat and clean.

Since 2014, I have been referring Eco-Star and Tracy to my friends and they are all very satisfied with their work. The prices are very good too. The most recent project was completed 2 months ago and my friend was very pleased with Tracy and her team.

Approximate cost of services:
$7,500.00
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Company Response

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Private User
Private User
Private User reviews Markham, ON
10/10

furnace and ac install

Eco-star was very professional, on time, quick, and did a great job. John and his crew were very courteous, efficient, and informative. We will definitely use their services again and recommend them to anyone!

Approximate cost of services:
$7,000.00
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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

furnace and ac install

We have always been very pleased with the service from John. We find them to be very easy to work with, reliable, and knowledgeable. They installed our furnace and air conditioner. They also have done the yearly checks on them. I would recommend them to all of my friends and family!

Approximate cost of services:
$6,000.00
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Company Response

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Star Home Services

About Us
For more than a decade, Eco Star Home Services Co. has dedicated itself in providing affordable and reliable home comfort solutions that every family deserves. We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. At Eco Star, our goal is not simply selling HVAC products to you. We go above and beyond what you would expect from us. To us, your comfort does not only mean cool air for hot days or warm heats for cold days. It also means your experience in working with us is pleasant and satisfying. With this customer-first focus in mind, we carefully source and build up teams consisting of professional sales, experienced technicians and friendly customer services that you can trust and rely on. Our exceptional service has won us A+ BBB (Better Business Bureau) rating, and Best of 2020 Award from HomeStars. Eco Star serves over thousands of customers annually, and we hope to have you as a customer soon! We sincerely welcome you to visit our brand new 15,000sq feet showroom conveniently located off Hwy 404 and 407, where our friendly sales and customer service team will warmly greet you and answer all your questions.

Thousands of old and new customers come back to us year after year because of:

Our History
Now, Then and Always, we will be here for you. Eco Star is not a flash-in-the-pan company. Established in 2008, and over the past 12 years, we have grown into a thriving company with a 5 million insurance coverage, and a brand new 15,000 sq feet showroom based in Markham. Our proudest accomplishment is the large number of long-term customers who year after year put their trust in us.

Our Attitude
What sets us apart from the competition is that we're passionate about the products and services we provide and quality of support. Quality is a word being used too often. But here, we mean it. At Eco Star, we listen carefully to customers’ needs and provide the solution most suitable for them. We encourage each other to achieve excellence in all endeavours and aren't satisfied until our customers are satisfied. We always welcome and act on your feedback so we can improve every aspect of our business.

Our experience
To date, we have successfully provided over 15,000 heating, cooling, water heaters, and other related HVAC solutions to customers across the residential and commercial sectors. This extensive experience managing all types of HVAC projects means we will handle every detail and coordinate all aspects so you can rest assured that your project will be completed on time and on budget. And we don’t settle with “good enough”. Our sales and technicians are provided with continuing education opportunities on a regular basis to allow them to stay current with the latest products and technology.

Our Support
We all know how frustrating it can be to have a problem and not get the support promptly. Our expert team is here to help you and we strive to provide the best customer service possible. To underscore that statement, on top of our standard, office-based support, available from 9 AM to 6 PM, Monday to Sunday, we take support one step further by offering 24/7 customer service!

Our One-Stop Service
We handle all aspects of your HVAC related needs. We are here to offer you a one-stop service from finding the right product for your HVAC needs, explaining the rebate process, and arranging a Registered Energy Advisor. We take all stress of going through rebate application. Eco Star Home Services is a participating contractor with a wide variety of heating and cooling incentives programs. Receipt of Eligible Rebates Guaranteed! We take care of the complicated stuff so you can take care of your family and work.

So, let's get started...
Looking for home comfort solutions? Look no further, give us a quick call at 416-321-8666, or simply send us an email at info@ecostarhomeservices.com to get your HVAC project rolling today. We know you won't be disappointed.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Eco Star offers a comprehensive collection of HVAC and home comfort products available for Purchasing or Rental. Heating Categories: Furnace, Boiler, Unit Heater, Air Handler, Fireplace, Floor Heating Cooling Categories: Air Conditioner, Heat Pump, Mini Splits Water Heater Categories: Water tank, Tankless Water Heater Water Treatment Categories: Water Softener, Carbon Filter, RO Drinking System, Ultraviolet Disinfection System IAQ Categories: Ultra UV lights, HEPA, HRV, ERV, Humidifier, Dehumidifier, Media Air Cleaner, Thermostat, Duct Cleaning Insulation Categories: Attic, Basement, Crawl Space Commercial Categories: Make-Up Air Units, Packaged Systems (Rooftop Units)
SERVICES
We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. 24/7/365 Live Customer Service to ensure you get the support you need during Emergency!
BRANDS
Carrier, York, Eco Star, Goodman, Lennox, Daikin, Navien, Sterling, Airmax, Kingsman, Rheem, Rinnai, Novo Water, Aqua Flo, Waterite Fusion2, Venmar, Amaircar, Honeywell, Ecobee, and etc.
STYLES
Eco Star is proud to have a professional and multicultural team standing behind our customers, offering one-stop home comfort solutions: Installation - Rental - Repair- Maintenance - Rebate Application. We focus on the complicated part so you can focus on your home enjoyment.
SPECIALITIES
Trusted, Friendly, and Professional premier dealer of world-leading HVAC brand: Carrier, Turn to the Experts!
WEBSITE
https://www.ecostarhomeservices.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
66
PAYMENT METHOD
Cash. Cheque. Credit Card. Financing
LICENSES
G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA
MEMBERSHIPS
BBB, WSIB, HRAI, TSSA, SAVEONENERGY, ENBRIDGE,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up To 10 Years
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