- Approximate cost of services:
- $3,000.00
- Company Response
Great to hear your positive reviews, we look forward to working with you again.
Thanks,
Bestway Concrete Team
Great to hear your positive reviews, we look forward to working with you again.
Thanks,
Bestway Concrete Team
That is great to hear!
Thanks
Bestway Concrete Team
Cancelled Job - Poor Communication
Hello Lindsay, we understand your frustration but we at Bestway have done our best to maintain our customer satisfaction. Your job indeed had an october 2020 estimated start date but due to the pandemic and rainy weather many of our jobs had been delayed into 2021. Bestway as well as the industry as a whole have been struggling in procuring quality materials and labourers. We have also been doing our best to maintain the safety of our community and employees by abiding by the provincial laws. Which has prevented us from working for several weeks at certain times due to shutdown orders. We are currently still in the process of completing our unfinished jobs from last year in estimated completion date order. As stated we didn't have an exact date as to when we would commence your project but we would phone you in advance as to when we would have a guaranteed date. To try and retain our customer satisfaction from our 2020 customers we had guaranteed that we would honour the contract pricing; although there had been a large increase in our material and operating costs. Bestway even went a step further by asking you if you were unable to wait we would provide you a refund on your deposit. We did not cancel on you as you had stated in your review. We had also returned your deposit within 48 hours per your request. As I am sure you are aware, the pandemic has affected small businesses greatly. We appreciate your interest in Bestway Concrete Contractors and we apologize that things didn't go as planned for either party.
Professional and Affordable Concrete Work
Thanks for taking the time to do a review, we are happy everything turned out to your satisfaction and look forward to hear from you soon.
Thanks,
Bestway Concrete Team
Patio, porch, steps, walkway’s & driveway
Thanks for the kind words! It was great working with you and your wife.
Bestway Concrete Team
Front and side walkway and backyard patio
Thanks for the great review! You house definitely has great curb appeal now, and you can enjoy the nice summer days on your back patio. It was great working with you!
Thanks,
Bestway Concrete Team
Thank you for taking time to write such a nice review. It was a pleasure working with you, and are glad you are satisfied with workmanship and customer service.
Thanks and regards,
Bestway Concrete Team
Thanks for taking the time to write review. We had some unpredictable rain, and had water damaged to cement. We decided to redo everything without any additional costs, we believe this was the best decision.
Thanks,
Bestway Concrete Team
Thank you for taking the time to do the review, it has been great dealing with yourself. We are happy everything was according to your expectations.
Thanks,
Bestway Concrete team
Concrete work on frnt of house
Thanks for the kind words, we are happy you are satisfied with the service and quality received.
Bestway Concrete team
At Bestway Concrete Contractors we offer custom designed solutions for your residential projects. We are a fully-insured, locally-owned, family-run business that specializes in a range of concrete projects from stamped concrete to aggregate.
We ensure projects proceed with open communication and we pay strict attention to every detail, no matter how small, during every phase of every job.
We specialize in stamped concrete, regular white concrete, coloured concrete, and aggregate/exposed concrete.
Our workmanship covers everything from driveways, walkways, curbs, gardening curbs, back patios, around pools, steps, pillars and porches.
We customize our french curbs to each customers desire. Our bull noses are perfected with high quality stamps to get the best finish every time.