Arseneau Home Comfort Ltd

Heating & Air Conditioning
16524 Hurontario St Unit #1 Caledon Village ON L7K 1W3
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Heating & Air Conditioning
Arseneau Home Comfort Ltd
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87%

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Reviews by rating (past 12 months)

Reviews for Arseneau Home Comfort Ltd

Average customer rating:
9.6 10 (24 reviews)

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Charles Kane  in Caledon Village
Charles Kane in Caledon Village
1 review Caledon, ON
10/10

New Propane Furnace Installation

On a cold fall day my furnace stopped working. One call to Arseneau home comfort and I was immediately put in touch with Dave. That same day the problem was diagnosed, my old oil furnace was shot. The very next day Arseneau Home Comfort installed a brand new propane furnace and put me in touch with Chalmers Fuels for my propane supply. Could not be happier the service I received.

Approximate cost of services:
$5,000.00
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Company Response

Charles, we very much appreciate you taking the time to write this review. We are very pleased that we were able to get your new propane furnace up and running for you without delay. If we can be of any further service for you please do not hesitate to contact us.

Kavan
Kavan
3 reviews Brampton, ON
0/10

Furnace

They were incredibly helpful and understanding. They fit me in right away and even though we had an issue were only half the parts arrived they made sure to get the heat on and make arrangements to do extra work.

Owner charged me for repair warranty work and was filing for warranty repair billing without even being open to giving the home owner a break on the labour costs even tho he was collecting on both sides.

They take long and charge $350 for admin work driving and filing warranty claim paper work. He expressed how much work driving and getting parts and paper work.

Be careful.

Review has 1 previous version
Approximate cost of services:
$999.00
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Company Response

Hello Kavan,
We were happy to fit you in right away for your warranty work. We were able to complete the repair on the day scheduled and are not aware of any parts that did not arrive.
You accepted our quotation to replace your primary & secondary heat exchanger under warranty, and were quoted and invoiced $600. Our regular fee for doing this work is between $1000-$1300. Regarding your comment to us collecting on both sides, I believe you may have misunderstood the warranty procedure. As a Bryant dealer the manufacturer provided you with the parts at no charge and us with $325 towards our labour costs on warranty work. These savings were passed onto you which is why you were quoted the reduced amount of $600. We are sorry if you believe this is unreasonable. To be clear we do not charge $350 for admin work.

rformosa
rformosa
0 reviews Mississauga, ON
10/10

Remove old Air conditioner & air handling units, install new. Trouble shoot hydronic heating system.

Installing new air conditioning unit (outside) and hanging air handling unit in garage with glycol heating coil. Arsenal is the only company that was able to trouble shoot and solve a air lock problem in my hydronic heating system. These guys are there when you need them & know what they are doing.

Approximate cost of services:
$8,500.00
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Company Response

Thank you Bob for the lovely review. We are happy that we were able to resolve your long standing issue with your boiler. Your confidence in Arseneau Home Comfort is very important to us and we hope to be of service to you in the future.
Lisa Arseneau
www.Arseneauhomecomfort.com
(519) 927-5151

kathy.french30
kathy.french30
0 reviews Orangeville, ON

First Review

10/10

Air conditioning

Installed air conditioning unit. Very happy with the results and the work that was done. Everything was professional

Approximate cost of services:
$3,500.00
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Company Response

Thank you Kathy for taking the time to send us a review. We are so glad that you are happy with your air conditioning unit and the work that was done. Please don't hesitate to contact Arseneau Home Comfort again for any of your heating or cooling needs in the future. We very much appreciate your business and it was a pleasure working with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arseneau Home Comfort Ltd

We are a Heating & Cooling, Repair and Installation Contractor. Our team is dedicated to helping our customers, employees, and community. We are a Bryant dealer but also repair all makes and models of furnaces, air conditioners and heat pumps. Our company is committed to customer service, cleaner and safer ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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