Had to remove first 2 snowfall ourselves or we would not have made it to a late afternoon appointment. Stopped snowing several hours before. Eighty year olds should not have to clear the snow went they have a contract with someone to do it. The last storm I had to call Activesnow and they finally came 6 hours after another company had cleared my neighbor's driveway and they left 2 inches depth still in the driveway.