The Empire Group

Historical Restoration
Toronto ON M9L 1L6
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for The Empire Group

Average customer rating:
4 10 (1 reviews)

Sort by

Cathy D from Old Toronto
Cathy D from Old Toronto
14 reviews Toronto, ON

First Review


Antique Grandmother Clock Service

I had a disappointing experience with The Empire Group, though Charles ultimately made it right. I hired them to service my family's antique grandmother clock. It worked just fine, and was simply due for maintenance. Charles assured me they would do a better job than their competitors, and then did a worse job. The clock was returned in poor working order 3 times. It took a 4th trip, and a total of seven months, to return the clock in the same working order that it was picked up in. The initial communication was also poor: calls were not returned, receipts not provided as promised...I had to call constantly to get updates and service. Ultimately Charles returned the clock in the same good condition he picked it up in, and refunded his fee, which he did not have to do.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Historical Restoration pros in Toronto?