His & Hers Tree Service

Formerly Mc Donald Forestry Tree Care Services
Tree Service
Hamilton ON L0R 1V0
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HomeStars  >  Tree Service in Ancaster  >  His & Hers Tree Service  >  Tree removals,Removal of Dead/Hazardous Tree Limbs, Major Pruning & Shrub Removal
Lisa db in Toronto
Lisa db in Toronto
8 reviews Toronto, ON
10/10

Tree removals,Removal of Dead/Hazardous Tree Limbs, Major Pruning & Shrub Removal

Attention to detail and care. Experienced. Forthright. Very fair & Honest prices. Professional. Prompt & Courteous.

These are some of the key descriptors which come to mind tonight, after my being totally pleased and satisfied with Steve McDonald and McDonald Forestry's services, the first part of a 2-part job which was just completed this morning.

From our initial in-person meeting and Steve's very thorough property walkthrough, I knew I'd be hiring Steve, after he took his time to inform & educate me as to the tree varieties on my property, their current health etc.,.

Steve listened to & addressed my concerns and told me that later that evening he would email a quote of a Menu of potential jobs/solutions from which I could pick and choose to have McDonald Forestry undertake.

The detailed quote (PDF format) together with followup phone calls and emails that further addressed and answered my inquiries, helped me to determine which issues were a priority and how best to proceed -- and -- get the best bang for my buck -- which in my case, turned out to be a suggestion by Steve that we could make it a 2-part job, the 1st which commenced and was completed this week, and the 2nd part to be undertaken in the spring, when the ground is not frozen, and the grinding of tree stumps an the turning of the soil beds where the shrubs were removed in job 1 can be done all at once and therefore at a more reasonably priced job.

Steve even went above and beyond his duty - BEFORE I had even hired him - by contacting the Toronto Forestry Dept. to inquire as to the ownership status of a tree at the front of my property, whose limbs had grown above my tall house and over onto my roof. His facilitation came at the cost of saving me money when it was determined that the tree is the property of the City -- something Steve had been forthright about from the get go, and which ultimately meant that Steve would not be doing that particular job and receiving payment for that tree pruning. Amazing.

I am not surprised in the least that Steve and McDonald Forestry has a full 10 Rating here at HomeStars, or that so many of his customers have created and continue to create the largest volume of positive and detailed reviews about his service, honesty, fairness, pricing and total professionalism in this category.

I am very much looking forward to Steve and Ian returning in the spring for Part 2 of the job.

You Rock Steve.

Approximate cost of services:
$2,401.00
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Company Response

Hi Lisa,

I am so glad you were thrilled with our service. If I could rate my customers on a web-site, you would get a 12 out of 10!!! You are such a wounderful person and so easy to work with. I am looking forward to completing phase two of your project.

Best regards,

Steve McDonald