Vail and Co was overall not a great experience. They ended up building our shower curb much higher than we had wanted. They broke a fixture that resulted in a leak and then denied it, they also refused to fix it. I had to buy a new part, fix the drywall and repair a water damaged ceiling below the shower.
During the renovation they did not seal any shower fixtures which resulted in a massive leak form the second story all the way down to the basement. Their project coordinator/painter, Rebecca, blamed the complexity of the shower (hand held, rain shower and four body sprayers) when I called to complain, however they did not raise any concerns prior to accepting the contract. Bryce doesn't actually do any of the work himself, instead he sends what seems like junior workers to do everything and simply walks in unannounced towards the end. This approach resulted in the wrong temperature recessed light being installed and the shower head being installed too low (since they raised the overall height of the shower floor).
I would not recommend Vail and Co to anyone.
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