Let me start off by saying, I am not one to write reviews but I felt it was necessary to do so. This company was a struggle to deal with after the first visit after the measurements were taken. It took about 3 weeks to get the windows ordered. First installation was completely horrendous, the installer left shards of broken glass on my window (which my 3 year old cut his finer (minor) but still not OK, garbage outside, silicone the window but was not clean and left blotches. I reported this to a manager who came a few days later to inspect, which confirmed all the flaws the installer previously did. He came back a few weeks later to replace both windows. He successfully installed one window but installing the second window he broke that one. We waited another week for them to come back to install which was done without any issues. The hassle of having to continuously have someone home + multiple visits at in my eyes warranted some sort of discount but nothing was brought forward. I received a call the day of the last install requesting payment. When asked if there some sort of discount for this work and all the hassle I was told "I was not told anything about a discount". Although management was friendly and courteous relating to the initial installer it was overall an OK experience. Multiple visits and no sort of discount even offered for our time wasted was not a great experience. I would not be going back forward with this company for the reasons listed above.
Edit. Based on company remarks. "Demanded to leave" that's a joke and untrue. They showed up 2hrs later than promised (failed to mention that in his review) and my wife had to pick up my son from daycare. Also here are the pictures I took of there work which included shards of glass outside and inside my house (where my 3 year old cut his finger), horrendous seal around my window and garbage to pick up. Glass Doctor pls be honest with your response.