Octopus Royal

Appliance Repair
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Reviews for Octopus Royal

Average customer rating:
9.4 10 (21 reviews)

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AL
AL
1 review Markham, ON
8/10

Fixing a washer

Octopus Royal
6472861327
Toronto
ON
M3H 3V7
CANADA

Good friendly service. Ofer took the time necessary to understand the problem and resolved it immediately.

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Company Response

thank you....you are very apriciated..

galina-liver
galina-liver
1 review Vaughan, ON
10/10

Dryer repair no heat

Octopus Royal
6472861327
Toronto
ON
M3H 3V7
CANADA

Very happy with the service price is fair
And technitian was very freandly and professional thank you very much for fast service

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Company Response

You welcome Gallina... dont forget to do the duct cleaning.. that will keep you dryer working for long time life....

P.Sh in Oak Ridges
P.Sh in Oak Ridges
2 reviews Richmond Hill, ON
0/10

Dishwasher drain issue was solver for one run

Octopus Royal
6472861327
Toronto
ON
M3H 3V7
CANADA

Invited this guy to fix drain and leaking issue. He disconnected dishwasher, unplugged-plugged one hose, few electrical connectors. Put it back, charged $200. It was OK while he was here. Next day after single run same issue, he refused to fix and refund at least 50%. Paid for nothing.

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Company Response

i advise you that we will need to change the parts.. and also tald you the price.
i tald you that if you will fix it thru LG flat rate warrenty it will be cheaper for you to fix it as the parts coast more then the flat rate warrenty that LG offers.
so basically i help you to get it fix cheaper as possible.
i tald you that im willing to fix it for you but it will be cheaper for you to go with the flat rate warrenty and then you start threating me that if idont give you your money back you will post a negative feedback. and so you did.
wishing you all the best. and fast healings

Janet
Janet
1 review Toronto, ON
9/10

Appliance Repair - Dacor wall oven and microwave

Problems were diagnosed quickly and parts ordered for both appliances during the assessment. The technician completed the repair as soon as parts were available efficiently and with no mess - and it was awkward since both appliances had to be removed from the wall. And he explained how we could minimize the chance of needing repairs in the future. Great job!

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Company Response

thank you Jannet for a beautiful word
it was my pleasure to service your oven and microwave
REMEMBER: If you need to stop the microwave from working do it through the stop button instead of open the door... also dont slam the door when closing.
AND REMEMBER: self cleaning for the oven is cousing lots of trouble for the mainboard and the heater elements..

Gleb in Toronto
Gleb in Toronto
1 review Toronto, ON
10/10

Broken washer - great, honest diagnostics.

Our washer broke and I luckily stumbled across Ofer's company no this website. Definitely not regretting. Ofer came within 30 mins of me calling him and performed a quit and thorough diagnostics.
He was very honest and provided all costs and prices for parts necessary for repairs. He even sent me an exact part and where to buy it if I chose to do the repairs myself.
We ended up buying a new washer since it was not worth to repair.
I applaud Ofer for being honest, professional and very pleasant to deal with.
I'd definitely recommend him for any appliance repair.

1 of 1 people found this review helpful.
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Company Response

thank you so so much....i belive that honesty is one of the value gears who moving the world forwed to be a better place...

caspi
caspi
1 review , ON
10/10

Washing machine

I will highly recommend him very professional and honest guy
he came the day that he promised the price very reasonable

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Company Response

thank you zohar....i was very happyto helpyou guys...remember: over loading the washer can easy damege the gears or coupler..
and mix fabrics will throw the washer out off balance at high spin...

Nora Lfrom Old Toronto
Nora Lfrom Old Toronto
3 reviews Toronto, ON
10/10

Professional and super service

The freezer of the fridge was not working and the heating element of the clothes dryer did not work. I made an appointment with Octopus Royal.

He phoned on the day of the appointment to confirm arrival time, diagnosed the problem with the freezer, very quickly, and fixed the dryer. The service was fast and efficient.

Ofer is very knowledgeable about appliances and provided advice about why the machines broke, how to maintain the machines in good working order and answered all my questions.

I highly recommend him.

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Company Response

thank you Nora for beautiful words... remmember... its is highly recommend to let the dryer cool down befor opening the door when it is fully loaded...a hot dryer or opening the door in the midle of the cycle can cous the drum rollers to get wrop and un even..

scoobydee
scoobydee
1 review Uxbridge, ON
10/10

Dryer repair

He was very experienced and extremely polite would definitely recommend to others arrived quickly very happy with services

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Company Response

Thank you Denise...it was my pleasure.
dont forget to chack the vantilation hose and port for clogging every 6 month or so... that will keep your dryer alive for many years as this is the no1 reason for dryer break down...

Arkadi
Arkadi
1 review Vaughan, ON
10/10

Cooktop

Very happy with the service...
The Technicians is very professional and knowledgable... Got my cooktop element fix at the same day.

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Company Response

thank so much arkadi.
remember. to clean the water spot on the cooktop glass just put a baking soda and cover it with a wet towel over night.. and the next day it all will come off very easy... .

Alex
Alex
1 review Vaughan, ON
10/10

Dryer repair

Ofer did an amazing job! Very knowledgeable. Got to my house and immediately identified the issue with the dryer. Moreover he even had parts on him, so I could use it the same evening!
Thank you so much!

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Company Response

thank you alex... it was my pleasure to halp you with your dryer...ill be here any time you need me...

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Octopus Royal

Welcome to Octopus Royal.
We offer same day services in most cases. Let us be your reliable and 1st choice appliance repair company in Toronto and neighboring areas. Call or text for service on a refrigerator, ice machine, washer, dryer, oven, dishwasher or microwave. We work on all major brands, including common makes like GE, Whirlpool, Kenmore, Maytag, Frigidaire, Amana, Kitchenaid, Electrolux, Bosch, LG and Samsung. Call if you are in need of GE refrigerator repair, Samsung refrigerator repair, Whirlpool washer repair, LG dryer repair, Frigidaire dishwasher repair or Kitchenaid oven repair.

When you call Octopus Royal you will have a professional service technician arrive at your house punctually, treat you with respect and courtesy, and correct the problem quickly and effectively. We are licensed and fully insured.

We provide repair quotes and consultations to property owners in Toronto and the surrounding areas. As a small business we pride ourselves on not only our customer service, but our honesty, integrity and straightforward answers to our customers questions. We will always recommend the system that is best for your family, home, and budget.

CATEGORIES
Appliance Repair
PRODUCTS
refrigerator, ice machine, washer, dryer, oven, dishwasher , microwave
BRANDS
Amana, Kitchenaid,GE,maytag,Electrolux, Bosch, LG, whirpool ,miele Samsung.fisher pikel,
WEBSITE
https://www.octopusroyal.com
BONDED
Yes
WRITTEN CONTRACT
Yes
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