Thank you Jessica... some times the best repair is to buy a new one... we are very happy to help and do it with passion..
Thank you and welcom.. allways happy to help
thank you Marie and Marius..
Thank you always happy to help...
Thank you for taking your time to share your experience with us...
just to put a few things straight.
the original estimate that we gave you was for drain pump replacement. witch was 80$ service call and 100$ for the first hour and then 20$ for every 15min extra.
or 180$ flat rate.
and then you ask to replace the door gasket as well so we added 60$ to the total labor charge witch is 45 min
I explain to you over the phone and gave you estimate in writing for the total cost of the job included the gasket witch was 240$ + the parts. you then agreed to go ahead with the repair.
we have a highly skilled technician that able to complete the task in 45 minutes.
we dont charge by the time technician spand in your home, but we go with the manufacturer time repair recommendation. 60 minutes for door gasket and 45 min for drain pump.
that is exactly 240$ witch I tald you over the phone and gave you the breakdown in writing.
in other words, it dosnt matter if the technician spand 4 hours or 45 min at your place, we still charge by the guideline of the manufacturer.
we performed the job for you on sunday night at 7pm.
and we didnt charge you additional for over time and weekend time.
I am responsible for what I'm saying and not for what you understand.
we was very happy to assist you and will be happy to do it in the future for any Appliances service that you may need.
stay safe in this crasy time wishing you all the best.
Ofer from Octopus Royal
thank you for taking the time and post this beautiful word. I was very happy to help you guys with the dryer repair... and will be happy to help you in the future when ever you need. thank you stay safe and stay alive
thank you.... was very happy to help
Octopus Royal Appliances Repair service is the Best Choice of being provided to the Greater Toronto and surrounding areas. We offer fast and expert repair service at a reasonable competitive cost.
We Provide Appliances Repair Service For All Major Home Appliances Makes And Models.
We specialize in Washers, Dryer, Dishwasher, fridge, freezer, oven, cook-top and microwaves repair.
We Take A Great Pride In Our Ability To Repair And Fix All Types Of Home Appliances Quickly And Accurately.
all of Our technicians are equipped with the latest diagnostic equipment, and Their appliances repair education is constantly updated for new products and new troubleshooting techniques.
Our appliances technician is trained and motivated to provide accurate, punctual and high-quality performance at affordable price for customer satisfaction.
Our own success has been structured by providing our clients with high quality, professional and personal appliances repair services. We are truly believing in building long term and lasting connection with our clients.