We signed a contract with Tom in January and have known him and his work for years. So did not think twice. We had planned to have a pool for our son with special needs to help with sensory and as a way to entertain friends (naturally). Tom asked us to pay the deposit. We did. Then he said they would start in May - a few days late but promised wed still be on time. We paid another 3rd of the project They started work and four days later after literally destroying our backyard nor leaving any stairs - just left. We have been repeatedly trying to communicate to get the work finished. We have had limited to no communication from them. They have ignored us completely now and our backyard is destroyed. This has been the state for 5-6 months. And we have not received any of our money back. The saddest part is he looked my kid in the eye and said you want to see the pool? Showed it to him etc.
- Approximate cost of services:
- $100,000.00