We contacted Amica and several other vendors to provide us with a quote to replace our back door. Michael contacted us from Amica and scheduled an appointment with us for an onsite evaluation of the door. He was very professional and extremely knowledgeable. He was always prompt in responding to us when we had questions. Out of all the vendors who came out Michael was the only person who took his time to offer suggestions and completely explain the installation process. He brought in several samples and photos to help us understand what were purchasing and help us make an educated decision. There was never any pressure to purchase on the spot as well as many of the vendors pressured us to purchase right away or they wouldn't guarantee their pricing. From the time of purchase Michael was always informative and provided us with updates as to when the door would be installed. Within 2 weeks he had the door ready and our installation scheduled which were extremely happy with. The installation went smoothly and the installers George and Ryan were very careful and protected the area they worked in. There was a minor issue with the sweep seal on the bottom of the door and Michael assured us not to worry and that he would look after it. He had the manufactured technician come out the next day to fix the issue and the door is perfect now. I would highly recommend Amica windows and doors and definitely Michael and George.
- Company Response
Thank you kindly for your review and photos! It was a pleasure working with you and were pleased to hear your happy with our products and services. Thank you again for your business!
Amica Windows and Doors