Contacted Mark to do work to repair ceiling after a pillar had been removed. Moved his schedule around to accommodate me, and showed up quickly to do the work. The work he did was average/adequate.
The problem was with how he dealt with an issue that came up during the construction. I had a table near the site which was damaged by him during his work. He didn't believe me. I asked him how best we could solve this issue as to how we proceed. He got upset and left rather than talking it through. He said he was insulted. He did put wood filler on the gouge in the table the next day, but when I asked if he would be willing to compensate me for the damage done, he started yelling and acting rather childish. He refused to take any price off for the damage to the table as he said it was like that when he got there (showed him pictures taken beforehand without the damage to no avail), so I paid him in full to get him out of my hair. I got my ceiling repaired, but now have a table with damage on it.
His main criticism was the table shouldn't have been there, and people normally move furniture. I had moved a few things away but didn't know the radius he needed. I replied he was supposed to be the professional to tell me if his workspace wasn't sufficient before proceeding. Regardless he says he didn't notice doing the damage so wouldn't take responsibility for it.
The main cause I am writing a review is there doesn't seem to be much out there on Mark, as I found nothing when I google'd him before my job. Hope others can read my experience and choose with more information before proceeding.
So to summarize, he can do the work, but hope everything goes well on your project as he does not handle criticism well and doesn't seem equipped to deal with disagreements should they arise. As a KEY WARNING, he's lacking the ability to communicate without getting upset.
Get things in writing and take pictures is a must, but even then doesn't always work with him
- Approximate cost of services:
- $500.00