Our home, built in 2020 was supplied with roof trusses from Northland, with the builder being New Era Luxury Homes. We have had an abnormal (not within acceptable tolerance limits) amount of truss lift and abnormal deflection from truss loading. In the worst spots in the home, the deflection and truss uplift is in excess of two inches and has destroyed the drywall throughout the entire second floor of the house. We had to hire a structural engineer out of our own pocket to help identify the cause and possible solutions, and it was pointed out that there is an engineering problem with the trusses which requires further engineering calculations to be done at a cost of thousands of dollars to see where the manufacturer went wrong with truss design and construction. I wish I could give a positive review, but with this experience that is not possible.
- Approximate cost of services:
- $500,000.00