Fantastic service, personable and professional. Steve showed up immediately after we discovered the water damage and assured us everything was going to be ok. An it it was! He is absolutely wonderful and his team were clean, efficient and timely. Choose Shields, you are in great hands with an amazing team.

I had a sink overflow in my laundry room.tbay leaked down to the basement. There was quite a bit of damage and it's of course a difficult experience. I found Shield Restoration on homestars and they came on scene quite quickly. Steve was very knowledgeable and helpful in giving an idea of what work needed to be done and direction on the steps to take. The emergency work was done quickly and Steve helped coordinate with the Insurance as well to ensure everything was transparent. I had a log of back and forth with the Insurance on what is covered and Steve was very helpful in explaining complexities of the work to be done to the adjustor even though it took a lot of back and forth with the adjustor.

The selection of tiles and specifics of the estimate was made very smooth. The work itself was done ok schedule. Bryan did a great job of coordinating the work and keeping me informed. Shoutout to Aaron who was also very courteous, knowledgeable and did the reno work very well. Big thanks to the Shield Restoration team for a great job done with the repairs.

I sent four pictures and a video after city workers damaged/flooded my basement with water and sewage backup. Company quoted $2500-$6000. Showed up the next day, ripped out the floor and some baseboards, and then couple of days later, they sent nine-page invoice with doubled the price. He is also trying to push me to use insurance to cover that cost.

My daughters apartment was flooded from above.she had to move out to have new floors put in.Steve was amazing to deal with.Im 3 hours away but Steve took a lot of the stress away.His company co-ordinated with the the flooring company and the general contractor.I couldnt of asked for a better company.Claudia who did the packing up of the apartment couldnt have been nicer.Thanks for everything!

I have had the misfortune of having had more then one occasion to deal with water leaks. I have called Steve and his team every time. They have always been there with great speed and most importantly have been able to remedy the problem without the need to make an insurance claim as the repairs have been below my deducible.

Great work Shield Restoration

Shield Restoration is a fantastic option for restoration services in Toronto. We have had three emergency situations in the past 6 months due to improper installation of waterproofing and sump-pump connections from previous home owners - less than ideal. The Shield team is there when you need them to support you along the way. The team arrives within 90 min to 2 hours within your initial call and have outstanding customer service and deliverables. They clean up the initial accident and continue to provide their services and sound advice throughout until everything is resolved. Shield also communicates with your insurance to allow for the claim process to be as seamless as possible. I highly recommend Shield for any restoration needs

After waking up to find water damage to my basement from a pipe leak, I called Shield Restoration early in the morning. They responded immediately and was able to get a crew over to my house in hours to help with emergency damage mitigation. Very professional service. Saw the project to completion with restoration back to prime condition. Highly recommended!

I hardly write reviews but have to because of the amazing work done on my property by Shield Restoration! This company is responsible, professional and efficient, taking over the stresses from the complication of a sewer backup in our basement and making it theirs. Steve was always contactable and had all the answers to my queries. He has a tight team working with him and the crew I've met are always respectful and knowledgeable. Therefore, I highly recommend using their services. Thanks again Steve and team!

Our basement wreaked after the sewer backed up. Shield Restoration attended quickly, took care of the contaminated area, and odors from it.
The reno people, quickly and efficiently replaced the flooring, taking the greatest care for our belongings. The work performed was very professional and detailed. The workers, respected our privacy and ensured upon their completion that we were 100% satisfied, before they left our house. And to top it all off, i received a Warranty for the work they did . I would not hesitate to recommend Shield Restoration to anyone needing quality workmanship.

One morning recently, I came downstairs and noticed a significant amount of water pooling in front of my dishwasher and pushing out onto the rest of my main floor (hardwood and tile). Without hesitating (after turning off the water of course), I called Steve at Shield Restoration to assess the damage and to get started on the emergency flood work.

It didn’t take long for Steve to determine what was required and almost immediately large fans, dehumidifiers, and other equipment were placed strategically in my kitchen, family room, and basement to minimize and mitigate the damage.

Once Steve was satisfied that the moisture in the floor was eliminated, the equipment was removed and he arranged for his handyman to arrive on site and re-install the baseboards that had been removed during his initial assessment.

Without Steve and his fast action, this flood would have almost certainly resulted in a sizeable insurance claim and a significant headache to live through the repair work. He and his team were responsive, knowledgeable, and considerate throughout the process. They also followed all necessary COVID-19 safety protocols. I would recommend Steve and Shield Restoration to anyone dealing with flood/fire damage.