Reno Art Contracting Inc.

Our experience with Matt (Mehmet) and Reno-Art has been a nightmare. Our BBB complaint contains more details and I urge anyone quoted by him to read our BBB complaint. The amount of poor workmanship, undelivered promises and unlicensed wiring in our home is staggering. Matt sold us on his ability to complete a fairly standard 5 week renovation in our home, and we agreed to vacate while he worked. Knowing that we were away, Matt took advantage of the situation whilst busy on other jobs and hired the cheapest labour he could find to try and push our project along. We gave him an extra 2 weeks (total 7 weeks vacated) and he stated that the home would be 90% complete upon our return. The day we came home all of the walls were still wet from their first coat of paint, our furnace was broken, there was damage riddled throughout the home, the wrong flooring was installed, live wiring was exposed and uncapped on all 3 floors of the house, no cabinets were installed, only half of the pot lights we had agreed to were installed, trim and baseboards were unfinished, none of the additional lighting was complete and dirt and debris was riddled everywhere. It was apparent that we had been completely taken advantage of. At best 40% of our job had been completed (not 90% as he had stated) and the workmanship completed was extremely poor and amateur. Incorrect flooring was installed (colour, type and size), paint work was substandard, our floors were not leveled prior to hardwood installation, wiring was completed by unlicensed personnel resulting in a fire, his painters spilled paint all throughout our furniture and floor, he failed to turn off our furnace and let it freeze over destroying the internal fan and computer and this is just a few of dozens of issues we came home to. We immediately (within an hour of returning) made him aware of the deficiencies, and notably the furnace. Instead of hiring an HVAC specialist, he simply shut the power to it and let it thaw, destroying our basement flooring overnight. When noting other parts of the home that were damaged, like massive dents in the front door and scratches on new furniture, he stated that these things happen during a renovation and we should live with it. He refused to repair the door, and instead, painted it, changing its colour and finish and leaving it looking like a grade school art project. We have over 70 items where this contractor either damaged property or left us with incomplete work. He takes zero responsibility and when asked if he will fix our damaged items, his response is that they break on their own and are just old pieces that were on their way out anyways. He promised that our job would be insured, yet he could not find the insurance documents that had us listed as loss payees, which is what he stated he would do in our contract. Matts response to this post will likely be that we have not paid his bill, which is abhorrently false. We stopped paying after $77,500 in payments was made (75% of his quoted invoice). These payments were made in tranches, (and blindly) while we were away, under the false pretense that work was being completed and certain milestones had been reached. We trusted Matt and he took complete advantage of our family. We stopped payments after our Cabinet contractor refused to deliver cabinets because Matt allocated the deposit monies to himself for his travel to repair his shoddy work, rather than pay the vendor. We are currently seeking damages against him. He promised us quality work when his intention was to complete the job as quickly and inexpensively as possible, without qualified professionals, and only do a fraction of what he originally committed to. Find another contractor to handle your job.