Sewer Squad Plumbing Co

Very EXPENSIVE , Not RELIABLE, and they will keep you hanging in the middle so you dont have a choice bt pay.

This is what happend.
we picked them because of the reviews that we saw. They send mike right away on time to fix our clogged drainage, we are so impressed that he did it really fast using all his hightech gadgets. (camera etc).

Then Mike informed us that we need to replace our pipe since it’s burst and there are roots coming inside the pipe that it will soon flood our basement, he even told us that we cant use our laundry, dish washer etc. or else it might flood our basment.WE GOT SO SCARED and let him do it right away.

we agreed even we know its TOO EXPENSIVE ($2,800) for just a small pipe to be installed including the valve, WE AGREED even if we know there are other plumbing company that can give us much lower price.in short WE TRUST THEM.

They dig a hole under our basement and repalced the pipe , then told us that there’s more to be fix that all our pipe extending outside are damage too (why didn’t he told us before they start digging our basement?? SOMETHING FISHY RIGHT??) and since our sewage is open then we cant do anything else and we cant back out. MIKE even said it will cost us a lot if we dont do it now. (THEY EVEN PRESSURE US THAT MAKES US SO SCARED) SO AGAIN WE AGREED .. and They dont want to close the hole in our basement for a lot reasons to many to tell,(Makes it more questionable)

(we just want it to to be done and out of fear of possible flooding) we AGREED AGAIN even if this will cost us almost $9,000 to fix the pipe outside. WE HAVE NO CHOICE SINCE THEY DIG A HOLE ON OUR BASEMENT AND THEY LEFT IT OPEN. they PROMISED TO FINISHED IT IN 3 Days. but up to now they are not coming to fix it its been more than a week now and nothing started, they have so many reasons and they keep on rescheduling.. up to now
Maybe THEY KNOW WE CANT GET OTHER COMPANY TO TAKE OVER THEIR UNFINISHED JOB THATS WHY THEY LEFT IT OPEN

UPTO NOW OUR SEWER IN THE BASEMENT IS OPEN AND SMELLING FOR MORE THAN A WEEK NOW AND STILL THEY KEEP ON POSTPONING THEIR JOB

IF YOU DONT WANT TO PAY A LOT OF MONEY and lessen your STRESS, BETTER FIND OTHER PLUMBING COMPANY WHO CAN DO A BETTER JOB THAN THEM.

Vince came to fix my clogged toilet. we decided that he needs to remove the toilet and try to clear the pipe under the toilet. we agreed the price would be $400 dollars to clear the pipe. But what happened is his machine could not even go into my 2 inch cast iron pipe. He insist on charge me $400 dollars, just for bring out his equipment and could not even fix the issue. In addition, he try to sell me a plumbing project for $4000 dollars. Finally they give me a discount of $120 dollars. I paid $280 dollars for nothing. Nothing is fixed. Later on, I called another plumber, they fixed the issue without even need to remove the toilet and for much cheaper price. Overall, i would not recommend their service.

Last spring, a massive thaw resulted n some intense melting in our backyard. We have backyard walkout from the basement and the water was literally gushing down the steps to the sump pump drain which eventually failed. We watched the water rise really fast. We called Sewer Squad at 10pm on a Friday night and they arrived within the hour to prevent a massive basement flood. They were able to redirect the water to the street drain and save us the cost and headache of having to deal with water damage. VERY happy with the service and will use again.

Always prompt and professional. They are always quick to respond. They explained the issue and gave me options to choose from to fit my budget. I definitely recommend them to any job big or small.

We had Sewer Squad come in to provide us a quote on what we thought was a water leak and turned out to be something else. Camilo was professional and courteous, and took the time to explain what he felt was the best course of action for our issue. He was patient and thoroughly went through what was wrong and everything I showed him Even though we did not use them for their plumbing services, I will be certain to make them my first call for any future needs. Their confirmation text message was the best I've ever seen!

Cameron was great. Super friendly and very informative. He took the time to walk us through what was going the done and why it needed to be done.

Highly recommend Sewer Squad and Cameron!

Vince from Sewer Squad and my experience with Sewer Squad was excellent. He was polite, courteous, expedient, caring and genuinely wanted to help. Overall, their customer service was excellent throughout the whole process of unblocking the original clay pipe, excavation and installation of a new plastic floor drain. The one thing that was not excellent was their referral of the company who they called immediately for emergency cleanup. That company's project management and communication was very poor and disorganized. Sewer Squad should only partner with companies as strong as themselves.

Sewer Squad did an excellent job on finding my leak issue and repairing the problem same day. They were able to get the replacement parts the same day and fix the issue. Melissa on dispatched was excellent in arranging the service. Cameron the service technician was awesome! I would highly recommend.

Excellent service from Vincenzo at Sewer Squad. Vincenzo was professional and efficient at quoting the job and completing it the same day. I’d recommend them to anyone who needs work done on a sump pump or sewer system.

Called about what we thought was a blocked toilet: Mike came the same day. Turned out to be an exterior pipe, which was very efficiently dealt with the following day.
Very capable and personable, both Mike and the hard working young man who did the work. Very satisfied and will use again.