A & J Renovation

Basement Renovation
Markham ON
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84%

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Reviews for A & J Renovation

Average customer rating:
9 10 (10 reviews)

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Harry in Toronto
Harry in Toronto
0 reviews Mississauga, ON
10/10

Absolutely the best

Jerry and his team are top notch. Always friendly and always helpful. I've recommended them to all our friends and neighbors and we've yet to hear a single complaint yet.

A&J's work is done quickly, professionally, and at a good price. You can really trust Jerry and his team, always honest and upfront and willing to provide solutions or give design ideas!

My favorite thing about working with A&J is how well they cleanup the job site. Tarps are put down, care is taken to make sure no walls are damaged it's really impressive how hard these guys work for you!

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Private User
Private User
1 review Brampton, ON
0/10

Lost $1000 due to Mr.Jerry' s unfair work ethic: (Trying to find the legal route)

Lost $1000 due to Mr.Jerry' s unfair work ethic: (Trying to find the legal route)
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Mr. Jerry, Initially provided high level quote for finishing the basement. As a home owner we wanted to do a legal finish of the basement. However Jerry was always forcing us not to go through the legal route. As we were persistent he agreed to legally finish the basement with 15% increase in the Total quote.

As per the oral agreement of 15% increase, we proceeded to work with City of Brampton to get an approval. Meanwhile We had also paid $1000 advance to block Jerry's Time assuming the renovation would go as per the plan and Jerry would honor the oral agreement. Please note that Mr.Jerry didn't finalize the agreement (Papers for signing) with 15% increase in the Original estimate. (It wasn't signed).

As we got the approval from the city, shared the approved plan with Jerry. However Mr. Jerry dramatically increased the quote more than 30% that we couldn't afford. Also Jerry's quote doesn't include cost for the Washroom (Materials)

Since the cost was un-affordable, we reached out to 2 other contractors and found a reliable person who has extensive experience working with the City, who would only do legal basement finish and would help us with the Basement renovation with the reasonable cost way less than Mr. Jerry's quote. So, we happily moved on with the new contractor as we never had any written agreement with Mr. Jerry (In order to afford the cost as well).
Please note the quote from the new contractor included many things that was missing in Jerry's original or revised quote (for ex: Sprinklers, CO alarms, Fire rated drywall inside the Furnace room, Exhaust fans in the laundry room and changes to the kitchen etc).

We informed Jerry that the quote was not as agreed and un-affordable and we are unable to proceed. After that Jerry never responded via phone or email and didn't respond to give the $1000 back. He was also not ready to do small reno work for $1000. After persistent calling, finally he confirmed he won't give the money back and won't do any other work either to compensate the amount we paid. he is also OK to face any legal issues. I personally feel this is really an unfair work ethic from a General Contractor. No Oral or written agreement on what happens to the advance amount when one of the party backs out.

Reason's for moving to a different contractor:
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1. Jerry didn't honor the oral agreement that the updated quote will only increase by ~15% but increased the final quote by more than 30%
2. Jerry didn't have working experience with legal basement finish / didn't have working experience with City / Inspectors and trying to convince us for finishing the basement by not going through the city.
3. Jerry's quote didn't include the cost associated with Bathroom finish. Owner's need to pay extra for the materials (Tiles etc) that would again increase the total cost.
4. We found a reasonable and reliable contractor who would not only has experience working with city, who gave us the best quote which was affordable to us and was meeting our requirements.

I also have a email proof for all the conversations / Transactions made with Mr. Jerry.

In a nutshell, Mr. Jerry took $1000 without providing any service.
My basement is currently finished legally and occupied by Tenants immediately.

0 of 1 people found this review helpful.
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Rose in Mississauga
Rose in Mississauga
3 reviews Mississauga, ON
10/10

Full home renos

Nothing but great things to say about

100% would recommend to everyone! Can't express enough how pleased I am with this company and their work.

I had originally contracted R & J Renovations to remove the pop corn ceilings in my house, add pot lights, redo some of the electrical, and repaint the whole house.

First things first, Jerry was great to talk to over the phone and always replied to my texts promptly. If there were ever anything I didn't understand he would patiently help explain it to me.

Second, the contractors that did the renovations were SUPER polite, fast, efficient, and honest.

Thirdly, I have NEVER had contractors did fast and quality work and also finished early. they did. we were so pleased with the results we added basement renos.

All in all, Im beyond happy with the work they did, their work ethics, how they stayed late to go over what they did each day and asked if I was happy or wanted any changes, how they take responsibility for the work they do, and how they help clean up afterwards.

I'm definitely hiring them again when I start my bathroom renos next year :)

5/5 stars!

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hooman.masoumi
hooman.masoumi
2 reviews Toronto, ON
10/10

Basement renovation.

Great contractor. Will definitely recommend. Very flexible and good in time management. If any issue will come back and fix it quickly.

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Ying in Toronto
Ying in Toronto
2 reviews Toronto, ON
10/10

Basement renovation

They are professional, on-time, efficient and high-standarded. Top-notch service is above and beyond my expectations! I had many renovations in my life before and this is the best experience l have ever had! Thanks for the help of Jerry, Kevin and Mr. Lin!

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Judith
Judith
1 review Newmarket, ON
10/10

Basement and bar

A&J Renovation did work in the passed of my old house,so i know the exceptional quality of their work. So for our new house we're continue to choosing A&J Renovation!! Excellent finish on the house. All questions or enquires were responded to immediately. And completed the project on time. Great company. Thanks for the work.

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Lisa z.
Lisa z.
1 review Toronto, ON
10/10

Basement

They work very hard, their work are professional, fine, efficient. Also they always think about customer and they try to do the best to make customers satisfied.

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Company Response

Hey Lisa , thanks for writing this review , hope to work with you again in the future.
Thanks !! Jerry Lin

andy
andy
1 review Markham, ON
10/10

basement renovation

Jerry did an amazing job on my basement。Their workmanship is superb and they were a pleasure to deal with. They listened to what I had envisioned and made suggestions when necessary! I will absolutely have them back for my next project.

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Company Response

Hey Andy , hope to work with you again in the future.
Thanks !! Jerry Lin

hooman.masoumi
hooman.masoumi
2 reviews Toronto, ON
10/10

Kitchen and Basement renovation

I finished my basement with them. The good thing about them is if something missing or any problem , Jerry is always responsive and fixes the issues. Quick and on schedule contractor with reasonable pricing. I really recommend them!

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Company Response

Hey Hooman, , thanks for writing this review, hope to work with you again in the future.
Thanks !! Jerry Lin

Emily
Emily
1 review Markham, ON

First Review

10/10

kitchen

I would like to thank A&J Renovation for helping us to build our first house.Jerry gave us great direction and advice on the steps by step it took to get into our own home. We have been in our home now for a couple months, building went smoothly and we have had no problems at all, A&J Renovation will be highly recommended to all of our friends!!!

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Company Response

Hey Emily , thanks for writing this review, also we really enjoyed working on your project and hope to work with you again in the future.
Thanks !! Jerry Lin

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A & J Renovation

AJ Renovation Inc. is your one stop for all your renovation needs. We are the experts when it comes to residential and commercial renovations, and construction. We pride ourselves on our personal attention to detail, quality materials, and exceptional customer service.
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