Power Moving

Moving & Storage
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Reviews for Power Moving

Average customer rating:
9.5 10 (18 reviews)

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Curtis B.
Curtis B.
0 reviews Mississauga, ON
10/10

Family move

My family and I were living in Mississauga were moving from Mississauga to London, about 2 hour away. Not being from the area meant that it was all on me for the move because my wife was pregnant at the time of planning and our friends and family were just too far away for it to be plausible to ask them to help. I got a hold of Power Moving and spoke with James for a breakdown on their billing structure and fee's. I also contacted two other companies that I had found online. Power Moving was by far the most competitive offer for prices and service. He offered things like complimentary wrap on all furniture and anything even remotely breakable, clothing bins and more. He provided a truck that was more than big enough for the two bedroom Mississauga size apartment and three strong young backs to load and unload the truck. Donald, Jack and a third guy (sorry bro, I'm terrible with names) started working the second they got through my door in Mississauga, up on the 18th floor. The experience that they had allowed them to have a strategy for everything. They fit more into that elevator than I ever could have. It saved a lot of time because it meant less trips up and down in the elevator. Long story short, these guys have a strong work ethic and no messing around approach to tackling big jobs. Moving is hard work and all three of these guys were up for he task. It couldn't have gone smother thanks to them. If I ever require a move like that again and am strapped for help, I know who I'm calling.
Thank You James for providing us with such a great service. The crew you sent over couldn't have been better.

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Company Response

Thank you Curtis for your kind words. We wish you and your family all the best in London and we look forward to assisting you again in the future.

Private User
Private User
Private User reviews Toronto, ON
1/10

Summer move

I hired Power Mover to move me this past summer. I was happy until I saw the damage to my furniture and the end price which was considerably higher than the estimate I was given. My antique dining room table was badly scrapped at one end. My white couch wasn`t very white anymore, my bookcase has a chunk of corner missing and my tv stand is like a loose tooth! I will never trust them a again and would not recommend them to anyone.

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Company Response

Hi Donna,

Thank you for your review. I am sorry to hear that you are not happy with our service especially after you told to our movers and I'm repeating your words: "you're the best movers that I ever hired", but I must mention a few points that you didn't mentioned in your comment:

1. You called to complain on damages 3 months after the job was done. If there's damage customers usually open a claim after 1 day or at the same day of the move, not after 3 months. You called me saying that you forgot the company name and you didn't have any details, but the movers left you copy of the contract plus a business card like we are doing with every customer we have.

2. You mentioned that the estimate wasn't accurate. First of all estimate is never 100% accurate, this is why it's called estimate and we also mentioned at the email we sent you that this is not a final price but only an estimate of how long the move may take. Second, we gave you estimate for 6 hours move, you complained that the estimate is too high and asked us to send you another estimate that mentioned 3 hours move and if there's any difference you'll pay it. The job took 5 hours, less time from our original estimate. We have also the email conversation with you that we mentioned 6 hours job.

3. Unfortunately we cannot compensate you for your damaged furniture that you had prior to the move. You had alot of furniture that was not in good condition prior to the move and we cannot take responsibility on that. The movers notified you for the damage on the bottom of the bookcase that you already had and fully wrapped it with moving blankets.

4. The movers also mentioned to you that the TV stand shakes, and at your new home they even tied it for you and you admitted that it's much more stable.

5. The dining table wasn't in perfect condition to begin with and the movers still fully covered it with  moving blankets to keep it safe. The damages that you have on the table didn't come from the move.

6. Your sofa was fully covered with shrink wrap and moving blankets overtop. If your white sofa was dirty like you are claiming, I'm sure that you would let the movers know before you made the payment and not after 3 months.

7. You signed our contract and marked that you checked everything and there's no damaged or missing items.

One more thing that I need to mention, is after you called me I told you that even though it has already passed 3 months, I will investigate the situation with the movers and let you know as soon as possible and you agreed. A day after without contacting me you decided to write this review which is not even accurate. I know that it's almost impossible to satisfy every customer that we have, but I can promise you that we are doing all that we can to make it happen.

I wish you all the best at your new home.

Thank you,

James Power Moving

Mrs. Khan Innisfil/ Bradford in Innisfil
Mrs. Khan Innisfil/ Bradford in Innisfil
1 review Innisfil, ON
10/10

Great, friendly and fast service

Great service. Friendly staff. Quick and fast service. Caring.
I definitely recommend power moving for their amazing moving service. Give them a try. Stop wasting your money on other moving companies.
Nelish, Sheldon and Josh were friendly, responsible and respectful. It was definetely a large move and they did it deligently.
James from the office was respectful and made my quote and move very easy. Thank you!
Thank you Power Moving!

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Company Response

Thank you Mrs. Khan for your positive feedback! We will be happy to assist you again in the future.

marcello
marcello
1 review Vaughan, ON
10/10

Movers

Fast and clean and professional movers. They did not damage any of my furniture.
No hidden fees either. I highly recommend them!

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Company Response

Thank you Marcello for your positive review. Customer satisfaction is our priority and we will be happy to assist you again in the future.

Karin in North York
Karin in North York
1 review Toronto, ON
10/10

Moving to storage

Rae and Tom were so friendly and helpful and made this stressful time very pleasant. Very hard working and fast. Thank you again
I would suggest if you want quick and ftiendly aswell as making sure your stuff is taken care off this is the company to do it

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Company Response

Thank you Karin for your kind words. We will be happy to come and assist you again in the future

Eloise
Eloise
1 review Oakville, ON
10/10

Moving from condo to house

As part of the move, they had to disassemble all our IKEA beds, including a King Size with headboard and reassemble on the other side. They did this with no complaints and worked late into night. i am very happy with the service. We had last minute time changes that they accommodated us for as well.

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Company Response

Thank you so much for the amazing feedback we are always like to be loyal to a clients!

nickypet
nickypet
1 review Vaughan, ON
10/10

House move

This moving company was what we expected
They arrived on time for our move.
They are a company that takes pride in there work
They made sure all our fragile items got packed properly .
They used bubble wrap to wrap all our fragile items
When they moved out furniture they used carpets on our Harwood floor to make sure no damage was done to our floor
Overall we are very happy with this moving company and would not hesitate to recommend this moving company
Thanks guys for all your help and hard work

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Company Response

Thank you so much for the great review, we are here to provide the best service possible!

Steph
Steph
1 review Barrie, ON
10/10

Moving Company

Fantastic company. We decided to rent a U-Haul and use Power Movers to move our personal belongings into the truck. That was our first mistake. Our truck was too small for all of our belongings. These guys took the time to figure out how to fit all of our stuff in. Without their knowledge our move would not have been successful at all.

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Company Response

Thank you so much! We are always here to make our customers happy.

candicer47
candicer47
1 review Bowmanville, ON
10/10

Moving furniture in house from storage

The guys were amazing!!! Highly recommend if you don’t have the time to do it yourself. they moved my furniture in and even helped with the setup. Thanks so much power moving .

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Company Response

Thank you so much for the amazing feedback and great review !

jay.moulton
jay.moulton
1 review St. Catharines, ON
10/10

Moved appliances and other large items.

The 2 guys showed up a few minutes early and started right on time! They were very friendly! They wrapped all our items to protect them and they were very careful with each item they moved! These guys were awesome! They made sure I looked in the truck to make sure I had all my items and asked to me to look at each item and make sure there was no damage and that I was happy! Once again, these guys were awesome and we will definitely be using them again!

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Company Response

Thank you so much for the great review we appreciate that.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Power Moving

Welcome to Power Moving
Helping you with a successful move is what we are all about. We will work with you every step of the way to make moving your household or office as easy and economical as possible. Getting the job done right, the first time, is our main goal. At Power Moving - we make moving a "breeze!" We guarantee it!!

Guarantee
Professional and Experienced Movers
Fully Equipped Moving Trucks
FREE On-Site Estimates
Highly Competitive Rates
Professional Staff to Assist with Every Step of Your Move
For us, as a leading moving company in Toronto, your peace of mind is just as equally important and we put at your disposal the most valuable tools and means.

Our Company’s moving experts are prepared and ready to assist you, from your first call and all the way to the new location, providing a positive note to your new beginning. That’s what makes us the best moving company for you!

Residential Moving
Commercial Moving
Long Distance Moving
Storage
Assembling, Disassembling & Packing

CATEGORIES
Moving & Storage
SERVICES
Residential Moving Commercial Moving Long Distance Moving Storage Assembling, Disassembling & Packing Piano moves
WEBSITE
http://powermoving.ca
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Credit Card & Cash
LIABILITY INSURANCE
Yes
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