John responded to my quote request in less than ten minutes, after hours and with all the responses to my questions/concerns. Then the dynamic duo of Scotty and Sony did a magnificent job! Arrived on time. The loading deck was not open so they figured out where to go and whom to talk to and had it opened in no time.
It took a lot longer to load than I anticipated, for a jr. one bedroom on the 9th floor, but they did it with care, paying attention to what I told them (especially fragile things for example).
Once we arrived to the new location, they immediately started unloading. Since we were two hours late for the elevator reservation, they started unloading by the elevator in case the building would put the elevator back in service.
In the end, I had a couple of items that did not fit in the new apartment so I asked them to take them to the dump or donation and they agreed without a problem (for a small extra fee, of course, and did not mind since they were solving my problem on the spot).
They did a great job, items were handled with care, nothing broke, nothing scratched or damaged and even though it was hot and it was a long day, they never showed impatience.
It was a pleasure dealing with this company and their employees. I chose them because they were 98% rating and they did not fail. Their slogan is 'a stress-free move' and it was exactly what they delivered.
Even before I had had a chance to see them at work, I referred them to a friend who is moving by mid/end of July. I am now confident that they DO deliver what they preach.
I would use their services again in the future and referred to anybody who needs a 'stress-free move', as they say. Thank you so much, John, Scotty and Sony! Please take the same good care of my friend who hired you to be moved next week!
- Approximate cost of services:
- $750.00
- Company Response
I will thanks for the great review, and I hope you are enjoying your new place