Quite happy I reached out to the Toronto furnace repair team for our ancient furnace in dire need of service... They called me back before another 60 minutes passed. We set on a good price before they proceeded with any work. The employee (Dave) mentioned he had worked with the exact same type of furnace in the past which was definitely reassuring. In my experience with them there were no 'hidden service fees' or pestering sales tactics. Great customer service. As for the actual repair, things went very well. Like I said our furnace is quite old but Dave fixed the underlying issue in a jiffy. Doesn't look like I'll have to call them anytime soon since it's operating much better than it used to. Thanks to Dave and company!!