Trevi Pools

DO NOT BUY from this company! they do not honour their warranties. They will do everything to take your money and you will be left with nothing but problems! ZERO help! believe me, you will have issues with your pool! Many of us on my street bought pools at the same time and most are having issues. Their customer service is terrible!.
After the winter, I noticed that my pool was empty, I placed a call with Trevi to have a technician look at the liner. 6 weeks later, a technician came to fix the liner seam that was unraveling. I asked the technician to go around the pool to make sure that there were no other liner issues as I had noticed that there seemed to have been another hole on the opposite side. The technician assured me that he had fixed everything and everything was good. He told me to go ahead and book the water tanker to fill up the pool. Keep in mind, my pool is 1.5 years old, why is my liner ripped at the seams ( clearly a manufacturer defect as many others have had the same issue with this specific liner and year). I went ahead and got my pool filled, not even 10 minutes after it was fully filled, I noticed a leak in the liner, exactly where I had mentioned it needed to be checked..within 45min 10,000 gallons of water emptied in my backyard and in my basement! Trevi refused to be accountable for this situation and their liner issue and instead tried to blame the company who closed my pool last year saying that Trevi pools need to be almost completely emptied when winterizing! This company is dishonest and will do anything to not take responsibility, the first technician that came to fix the liner 4 days ago confirmed the liner unraveled at the seam and that it was NOT a tear. Todays technician from Trevi that came to assess the damaged caused by 10 000 gallons of water that leaked from the defective liner and caused damaged to my yard and home! was not only arrogant, and clearly trained to find every loophole to blame the customer and not be responsible for the damages, but had the audacity to say false things on the report and claimed that the liner did not unraveled but instead ripped ( very different story from the first technician who came to repair the liner 4 days earlier) . Luckily I took pictures prior to his arrival as proof that it was unraveling and not a tear. He then proceeded to say that this is an insurance claim and gave me an estimate so that Trevi can come and do the repairs for $2300. To add insult to injury, Trevi charged me a fee for the service call for todays visit ( my pool is not even 2 years old) the technician said they will not be doing anything about this issue and absolutely will NOT honour the 10 years liner warranty. People need to be aware of this company and how dishonest they are!