PLEASE BE AWARE THIS COMPANY IS PROBABLY THE WROST MOVING COMPAGNY IN OTTAWA. I will not recommend this company. I used that company for my last moving in November 2020. It was a nightmare… I have decided to go with this company because of the comment I read here, their website looked professional and Tony seemed to know what he was doing. He is my nightmare : When the movers arrived they had no information about my moving, there weren’t organized, complained a lot, they were augmenting about everything, they stretched the time to get paid 8 hours, they didn’t have experience moving elliptical (but Tony said so when I booked my moving with him). They did not have the tool and equipment for the moving: drill not charged, not enough blankets to wrap my furniture, no straps to lift heavy furniture, etc.. They were unprofessional : leaving furniture not assembled or wrapped in plastic, and the job not finished, they left a piece of my bed at my previous house even after I told them 2 times to put it in the truck. They damaged the front door and some of my furnitures wrapped in plastic instead of banquet have been damage . The manager/owner, Tony refuse to take his responsibilities. Tony was very friendly until I called him with concerns. He got upset, told me I has a bad customer since the beginning, he was condescending, arrogant and had no respect for my as a client. They took 27 hours (3-4 staffs) to move a 3 bedrooms house with no appliance and no box for a distance of 10 km in Orleans, that’s a lot of time, total cost $2000.
FYI the movers did wear mask; I thought this was mandatory because of Covid.
- Approximate cost of services:
- $2,000.00