Rax Contracting

Paint & Wallpaper Contractors
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Reviews for Rax Contracting

Average customer rating:
9.5 10 (19 reviews)

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Issam in Midland
Issam in Midland
1 review Mississauga, ON
10/10

Project

Erik and his team have performed a number of renovations for our homes, both large and small. We have worked together with him for all of our construction and renovation needs for both the inside and outside of the home.
Recently they have performed a project re-modelling the main level of our home and we would be pleased to refer and recommend Erik and his team to anyone who requires renovation services.

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SHIVA in Toronto
SHIVA in Toronto
1 review Toronto, ON
10/10

CONDOMINIUM DRYWALL

Constructing a drywall seems simple, yet many things can go wrong. I needed to put up a drywall in my condo on short notice, and Erik was very accommodating even during the busy summer season. Condominiums' building managers are notoriously troublesome when it comes to doing any sort of work. Erik's team member Dan managed to do a great job in a short time frame even with the building security and manager breathing down our necks.

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Leslie in Mississauga
Leslie in Mississauga
1 review Mississauga, ON
10/10

Furniture Move

Erik worked with my restricted timeframe and budget. He sent two movers with dollies and tools. They showed up early, were very polite and professional.

I would definitely use them again and would not hesitate to recommend them.

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Reno in Mississauga
Reno in Mississauga
1 review Mississauga, ON
0/10

Interior painting, trim and stair work.

Simple 10 day job turned took over 2 months to complete. Workmanship was terrible. Showed up late and left messes everywhere. Broke light fixtures, torn wallpaper, flushed building supplies (paint, mud, etc) down my toliets and drains. We had to hire a plumber to fix the mess. At one point workers didn't get paid by the contractor and threatened me for the money as a result. NEVER hire this company!!

1 of 2 people found this review helpful.
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Company Response

Should any client working with our company present a legitimate grievance, as each and every other past client would agree, we will resolve it in good measure and faith with no questions asked. This particular customer however has alleged if we were to pursue our balance outstanding they will leverage reputation damages against us in order to achieve nonpayment. As any good business would do, our management has elected to not give way to blackmail.

This review is problematic and has achieved textbook slander on many levels;

Let me first say that this Poster has a lawsuit and construction lien now being processed by hired legal firm as a result of their behaviour. They deliberately have not used their real names, obviously for the purpose of plausible deniability having been informed the legal ramifications for the slander of business reputations.

This client is responsible for an unpaid labor invoice of $11,500
Material invoices totalling: $470
In addition, for this review, damages will also be pursued in the amount no less then $10,000

For the record; in defence of our good reputation;

Any broken items were replaced in full immediately (one light fixture housing)
They alleged various damages "Plumbing services, scratched sinks" were the result of contractor negligence, and proceeded to back charge based on these allegations by deducting from the contractors balance.
- the client (on both counts) failed entirely to provide any receipts, proof of damage etc.
- when asked to show the sink that was damaged they became defensive and pointed to a VERY small, faint scratch on a sink, declined to provide an opportunity to have it scrubbed off.
- They agreed if they should have it replaced at the contractors expense then they would provide the sink in question which was still in near perfect condition as collateral, being that it was to be replaced. They back charged and yet failed to comply with their end of the agreement.

These photos which they have provided are taken at opportune moments to reflect the quality of work in a negative manner, I will provide a link to their listing video/images where a completely different story will be told. These were very strategic negotiators, who believe they can use techniques to extract additional work from contractors for free due to an unsuitable budget for their work requirements.

We had provided also for this client a team of cleaners who were commended (in writing, by the client) for the quality of their works and outstanding performance, along with several other sub trades which had been used inside their home.

They have also engaged in the following breaches of contract;

Attempted on multiple occasions to hire directly the sub trades representing our company, expressly with the intent to subvert any "unnecessary" markup by the contracting firm hired initially
Alleged various damages while providing no proof
Breach of Contract in many areas by changing scope of work and failing to pay agreed differentials
Failure to pay Labour invoices, as agreed, on time. multiple infractions.
Failure to pay material invoices (despite a concise agreement to provide labor services ONLY)
Failure to return materials purchased by contractor

http://houssmax.ca/vtour/c4912396/6349-Lorca-Cres-Mississauga

Ritwik10 in Mississauga
Ritwik10 in Mississauga
1 review Mississauga, ON
10/10

Window Painting

Erik is a great guy to work with. His customer service skills and ability to put the customer at ease is exceptional. Kept calling after the job was done to make sure we were happy and if we needed any thing touched up. Happy to recommend him to anyone.

1 of 1 people found this review helpful.
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Job f.
Job f.
1 review Mississauga, ON
10/10

House additionAl co

Rax Contacting constructed an addition on my garage, then turned the garage into a main floor!

1 of 1 people found this review helpful.
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Company Response

Hello Clint!
Thanks for taking the time to post this review for us. It wasn't a simple job - we thank you kindly for your patience and competence to work with us through various complications and scenarios. All in all the job was a huge success and we are glad to have your business and referral. Thanks again.
Best regards

Saman
Saman
2 reviews Toronto, ON
10/10

paint and renovation

Our new home needed painting, bathroom retiling, washer/dryer installation and a tree-removal job in the backyard. Erik's super nice team took care of everything perfectly and made our first home-renovation experience as great and smooth as possible: no drama, no stress, no unpleasant surprises! They even fixed a few small things around the unit free of charge, which was very nice of them.
I would absolutely recommend them to anybody and will call them up again in the future.

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Company Response

Hey there Saman!
Thank you kindly for taking the time to write this review. We had an excellent experience working with you and your home and we are glad you are fully satisfied with our work.
Thank you again for your business!
All the best

Keren in Toronto
Keren in Toronto
1 review Toronto, ON
10/10

House Painting

We found Erik and his team on Kijiji to paint our semi detached house in Mississauga a few months back. We were extremely happy with the service we received! Erik and his team went above and beyond to make sure everything was done perfectly. They offered us competitive prices and got the job done without any hassles!

Erik and Brendan were awesome and we wouldn't hesitate to do more work with them! Keep it up guys!

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Company Response

Hey Keren!
Thanks for the feedback
We're glad you guys loved the French doors project as well. Keep us in mind when you want to redesign the basement!

All the best

Jack Lo in Maple
Jack Lo in Maple
1 review Mississauga, ON
10/10

Full House Paint and Kitchen Tile

We hired Erik a few weeks ago to take care of tiles and painting work for our house. They did a great job he had Brendan in charge of the crew and seemed very organized. They finished after and asked we write this review, very happy so we agreed. thanks Eric

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Company Response

Hey Jack
Thanks for getting this written so quickly. We really appreciate your business. Please keep us in mind for all future endeavours

Best regards

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rax Contracting

Welcome to Rax Contracting. Want quality renovation work done at an affordable price? Look no further!

One simple call connects you with the best contractors for your project. No matter what your renovation involves, Jack Services has a team of professionals ready to work with you. Contact us for a FREE no-obligation quote!

We're looking forward to hearing from you.

CATEGORIES
Paint & Wallpaper Contractors and General Contractors
WEBSITE
http://www.jackservices.ca
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
12
RETURN POLICY
Total Warranty on All Work
PAYMENT METHOD
Debit, Credit, E-Transfer, Cash, Check & Cryptocurrencies Accepted
LICENSES
Fully licensed Trades
LIABILITY INSURANCE
Yes
DIPLOMAS
University Of Toronto
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
0
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 Years
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