Furnace Family

I noticed my furnace wasnt working at breakfast. I googled furnace repair Calgary and started calling, but no one was available until days later. I finally got to Furnace Family and they were able to provide same day service. Chandler arrived in the afternoon, diagnosed the problem as being the control board. He was able to pick up the new part and install it. The furnace works perfectly and my home is again toasty warm.

The furnace family provided excellent service when we required a new furnace and continuing service
From Dave explaining furnace choices no pressure to installers Kevin & Ty who left furnace room spotless and
Justin and Jeff have provided excellent maintenance service.
Office staff is great. They recommend Valley Furnace and duct cleaning snd Gerald ( Gerry) snd crew did a marvellous clean up of furnace snd duct system after
new flooring install by Quality Red Tag Flooring. Jeff and Katie at front desk excellent and helpful to work with snd owner Jon who did estimate and sourcing material to excellent install by their installer Yassir and crew. Area left as clean as possible. Very pleased with all three companies and will be recommending and using them in the coming years.

I was very pleased with the service we received they were very professional were not afraid to answer any question that I asked the installation was very nicely done everything was straight and left it very clean after the job was done.

Worked with Chris, the sales agent, for my requirements of an Air Conditioner. He visited my house and gave an estimate.

On 28-Sep, RORY and JORDAN, two great gentlemen, showed up at the scheduled time of 9:00 AM, and installed the A/C unit and it worked very well, so far so good.

Rory and Jordan have been so nice and gentle and took great care of my house while installing the unit.

They have also been supported by an Electrician who came over later in the day (sorry, I missed his name), and he too was great in what he was doing, and very gentle.

They finished the work by 2:30 PM, and the unit is working well. What a "cool" experience!

Thank you, Rory, Jordan and the Electrician friend for your nice work.

I hope I will like Daikin in the coming days as well especially when it comes to warranty/parts as well.

Saju Skaria.

We really appreciate the kind and very considerate service provided. We will keep company info front and centre

My air conditioner had stopped working properly. Chandler from Furnace Family ran diagnostics and found what was causing the problem. He explained what the cost would be before he did the repair. He cleaned and serviced the air conditioner, and completed the repair efficiently. My air conditioner is now working well. After he completed the repair, I asked him what it would cost to clean and service my furnace. He said that he had time to do it on the same call, and he reduced the price for the furnace maintenance since he was already at my house. The price I paid included the basic fee for coming to my house, the air conditioner part, the repair to my air conditioner, maintenance and service on the AC maintenance and service on the furnace, and two new furnace filters.
I was very impressed with the service that Chandler provided. He did a good job, tidied the work area, was efficient, showed integrity, and ensured that I understood what service was required and what the cost would be before proceeding with the work. I felt that the price I paid was very fair.

Everything went smoothly from start to finish. Rory and Jordan did a great job. I would definitely recommend Furnace Family for water heater installation.

Excellent customer service and installation. The help in choosing a product and explaining the process was very important to me and the job finished earlier than expected. Very professional company.

Family furnace did their annual furnace and air conditioner maintenance. Spend more time on A/C and topped up and did dye check for leaks. Appreciated the extra time and effort. Thank you

Used Family Furnace to install our A/C unit. Right from the estimate visit Chris provided us with very practical advice and explained everything clearly. We were provide with three options so we could make an informed decision. Costing was provided right on site. We were given a install date that was immediate, really no waiting. The install crew arrived as scheduled. The install team was very professional and did an excellent install. They explained everything, no issues. Highly recommend Family Furnace.