2 reviews Toronto, ON Joined 2019/10/24

10/10

Appliance Repair review in Toronto

10/24/2019

I want to thank man with the wrench for taking care of my washing machine in the matter that they did. I called initially based on the reviews and was not disappointed. the office the tech and the customer service were exceptional. Very happy and will definitely recommend

Job Price

Approximate cost of services:: $200.00

1 of 1 people found this review helpful.

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Company Response

Thank you for your kind review, L and R. We are very happy that Man With A Wrench was able to provide you the service you were looking for and to solve a difficult problem at that. Our priority at Man With a Wrench is your satisfaction. We thank you for the referrals!

Have a great day!

Arline in Toronto

1 review Toronto, ON Joined 2019/09/17

10/10

GE Refrigerator Repair

Appliance Repair review in Toronto

09/23/2019

What a great sound - a refrigerator compressor coming on after the damaged electronics panel had been replaced. Man With a Wrench responded quickly to my call for help, and the technician, Roman, arrived when expected. He took the necessary time and steps to diagnose and fix the problem. He answered all my questions, and instilled confidence that he would resolve the problem. The cost was reasonable. I will definitely call Man With a Wrench again if any of my appliances need repairs.

Job Price

Approximate cost of services:: $540.00

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Company Response

Hello Arline,

Thank you for the great review! It is great to hear that Roman was able to correctly diagnose the issue with your refrigerator, and fix it without any hassles.

We always make sure to educate our customers regarding their appliances, and answer as many questions as required in order to make sure that further appliances problems have higher chances of being prevented.

If you experience any other issues with your appliances, or just have questions, please make sure to give us a call and we will always be more than happy to help.

Our best regards,
Team Man With a Wrench

Private User

Private User reviews Barrie, ON Joined 2019/09/20

10/10

Dishwasher Repair

Appliance Repair review in Barrie

09/20/2019

Seamless and quick dishwasher repair with efficient and professional service. Had our dishwasher from unusable to working perfectly. Thank you again! Will continue to use Man with a Wrench for all future needs.

Job Price

Approximate cost of services:: $300.00

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Company Response

Hello,

Thank you very much for the great review! It is great to hear that we were able to repair your dishwasher in a quick and efficient manner, making sure you have it back to working order in no time.

If you have any further issues with your appliances, or even just questions, make sure to give us a call and we will be more than happy to help.

Best regards,
Team Man With a Wrench

Risa Weinberg in Toronto

1 review Toronto, ON Joined 2011/03/24

10/10

Dishwasher repair

Appliance Repair review in Toronto

09/06/2019

We had an issue with our Miele dishwasher and Alex was fantastic. He took the time to explain the issue to us and also provided helpful maintenance tips to save money. Highly recommended.

Job Price

Approximate cost of services:: $0.00

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Company Response: Hi Risa!
Thank you very much for your review. We are happy that you are satisfied with our service and we will be glad to provide you an equal or better service in the future. Have a wonderful day.

Private User

Private User reviews Toronto, ON Joined 2019/08/16

10/10

Several instances of exemplary service

Toronto

08/16/2019

I have used Man with a Wrench to repair several appliances over the last three years. I have found them to be prompt and polite. They have advised me clearly on my options to repair or replace an appliance, and provided me with information on maintaining my appliances to avoid further problems.

Job Price

Approximate cost of services:: $300.00

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Company Response

Hello,

Thank you for the great review! We always strive to make sure that we exceed all of your expectations in regards to the repair. We are happy to hear that we were able to repair the unit quickly and provide you with further recommendations in regards to maintenance

Thank you!
Team Man With a Wrench

Private User

Private User reviews Toronto, ON Joined 2019/08/15

10/10

Great Service!

Moving & Storage review in Toronto

08/15/2019

I hired this company to fix a broken power cord on my refrigerator. My experience was great. They responded quickly to my request, provided great service, quick work and a polite guy. Definitely recommended!

Job Price

Approximate cost of services:: $180.00

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Company Response: Thanks so much for your wonderful review. We are all very happy to hear that you were satisfied with your appliance repair experience by our team, they will be happy to know their hard work was appreciated :) We look forward to working with you again in the future and pride ourselves on being your #1 go-to company for repairs
- Team MWAW

Jason in Caledon

4 reviews Caledon, ON Joined 2015/12/08

10/10

Saved our Oven and Dishwasher

Appliance Repair review in Caledon

08/14/2019

Both our Bosch Oven and Dishwasher begin to experience separate issues after owning them about 4 years. Our issues were not the easiest ones to diagnose as our Dishwasher kept tripping the breaker and our oven kept resetting.

Thankfully, we called Man with a Wrench and they fixed both problems with some creative problem solving avoiding a higher priced board replacement option. Couldn’t be more happier with them, and wouldn’t think to call anyone else the next time.

Job Price

Approximate cost of services:: $200.00

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Company Response

Thank you for your kind review, Jason. We are very happy that Man With A Wrench was able to provide you the service you were looking for and to solve a difficult problem at that. Our priority at Man With a Wrench is always the solution and we will make sure to point our customers in the right direction.

Have a great day!

Debra from Richmond Hill

3 reviews Vaughan, ON Joined 2012/11/29

0/10

Not impressed at all !

Vaughan

08/08/2019

I was having a problem with my Kitchenaid fridge not cooling and the freezer defrosting intermittently so I arranged a service appointment with Man with a Wrench based on positive Homestars reviews. Alex came to my house and I described the problem I was having with my fridge. He proceeded to open the fridge and freezer and take the internal temperatures. That was the total extent of his examination. He made a few phonecalls and then gave his best suggestions of what the problem could be and what the repair would involve and cost. The required parts would have to be ordered. When I asked him why he didn't even pull out the fridge and have a look inside, he said there was no point since the fridge at that time was working. I paid the $95 service call and Alex left. I
arranged for a licensed whirlpool repairman to come and look at the fridge yesterday. I described the problem and then he proceeded to pull out the fridge and looked inside, located the faulty component which he replace with one he had in his truck. He then vacuumed all the dust and debris from behind and underneath the fridge. My fridge is working perfectly now. I would NEVER recommend Man with a Wrench to anyone. I feel the repairman they sent didn't know anything about fridge repair.

Job Price

Approximate cost of services:: $95.00

2 of 2 people found this review helpful.

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Company Response

Thank you very much for giving us such a detailed breakdown of your experience. This gives MWW the chance to educate their technicians when they make a diagnostic mistake. In this specific case the technician did not charge more than the service call because the internal temperature gauges showed him that the temperature reading on the fridge was accurate and working at the time of the visit. We arrived on time and fulfilled our promise there. We are very happy that your issue was resolved by whirlpool and you dont need to replace your unit.

When a tech is certified under a brand they have extra information not available to anyone else from the manufacturer. We would be very thankful to you if you could send us the repair invoice from whirlpool to show us what the issue was. This way we can educate the tech where he went wrong and prevent this from ever happening again.

Of course under this circumstance we have also refunded you for the service call since our expertise was not enough to tackle your issue.

At MWAW we have rules and policies that protect our customers from any inconvenient or distressful situations.
For instance if you ever feel like you do not trust the diagnostic of the technician and would like it to be challenged, we will send out our head technicians to assess the situation free of charge, and assess our technicians as well to ensure training is always being provided and everyone is constantly improving. Our HomeStars ratings are not this way because our service is always perfect, but because we make sure our customers needs are cared for despite the outcome of the repair. Please always call us and speak to the customer solutions department to help address your concerns. It especially helps companies like ourselves assess our staff and their faults and improve at no extra cost to you. We take on all the responsibility if our promise of service isn't delivered.

We have made many attempts to reach out to you in an effort to notify you of the refund. We cannot justify in keeping the money for this assessment. Please send us an email to customercare@manwithawrench.com and we will touch base with you.

Thank you,
MWW team

Antonella from Toronto

8 reviews Toronto, ON Joined 2014/10/12

10/10

Reliable and Competent

Toronto

07/30/2019

Man with a Wrench has repaired a number of appliances for me, including dishwashers, washers, dryers and refrigerators. Very responsive and prompt for appointments. Always solve the problem and provide maintenance tips. Great advice readily served up. Recommend for all your appliance repairs needs.

Job Price

Approximate cost of services:: $250.00

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Company Response

Thank you very much for sharing your experience with Man With a Wrench, Antonella. It is of course thanks to people like yourself and our other wonderful clients that we are always inspired to service to our best ability. We will always do our best to improve our service and as long as appliances break we will be there to repair.

have a wonderful day!

Queen in North York

2 reviews Toronto, ON Joined 2019/07/26

10/10

Maytag fridge repair

Appliance Repair review in Toronto

07/26/2019

We decided to use this company based on their home stars reviews and we were pleased. They came on time and even waited 15 after the diagnosis was done for my husband to get home from work so we can both decide on how to proceed. The tech was knowledgeable and friendly and we will definitely use this company again if needed

Job Price

Approximate cost of services:: $200.00

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Company Response

Hello,

Thank you for the great review! We always strive to make sure that we exceed all of your expectations in regards to the repair. We are happy to hear you we pleased with us and thank you for your continued support with future repairs

Thank you!
Team Man With a Wrench

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

We are committed to providing an excellent service across Toronto, GTA and nearby regions. In our decade of experience, we have learned that you can get your appliance, HVAC, electrical and plumbing issues repaired quickly, effectively, and relatively inexpensively. Our specialty is to provide quick solutions to all your appliance, plumbing, HVAC and electrical repairs and to achieve the highest possible customer satisfaction from our services. Our punctual and friendly staff will always provide budget-friendly repairs.

WHY DO OUR CUSTOMERS LOVE US?
"Slow is smooth, smooth is fast." This is our motto because we take exceptional care in locating your appliance and plumbing faults to have them fixed within the shortest possible period. We encourage our customers to watch us as we perform the repair and to ask as many questions as possible while we are on site. This will ensure the best service on the market because you will be educated on all of your appliances at no extra cost.
Man With a Wrench always provides an above and beyond service because we do not simply tackle the problem at hand. We also find its underlying cause. Most importantly, we provide our customers with education as to how to prevent such problems from occurring in the future. Our budget-friendly repairs are second to none and we will provide you with quick solutions to all of your appliance repair needs. Our goal is to delight you with our service. If you don’t go shouting from the rooftops how happy you are with your service following a work order, we will be very disappointed, for our business runs on word-of-mouth referrals and we strive to ensure you’re happy enough to tell your friends about our service

WHAT APPLIANCE REPAIR SERVICES DO WE OFFER?
We will repair any major appliance and any major brand for:
- Refrigerators repair
- Stove repair
- Oven repair
- Washing Machine repair
- Dryer repair
- Dishwasher repair
- Microwave repair

We repair all makes and models, we even repair Miele appliances! Other brands we service regularly: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic Chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis - IF THE Brand is not on the list WE CAN DO IT (we just missed it).

WHAT PLUMBING SERVICES DO WE OFFER?
- Toilet repair
- Drain cleaning
- Plumbing repairs
- New installations (sinks, toilets, showers)
- Water pumps
- Water heaters
- Frozen pipes
- Re-piping
- Burst Pipes
- Leak Detection
- Inspections

We service Toronto and all surrounding areas. That includes: Toronto, Whitby, Oshawa, Pickering, Scarborough, Markham, Aurora, Newmarket, Brampton, Bradford, Oakville, Mississauga, Etobicoke, North York, East York, GTA, Burlington, Barrie, Innisfil and all of the cities that surround the cities listed

We look forward to servicing your appliance and plumbing HVAC and electrical repair needs!

Man With A Wrench

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