I found Ben initially through HomeStars. His HomeStars reviews are excellent. In my first talks with Ben he was extremely helpful guiding me through the city archives procedures in order to gain as much information about my (old) house as possible. His guidance allowed me to save money by avoiding a costly property survey. His communication is extremely prompt and always very professional. He offered me multiple design options for the basement underpinning that were all well thought through for my particular needs. When I decided on a design that I liked he connected me with an engineer and promptly put together a permit application that was approved with out any delays. He really understands the permit application process and helped me procure a permit as fast as possible. I took my time deciding on a design and Ben was very flexible and accommodating making it clear that the important thing for him is that I feel good about whatever decision I make however long that takes. My work with Ben is ongoing as after the basement I'll be renovating the upper 2 floors of my house using his designs. I will recommend Ben to friends and family. His communication skills, his understanding of the codes and procedures, and his design ideas are all top-notch. Ben's been a pleasure to work with.
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- Company Response
Thanks Ross. Been a pleasure helping you with this tricky renovation project. Most old houses lack proper drawings to show existing structure so getting it from archives was very important.
This is your house and everything must be to your liking. Glad that it worked out fine. I will continue with the upper floors permit application.