Mclaren Custom Homes

Formerly MMR Building LTD
Kitchen Planning & Renovation
149 church st, suite 208 Schomberg ON l0g 1t0
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Reviews for Mclaren Custom Homes

Average customer rating:
9.6 10 (22 reviews)

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lcunningham39
lcunningham39
1 review Whitchurch Stouffville, ON
10/10

Kitchen Rennovation

Jon from McLaren Custom Homes was a pleasure to work with. Jon and his team completed a large Kitchen Renovation in my home and from start to finish were professional, friendly and efficient. We had a bad experience with contractors in the past, so were hesitant to do another big renovation but Jon assured me this one would go much smoother and he was true to his word. He was always available to answer questions and consistently provided updates throughout the renovation on status of work. We are very happy with our new Kitchen and I would definitely recommend McLaren Custom Homes.

0 of 1 people found this review helpful.
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Company Response

I'm so glad we were able to change your mind about renovations in general - there a few poor companies out there that ruin it for everyone. I can't tell you how many times I've heard stories of the awful experiences people have had with contractors. While we are always striving to deliver the highest quality product we also want to deliver a great experience as well. When getting someone to work in and on your home for weeks on end, it is SO important to find people you can trust and also enjoy working with. We aim to only employ professional, friendly, honest, and hard working trades every step of the way in the construction process. This makes for the best overall experience as well as the best end result. It was a pleasure working with you and I do hope to hear from you for any future renovations you feel like taking on!
Thanks again
Jon

RL
RL
3 reviews Richmond Hill, ON
10/10

Basement Renovations. Ikea Kitchen Cabinet assembly and installation; installation of all doors and trim including finishing oak trim around newly installed stairs. Some bathroom renovation items.

I hired MMR on 2 separate occasions. The first time they were hired to assemble and install IKEA Cabinets in a Basement Kitchen. This required some building out of a knee wall to accommodate a plumbing and a deeper countertop. They also installed approx. 10 doors and all trim i.e. door casings and baseboards. The second project was contributing to a Basement Steam Room. They installed the exhaust to the outside, installed green and concrete board, augmented existing framing in preparation of tiling and installed required insulation on exterior wall. I found Jon and his crew to be professional and respectful. They are organized and come prepared to complete the job at hand. They also do a great job of cleaning up after themselves. I look forward to bringing them back in to complete the trim refresh project for the rest of the house later this year.

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Company Response

It was such a great call to get when you contacted me for your bathroom. There’s nothing that indicates to me a job well done more than when a client continues to want to work with us time and time again. It’s a testimony to the positive experience that we strive to deliver. The name and the team may look a little different than it did the first time around, but I’m so happy we were still able to deliver the same level of satisfaction. Very much looking forward to working with you for the third time around!

Rob B.
Rob B.
3 reviews Mississauga, ON
10/10

Bedrooms and Garage Reno - Excellent Work

THE COMPANY
From first contact to project completion, it was a pleasure doing business with this McLaren Custom Homes.

When we first met Jon, we knew that he was going to be the right person for the job and that we would get along great. Within a week, Jon provided a clear and well-thought out estimate along with a detailed, realistic schedule.

We had a handful of companies quote on our job and although Jon was not the lowest bid, he was certainly not the most expensive one either. Nevertheless, Mclaren Custom Homes was the clear winner due to the great communications and customer service Jon demonstrated in taking the time to understand our detailed project requirements, carefully go through our follow-up questions, and demonstrate flexibility on the pricing by agreeing to do part of the job as fixed price and some as time and materials.

As skilled as Jon is at carpentry, he is an even better project manager and communicator. Throughout the project, which spanned 5+ months, I was regularly in touch with Jon and always felt that I knew the current status and plans for the near future and had confidence that Jon's team could successfully resolve all day-to-day issues that are encountered during any renovation.

Jon only hires people he can trust to be as meticulous and skilled as he is himself, resulting in a strong team, able to work well together and problem-solve as necessary. The work that Jon subcontracted (insulation, taping, and electrical) was also completed on time with high quality results.

THE WORK
We hired Mclaren Custom Homes to renovate 3 bedrooms and the garage, and to fix up shoddy/incomplete work from a contractor who had renovated the main floor and basement a couple years ago.

The bedroom work involved opening up the current closets side-to-side and at the top to prepare for built-in cabinets. In addition, the existing flooring was removed and sub-floor replaced. Walls were skim-coated and new base-board and trim were installed. A heating duct was eliminated in the master bedroom and all bedroom light fixtures were replaced.

In the garage, the ceiling was removed and insulated using spray foam. There was very little lighting in the garage so 4 more LED fixtures were added and existing messy wiring runs were cleaned up and hidden in the ceiling as much as possible. The ceiling and back wall of the garage were framed and drywalled.

Remedying the previous renovation deficiencies involved replacing all bedroom handle sets, fixing the basement bathroom pocket door trim, and replacing a warped cold room door with a custom weather-stripped steel door.

During the project, we extended the scope to include building a couple platforms to better level the floor, installing several NewAge Pro Series 3 cabinets, and about 25' of Pro-slat walls. We also added on the installation of live edge rail doors for the master bedroom closet.

Jon's team showed up on time, worked full days, and kept on schedule throughout the project. We are very pleased with the results - the garage now looks like a place you would want to lounge in and the bedrooms are modernized, more functional, and have gained a lot of storage.

Jon and his team proved to be reliable, talented, and took great pride in their excellent work. Mclaren Custom Homes delivered everything within scope and calmly handled any scope change requests.

THE CUSTOMER SERVICE
Any time we had questions about why something was done in a certain way during the project, Jon was quick to respond with answers that made sense - he always had a plan. On the rare occasions where something was not done satisfactorily, Jon took immediate ownership and worked with his team and subcontractors to make it right. McLaren Custom Homes stands behind their work and deserves an A+ for customer service.

We always felt that our best interests and best value for our money were taken into account throughout the project. Jon was very helpful with selection and recommendations on lighting, finishings, and other products but he never sought to make a profit at our expense. The company earned its money on the work and in several instances, even picked up products for us without a mark-up or delivery charge. Over the course of the project, Jon, Ross, Chris, and Will treated our house like it was theirs and became part of our extended family.

We are so pleased with McLaren Custom Homes that we have recommended their services to neighbours who have now booked them for phase 1 of a 4,000 sf home renovation. There are another half dozen friends who will also be contacting McLaren Custom Homes for their next renovation work.

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Company Response

We cannot thank you enough for the kind words and we could not be happier that you enjoyed the experience of working with our company as much you did. There is so much to comment on this review about how our company operates, our integrity, our delivery on the end result; but there is one thing that stands more than any of that. We are most proud of the fact that you feel like we were part of the extended family. We give a lot of time and try to be strategic when hiring for our in-house team of employees - as well as our extended sub-trades - because we don't just want people who do the job well. We also try our best to create a culture where homeowners feel at home with the people that are working on their home. We strive to only employ people that have integrity, are friendly, are hardworking, are trustworthy, and above all treat the homes we work on like they are their own homes.
It was really fantastic working with you and really do hope to again in the future.
At the very least we'll stop over in the new year when we're working down the road!

Private User
Private User
1 review Toronto, ON
2/10

Doesn't deliver what he states he can do

At start all was clear and understood until we received the wall unit and it was not what we both agreed about. After 4 months of a round about talk then I knew he really couldn't delivery what he stated he could. Jon too agreed and apologized for the error, but we still had to pay 55% for this mess. Don't be fooled by the niceness and how much he says he can do or has done before. Ask for samples and for him to take you to some of the places he has done. Won't recommend this company.

0 of 1 people found this review helpful.
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Company Response

I do regret our mistake on this project. After being hired to build a beautiful pergola in their backyard that the homeowners were very pleased with, they commissioned us to build a custom built TV unit. Being we are a carpentry based General Contracting firm we sub-contracted out the manufacturing of the unit to achieve high-end factory quality. The day the unit was delivered it meet all agreed upon specifics that both the installers and the husband homeowner that oversaw the installation could tell. However, upon closer inspection, the wife homeowner was able to see that the finish was not as high gloss as was expected. Sure enough when I confronted the manufacturer, they had knowledge that due to the size of the unit they had to cut the high gloss finish from 90% down to 70% in order to achieve a smoother finish and did that without any notification to our company until they were confronted about it. While taking no ownership, their solution was to simply come and tear it out if the homeowners didn’t want it.

Needless to say that was the last project we ever used them on; It also wasn’t an acceptable solution.

We then spent the next few months searching for different companies to come on site and re-finish it in a high gloss finish yet none could guarantee a proper finish. Because I was not willing to put the homeowners through any more inconvenience without a guarantee, we finally admitted defeat.

This was our first large mistake as a company and we take full ownership for it - which is why we compensated the homeowners with thousands of dollars off the original price for the finish being off.

The point for us at our company - under normal circumstances - is about meeting and exceeding customer expectations - regretfully on this one project we weren’t able to do so and have learned a great deal from the experience.
Moving forward we are using a custom manufacturer that has a design center and showroom so all expectations for the project can be confirmed beforehand.

Kiki T.
Kiki T.
1 review Toronto, ON
9/10

Apartment renovation

Full overhaul of kitchen, bathroom, flooring, built ins for clothes and washer dryer. John was incredibly helpful and trustworthy. He stuck close to his timeline. Work was done very well!

1 of 1 people found this review helpful.
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Company Response

We really strive to stick to purposed timelines and I'm glad we could achieve that for you on this project - especially when you have a tenant to move back in. Look forward to working with you in the future!
Thanks again
Jon

sanaz
sanaz
1 review Aurora, ON
10/10

Building a separate entrance to basement

Jon and his team have done a clean job in your house with a reasonable price. Very professional and friendly team.

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Company Response

Glad you and your parents were happy with the work - hope you get that basement rented quickly!
Thanks again

Dan
Dan
1 review Toronto, ON
10/10

Living room pocket doors

Jon and his team expertly installed pocket doors in the living room of our house. It was a tricky job b/c the mechanism is old and unusual. But they worked around these problems and produced a professional product. They also fixed an unrelated problem in our kitchen for a nominal fee. Jon is very easy to work with and communicated with us regularly throughout the process - from choosing the right doors to putting the final touches of paint on the trim. We will definitely be calling on Mclaren Custom Homes for future renovations.

1 of 1 people found this review helpful.
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Company Response

Thanks Dan,
We would be happy to help you with any future renovations - you both were great to work with. I actually really enjoyed figuring out the antique pocket door hardware as I'm always up for a challenge! I'm glad you enjoy the end result.

Jon Mclaren

Natalie
Natalie
1 review Toronto, ON
10/10

General home renovations (lighting, range hood installation deck, wall repair, etc.)

Jon and his team were amazing! Jon was very quick to respond to our request and was extremely patient while explaining all aspects of the project. He helped us work through our decisions and provided excellent advice along the way. The work was top notch and completed on time and on budget. We will definitely be working with Mclaren Custom Homes again!

1 of 1 people found this review helpful.
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Company Response

Thank guys!
I really enjoyed working with you both and I had no issues at all answering your questions. I really enjoy being able to help our clients through the decision making process because generally there is A LOT to make! We always strive to give our home owners exactly what they're after so I'm very pleased to see we were able to that for you both on this project.
Look forward to working with you guys again soon.
Jon

Raj S.
Raj S.
28 reviews Toronto, ON
10/10

Built in bookcases

Jon responded quickly to my request for a quote and the work began in less than a week. Will and Chris did an excellent job, paying attention to detail and responding patiently to my questions. The results exceeded our expectations.

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Company Response

Thank you for the feedback!
We appreciate when our clients notice our attention to detail when it comes to our finish work. We strive to hold ourselves to high standards; so it's very rewarding when it's reflected in the end product and - more importantly - our customers perception of the end product! I'm happy to know the piles of books finally have a proper place in your home now! Haha
Hope to work with you again soon with your flooring project.

Jon

Nate
Nate
5 reviews Toronto, ON
10/10

New porch

Jon and his crew safely removed the existing porch column and replaced it as well as worked with me on the design for a new railing and skirting. Very happy with the work and they kept a clean job site the entire time they were here.

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Company Response

Thanks Nate,

I'm gonna post the slow motion video of Wil and I giving the brick column - the one that was holding the roof and the deck - a slight push and having it easily fall over!! Glad we could take care of the hazard for you and even more pleased with how the Remodel of the deck and railing turned out. Hope to work with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mclaren Custom Homes

McLaren Custom Homes is a one-stop shop when it comes to Home Renovations or Additions. Specializing in general contracting, custom millwork/cabinetry, and high-end trim carpentry. Our skill set is as diverse as it is professional. Don't delay, contact us today for all your renovation needs.
The team at McLaren Custom Homes strive to deliver high-quality, cost-effective projects on schedule by employing and supporting motivated, flexible, and focused teams. We value the importance of our relationships and will continue to remain fair and true in our dealings with all employees, clients, vendors, and partners. Our clients count on our dependability, our drive, and our integrity. We take great pride in our accomplishments and build on them every day.
Based in Toronto, Ontario and servicing the Greater Toronto Area, McLaren Custom Homes provides high quality custom renovations and construction services.

We are able to orchestrate your project from start to finish using our extended crew of trustworthy and professional trades while staying on time and on budget.

We specialize in:
- New Building and Additions
- Full or Partial Renovations
- Finish Carpentry
- Custom Cabinetry and Millwork
- Decks and Fences
- Framing Carpentry
- Drywall
- Staircases

CATEGORIES
Kitchen Planning & Renovation
WEBSITE
http://www.mclarencustomhomes.com/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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