Mclaren Custom Homes

Formerly MMR Building LTD
Design/Project Management
Schomberg ON L0G
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Reviews for Mclaren Custom Homes

Average customer rating:
9.7 10 (28 reviews)

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Gordon in Mississauga
Gordon in Mississauga
1 review Mississauga, ON
10/10

Upper level House renovation 4 bedrooms 3 bathrooms

We contracted Mclaren Custom Homes October 2019 to renovate our upper level 4 bedroom Mississauga home and we are extremely pleased and proud of the results. Over a 4-month timeline Jon of Mclaren Custom Homes and Ross transformed our upper level from dingy, outdated and unappealing to bright, modern, relaxing and pleasing to the eye. The renovation included gutting to the studs, insulating and re-drywalling the master bathroom, and expanding a 2-piece bathroom to include a shower. The main upstairs bathroom was renovated by Mclaren Custom Homes 2 years previously according to the same standards. The popcorn ceilings were removed, the door frames and baseboards were replaced. Pot lights were installed in the master bedroom, and all bathrooms; the master closets were expanded, and new light fixtures were installed in the bathrooms, bedrooms and hallway. In addition, the main staircase was capped, railing replaced, and hardwood flooring was installed. Extra insulation and baffles were added to the attic space.
All of Jon’s trades people: carpentry (Ross), licensed electricians, plumbers, plasterers, tilers, painters, shower glass installers, hardwood floor and stair installers were skilled, knowledgeable, and professional and demonstrated years of experience and pride in their work. The electrical work was inspected by ESA. Jon’s choice of trades people is evident in the final product.
Ross designed and built the master closet and linen closets as well as doing the framing, drywalling, door frames, baseboards and spray insulation.
Work was done to code and scheduled and completed according to the contracted timeline with only minor variations. Jon is easy to work with, is trustworthy, competently experienced in home renovations/building, and explained each stage thoroughly to us. Our questions were answered, and any concerns were resolved satisfactorily. Our upper level of our home after the renovation is now comfortable and a pleasure to be in and adds value to our home. We can confidently recommend Mclaren Custom Homes and his trades people to deliver a home renovation to be proud of. The final product of the renovation demonstrates that doing things correctly is the best policy. In the years to come we hope to contract with Jon again to renovate the main level of our home.

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Company Response

Yes! We are looking forward to round three when we get to come back for the main floor!
I'm very happy about the transformation we made in your upstairs space. Not only did we update all of the items that were in dire need of it (such as the flooring, tiles, trim and paint); but we also were able to really utilize your storage space in a much more efficient, streamline way with the custom closets we did.
I'm so happy to hear you had a good experience with us and also our trades. We really pride ourselves in working with only the most skilled trades but - more importantly - the best people to have in your home. All of the trades we work with are easy to work with, polite, professional, and hoenstly care about delivering the best product possible. Im REALLY glad to hear that experience translated to you both as the client.
It was honestly a pleasure working with you both as clients and Ross and I would be more than happy to work with you again in the future!

David
David
3 reviews Mississauga, ON
10/10

Fence

We needed our fence replaced. John came out quickly to provide us with a quote and scope of work with a timeline. He kept us updated throughout the completion of the project.
We will definitely hire him again and have already recommended him to others.
David C.

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Company Response

Hey David - it was a pleasure working with you on replacing your fence. Seeing how it was almost falling over I'm glad you didn't have to wait another minute to get it replaced!! I would be happy to work with you in the spring for the second phase of the project and look forward to working with you again. Thanks again!

Jon

Wes in Toronto
Wes in Toronto
1 review Toronto, ON
10/10

Full Renovation with Second Floor edition

Jon and his team worked diligently on our beautiful home, for almost an entire calendar year, through the winter, spring and summer. Aside from the finished product and the execution of our dream home, we would hire Jon again because he has EMPATHY, and provides the necessary customer service that is needed when going through a massive renovation, on top of a special work ethic. Highly recommend.

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Company Response

Thank you so much for the feedback and for allowing us to work with you to build your dream home! We were very excited about this project from the start and were even more pleased with the end result. Even though you used our architect for the floor plan layout, both you and your wife had really good vision for the interior and exterior finishes. Your wife now has her beautiful and functional kitchen with its modern look, mixed with wooden beam accents, and LOTS of natural light from all the BIG windows. Working with you we took the backyard and garage - that was in desperate need - and added a new parking space, carport/shed, deck and fence; now a whole new living space for you and the kids to enjoy. It was a very fun project for us to build and we're glad you guys have settled in to enjoy your new space.

ms
ms
1 review Toronto, ON
10/10

Complete home renovation, down to the studs.

Complete interior demolition, including concrete basement floor. New concrete floor and dimplex waterproofing in basement, and new hardwood floors and structural walls throughout the house. All new HVAC, electrical, plumbing, gas lines, and insulation. Construction of two new kitchens (one in basement), 3.5 baths, and new staircase to basement. New roof, hardie board siding, cedar shingles, and new front porch. Essentially an entire new house, other than the exterior brick walls and a refinished wooden staircase up to the second floor.

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Company Response

Thank you for the reveiw! It was honestly a pleasure working with you on this project. Being able to tear everything out and start from scratch gave us the ability to completely transform the house and I think the end result was well worth it. Hopefully we can work together on your next remodel.
Thanks Again,
Jon

sallan
sallan
1 review , AB
10/10

Building a cover for a backyard patio area.

We had a pergola over this area of the patio. To give us more flexibility with it's use, rain, evenings, shoulder seasons, we felt a fixed roof would be the solution. Jon and his team took down the existing pergola, and re-used a considerable amount of the lumber to build the trusses for the new roof, saving money and trees. Also included was lighting and a centre fan. The end product is a great improvement. Jon and his team were great to work with, setting expectations of when and what be done, and meeting those expectations - time and budget.

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Company Response

Thank you for the reveiw Scott. Being that this is our third project working together, we are always very happy to continue working with the same client as they make improvements to their home. I think changing the open pergola to the covered roof was a great way to further utilize the outdoor space you had and I love the way the cedar v-joint cladding came out on the underside of the roof. Very glad to hear your pleased about the end result and look forward to our next project together. Thanks, Jon.

dcolonello
dcolonello
2 reviews Toronto, ON
10/10

Kitchen renovation

The kitchen design was perfect for the space and the execution is amazing.
Cabinetry, painting, windows, new island, beautiful quartz countertops, maple floors throughout the main floor, rad covers... Detail work is impeccable. Trustworthy team. I would recommend Jonathan and his team in a heartbeat.

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Company Response

Thanks so much for the positive review! I remember taking the first meeting in the impossibly small 8 by 10 kitchen thinking to myself how do you guys manage in the space? By removing the partition wall that separated that kitchen area from the dining room area we were able to achieve a much larger, more practical layout for the kitchen. As well, the first floor now feels larger and more spacious due to the open-concept. I'm very happy you appreciate our attention to detail and hope you have lots of fun cooking in your new kitchen. Thanks again from Ross and Jon

lcunningham39
lcunningham39
2 reviews Whitchurch Stouffville, ON
10/10

Kitchen Rennovation

Jon from McLaren Custom Homes was a pleasure to work with. Jon and his team completed a large Kitchen Renovation in my home and from start to finish were professional, friendly and efficient. We had a bad experience with contractors in the past, so were hesitant to do another big renovation but Jon assured me this one would go much smoother and he was true to his word. He was always available to answer questions and consistently provided updates throughout the renovation on status of work. We are very happy with our new Kitchen and I would definitely recommend McLaren Custom Homes.

0 of 1 people found this review helpful.
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Company Response

I'm so glad we were able to change your mind about renovations in general - there a few poor companies out there that ruin it for everyone. I can't tell you how many times I've heard stories of the awful experiences people have had with contractors. While we are always striving to deliver the highest quality product we also want to deliver a great experience as well. When getting someone to work in and on your home for weeks on end, it is SO important to find people you can trust and also enjoy working with. We aim to only employ professional, friendly, honest, and hard working trades every step of the way in the construction process. This makes for the best overall experience as well as the best end result. It was a pleasure working with you and I do hope to hear from you for any future renovations you feel like taking on!
Thanks again
Jon

RL
RL
3 reviews Richmond Hill, ON
10/10

Basement Renovations. Ikea Kitchen Cabinet assembly and installation; installation of all doors and trim including finishing oak trim around newly installed stairs. Some bathroom renovation items.

I hired MMR on 2 separate occasions. The first time they were hired to assemble and install IKEA Cabinets in a Basement Kitchen. This required some building out of a knee wall to accommodate a plumbing and a deeper countertop. They also installed approx. 10 doors and all trim i.e. door casings and baseboards. The second project was contributing to a Basement Steam Room. They installed the exhaust to the outside, installed green and concrete board, augmented existing framing in preparation of tiling and installed required insulation on exterior wall. I found Jon and his crew to be professional and respectful. They are organized and come prepared to complete the job at hand. They also do a great job of cleaning up after themselves. I look forward to bringing them back in to complete the trim refresh project for the rest of the house later this year.

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Company Response

It was such a great call to get when you contacted me for your bathroom. There’s nothing that indicates to me a job well done more than when a client continues to want to work with us time and time again. It’s a testimony to the positive experience that we strive to deliver. The name and the team may look a little different than it did the first time around, but I’m so happy we were still able to deliver the same level of satisfaction. Very much looking forward to working with you for the third time around!

Rob B.
Rob B.
4 reviews Mississauga, ON
10/10

Bedrooms and Garage Reno - Excellent Work

THE COMPANY
From first contact to project completion, it was a pleasure doing business with this McLaren Custom Homes.

When we first met Jon, we knew that he was going to be the right person for the job and that we would get along great. Within a week, Jon provided a clear and well-thought out estimate along with a detailed, realistic schedule.

We had a handful of companies quote on our job and although Jon was not the lowest bid, he was certainly not the most expensive one either. Nevertheless, Mclaren Custom Homes was the clear winner due to the great communications and customer service Jon demonstrated in taking the time to understand our detailed project requirements, carefully go through our follow-up questions, and demonstrate flexibility on the pricing by agreeing to do part of the job as fixed price and some as time and materials.

As skilled as Jon is at carpentry, he is an even better project manager and communicator. Throughout the project, which spanned 5+ months, I was regularly in touch with Jon and always felt that I knew the current status and plans for the near future and had confidence that Jon's team could successfully resolve all day-to-day issues that are encountered during any renovation.

Jon only hires people he can trust to be as meticulous and skilled as he is himself, resulting in a strong team, able to work well together and problem-solve as necessary. The work that Jon subcontracted (insulation, taping, and electrical) was also completed on time with high quality results.

THE WORK
We hired Mclaren Custom Homes to renovate 3 bedrooms and the garage, and to fix up shoddy/incomplete work from a contractor who had renovated the main floor and basement a couple years ago.

The bedroom work involved opening up the current closets side-to-side and at the top to prepare for built-in cabinets. In addition, the existing flooring was removed and sub-floor replaced. Walls were skim-coated and new base-board and trim were installed. A heating duct was eliminated in the master bedroom and all bedroom light fixtures were replaced.

In the garage, the ceiling was removed and insulated using spray foam. There was very little lighting in the garage so 4 more LED fixtures were added and existing messy wiring runs were cleaned up and hidden in the ceiling as much as possible. The ceiling and back wall of the garage were framed and drywalled.

Remedying the previous renovation deficiencies involved replacing all bedroom handle sets, fixing the basement bathroom pocket door trim, and replacing a warped cold room door with a custom weather-stripped steel door.

During the project, we extended the scope to include building a couple platforms to better level the floor, installing several NewAge Pro Series 3 cabinets, and about 25' of Pro-slat walls. We also added on the installation of live edge rail doors for the master bedroom closet.

Jon's team showed up on time, worked full days, and kept on schedule throughout the project. We are very pleased with the results - the garage now looks like a place you would want to lounge in and the bedrooms are modernized, more functional, and have gained a lot of storage.

Jon and his team proved to be reliable, talented, and took great pride in their excellent work. Mclaren Custom Homes delivered everything within scope and calmly handled any scope change requests.

THE CUSTOMER SERVICE
Any time we had questions about why something was done in a certain way during the project, Jon was quick to respond with answers that made sense - he always had a plan. On the rare occasions where something was not done satisfactorily, Jon took immediate ownership and worked with his team and subcontractors to make it right. McLaren Custom Homes stands behind their work and deserves an A+ for customer service.

We always felt that our best interests and best value for our money were taken into account throughout the project. Jon was very helpful with selection and recommendations on lighting, finishings, and other products but he never sought to make a profit at our expense. The company earned its money on the work and in several instances, even picked up products for us without a mark-up or delivery charge. Over the course of the project, Jon, Ross, Chris, and Will treated our house like it was theirs and became part of our extended family.

We are so pleased with McLaren Custom Homes that we have recommended their services to neighbours who have now booked them for phase 1 of a 4,000 sf home renovation. There are another half dozen friends who will also be contacting McLaren Custom Homes for their next renovation work.

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Company Response

We cannot thank you enough for the kind words and we could not be happier that you enjoyed the experience of working with our company as much you did. There is so much to comment on this review about how our company operates, our integrity, our delivery on the end result; but there is one thing that stands more than any of that. We are most proud of the fact that you feel like we were part of the extended family. We give a lot of time and try to be strategic when hiring for our in-house team of employees - as well as our extended sub-trades - because we don't just want people who do the job well. We also try our best to create a culture where homeowners feel at home with the people that are working on their home. We strive to only employ people that have integrity, are friendly, are hardworking, are trustworthy, and above all treat the homes we work on like they are their own homes.
It was really fantastic working with you and really do hope to again in the future.
At the very least we'll stop over in the new year when we're working down the road!

Private User
Private User
Private User reviews Toronto, ON
2/10

Doesn't deliver what he states he can do

At start all was clear and understood until we received the wall unit and it was not what we both agreed about. After 4 months of a round about talk then I knew he really couldn't delivery what he stated he could. Jon too agreed and apologized for the error, but we still had to pay 55% for this mess. Don't be fooled by the niceness and how much he says he can do or has done before. Ask for samples and for him to take you to some of the places he has done. Won't recommend this company.

0 of 1 people found this review helpful.
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Company Response

I do regret our mistake on this project. After being hired to build a beautiful pergola in their backyard that the homeowners were very pleased with, they commissioned us to build a custom built TV unit. Being we are a carpentry based General Contracting firm we sub-contracted out the manufacturing of the unit to achieve high-end factory quality. The day the unit was delivered it meet all agreed upon specifics that both the installers and the husband homeowner that oversaw the installation could tell. However, upon closer inspection, the wife homeowner was able to see that the finish was not as high gloss as was expected. Sure enough when I confronted the manufacturer, they had knowledge that due to the size of the unit they had to cut the high gloss finish from 90% down to 70% in order to achieve a smoother finish and did that without any notification to our company until they were confronted about it. While taking no ownership, their solution was to simply come and tear it out if the homeowners didn’t want it.

Needless to say that was the last project we ever used them on; It also wasn’t an acceptable solution.

We then spent the next few months searching for different companies to come on site and re-finish it in a high gloss finish yet none could guarantee a proper finish. Because I was not willing to put the homeowners through any more inconvenience without a guarantee, we finally admitted defeat.

This was our first large mistake as a company and we take full ownership for it - which is why we compensated the homeowners with thousands of dollars off the original price for the finish being off.

The point for us at our company - under normal circumstances - is about meeting and exceeding customer expectations - regretfully on this one project we weren’t able to do so and have learned a great deal from the experience.
Moving forward we are using a custom manufacturer that has a design center and showroom so all expectations for the project can be confirmed beforehand.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mclaren Custom Homes

The home is - for most of us - the single most important investment and asset that we will own in our lifetimes. Period.
It's where we live, where we raise our families, and it's where we build our wealth. At McLaren Custom Homes we understand this. Your home and - more importantly - your plans for it, are important to us. But let's face it, re-models can be overwhelming!! Its hard to know where to start, who to talk to, who to trust! Let us help make things EASY for you. McLaren Custom Homes main goal is to make the whole renovation process an enjoyable experience. We treat your home and project as if it were our own, because if it was our home we would want the best.

Our diverse team specializes in the following:
- Project Design
- Building Permit Application Packages
- New Building and Additions
- Full or Partial Renovations
- Kitchen Re-models
- Exterior Spaces
- General contracting

All of us at McLaren Custom Homes strive to deliver high-quality, cost-effective projects on schedule by employing and supporting motivated, flexible, and focused teams. We are able to orchestrate your project from start to finish using our extended crew of trustworthy and professional trades while staying on time and on budget. We value the importance of our relationships and will continue to remain fair and true in our dealings with all employees, clients, vendors, and partners. Our clients count on our dependability, our drive, and our integrity we take so much pride in our projects end results.

We cannot wait to hear from you! Please give us a call to see if McLaren Custom Homes would be good fit for your next renovation project.

CATEGORIES
Design/Project Management and Builders
SERVICES
- Project Design - Building Permit Application Packages - New Building and Additions - Full or Partial Renovations - Kitchen Re-models - Exterior Spaces - General contracting - Framing Carpentry - Finish Carpentry - Custom Cabinetry - Decks and Fences - Drywall - Staircases
SPECIALITIES
Design; General Contracting
WEBSITE
http://www.mclarencustomhomes.com/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
E-Transfer; Cash; Cheques
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, please ask for details.
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