Jon from McLaren Custom Homes was a pleasure to work with. Jon and his team completed a large Kitchen Renovation in my home and from start to finish were professional, friendly and efficient. We had a bad experience with contractors in the past, so were hesitant to do another big renovation but Jon assured me this one would go much smoother and he was true to his word. He was always available to answer questions and consistently provided updates throughout the renovation on status of work. We are very happy with our new Kitchen and I would definitely recommend McLaren Custom Homes.

I hired MMR on 2 separate occasions. The first time they were hired to assemble and install IKEA Cabinets in a Basement Kitchen. This required some building out of a knee wall to accommodate a plumbing and a deeper countertop. They also installed approx. 10 doors and all trim i.e. door casings and baseboards. The second project was contributing to a Basement Steam Room. They installed the exhaust to the outside, installed green and concrete board, augmented existing framing in preparation of tiling and installed required insulation on exterior wall. I found Jon and his crew to be professional and respectful. They are organized and come prepared to complete the job at hand. They also do a great job of cleaning up after themselves. I look forward to bringing them back in to complete the trim refresh project for the rest of the house later this year.

THE COMPANY
From first contact to project completion, it was a pleasure doing business with this McLaren Custom Homes.

When we first met Jon, we knew that he was going to be the right person for the job and that we would get along great. Within a week, Jon provided a clear and well-thought out estimate along with a detailed, realistic schedule.

We had a handful of companies quote on our job and although Jon was not the lowest bid, he was certainly not the most expensive one either. Nevertheless, Mclaren Custom Homes was the clear winner due to the great communications and customer service Jon demonstrated in taking the time to understand our detailed project requirements, carefully go through our follow-up questions, and demonstrate flexibility on the pricing by agreeing to do part of the job as fixed price and some as time and materials.

As skilled as Jon is at carpentry, he is an even better project manager and communicator. Throughout the project, which spanned 5+ months, I was regularly in touch with Jon and always felt that I knew the current status and plans for the near future and had confidence that Jon's team could successfully resolve all day-to-day issues that are encountered during any renovation.

Jon only hires people he can trust to be as meticulous and skilled as he is himself, resulting in a strong team, able to work well together and problem-solve as necessary. The work that Jon subcontracted (insulation, taping, and electrical) was also completed on time with high quality results.

THE WORK
We hired Mclaren Custom Homes to renovate 3 bedrooms and the garage, and to fix up shoddy/incomplete work from a contractor who had renovated the main floor and basement a couple years ago.

The bedroom work involved opening up the current closets side-to-side and at the top to prepare for built-in cabinets. In addition, the existing flooring was removed and sub-floor replaced. Walls were skim-coated and new base-board and trim were installed. A heating duct was eliminated in the master bedroom and all bedroom light fixtures were replaced.

In the garage, the ceiling was removed and insulated using spray foam. There was very little lighting in the garage so 4 more LED fixtures were added and existing messy wiring runs were cleaned up and hidden in the ceiling as much as possible. The ceiling and back wall of the garage were framed and drywalled.

Remedying the previous renovation deficiencies involved replacing all bedroom handle sets, fixing the basement bathroom pocket door trim, and replacing a warped cold room door with a custom weather-stripped steel door.

During the project, we extended the scope to include building a couple platforms to better level the floor, installing several NewAge Pro Series 3 cabinets, and about 25' of Pro-slat walls. We also added on the installation of live edge rail doors for the master bedroom closet.

Jon's team showed up on time, worked full days, and kept on schedule throughout the project. We are very pleased with the results - the garage now looks like a place you would want to lounge in and the bedrooms are modernized, more functional, and have gained a lot of storage.

Jon and his team proved to be reliable, talented, and took great pride in their excellent work. Mclaren Custom Homes delivered everything within scope and calmly handled any scope change requests.

THE CUSTOMER SERVICE
Any time we had questions about why something was done in a certain way during the project, Jon was quick to respond with answers that made sense - he always had a plan. On the rare occasions where something was not done satisfactorily, Jon took immediate ownership and worked with his team and subcontractors to make it right. McLaren Custom Homes stands behind their work and deserves an A+ for customer service.

We always felt that our best interests and best value for our money were taken into account throughout the project. Jon was very helpful with selection and recommendations on lighting, finishings, and other products but he never sought to make a profit at our expense. The company earned its money on the work and in several instances, even picked up products for us without a mark-up or delivery charge. Over the course of the project, Jon, Ross, Chris, and Will treated our house like it was theirs and became part of our extended family.

We are so pleased with McLaren Custom Homes that we have recommended their services to neighbours who have now booked them for phase 1 of a 4,000 sf home renovation. There are another half dozen friends who will also be contacting McLaren Custom Homes for their next renovation work.

At start all was clear and understood until we received the wall unit and it was not what we both agreed about. After 4 months of a round about talk then I knew he really couldn't delivery what he stated he could. Jon too agreed and apologized for the error, but we still had to pay 55% for this mess. Don't be fooled by the niceness and how much he says he can do or has done before. Ask for samples and for him to take you to some of the places he has done. Won't recommend this company.

Full overhaul of kitchen, bathroom, flooring, built ins for clothes and washer dryer. John was incredibly helpful and trustworthy. He stuck close to his timeline. Work was done very well!

Jon and his team have done a clean job in your house with a reasonable price. Very professional and friendly team.

Jon and his team expertly installed pocket doors in the living room of our house. It was a tricky job b/c the mechanism is old and unusual. But they worked around these problems and produced a professional product. They also fixed an unrelated problem in our kitchen for a nominal fee. Jon is very easy to work with and communicated with us regularly throughout the process - from choosing the right doors to putting the final touches of paint on the trim. We will definitely be calling on Mclaren Custom Homes for future renovations.

Jon and his team were amazing! Jon was very quick to respond to our request and was extremely patient while explaining all aspects of the project. He helped us work through our decisions and provided excellent advice along the way. The work was top notch and completed on time and on budget. We will definitely be working with Mclaren Custom Homes again!

Jon responded quickly to my request for a quote and the work began in less than a week. Will and Chris did an excellent job, paying attention to detail and responding patiently to my questions. The results exceeded our expectations.

Jon and his crew safely removed the existing porch column and replaced it as well as worked with me on the design for a new railing and skirting. Very happy with the work and they kept a clean job site the entire time they were here.