I ordered a bin to be delivered at 10am. At 10:30 I was told it was being dumped and would arrive in an hour. At 12:30pm I called and told them that if it didn't arrive by 1:30 I would cancel. At 2pm I called and cancelled. I explained I was leaving the property for the day so had no use for it any longer. Each conversation was with the same woman.
30 minutes later she called me back while I was driving home. She offered the bin at a lower price for tomorrow. I again explained I no longer need it as I am not at the property until the following week.
They charged my credit card, anyway. When I just called to have it reversed I was told to call them again tomorrow (!) because it is after hours. (!)
- Approximate cost of services: