Someone on our street wanted to rush and get their fence done quickly to accommodate a pool installation two years ago which wasn’t in line with everyone else’s timeline for fencing, including us.
We were not happy with this contractor from the day we began speaking.
Everyone had agreed to different dates, Dan (owner) joined up with 2 neighbors in between everyone and as soon as he had clearance from both he began working. He was not authorized to start our side of the fence!! We kept trying to contact them to clarify our timelines, no answer.
Dan started positioning neighbors against one another on our street causing unnecessary friction.
Then, one day we come home and posts are dug up – the fence work has begun.
A few days later, a stranger comes to my door (who I learn is the owner Dan’s wife) and demands payment. She carried on unprofessionally and didn’t even identify herself. We get into an argument.
Our experience with Security Fence was very poor. Pressured into working with them and then terrible customer service. They took unauthorized pictures of our property and spoke rudely to us.
The work is inspected and done poorly. Spaces and gaps between the fence, post height done incorrectly, gate posts are not aligned with the fence. Dan was provided with specifications for the fence and he didn’t follow any of them.
They refuse to fix the fence, are adamant about payment and ignore our requests to fix the work. Haven’t seen them since to rectify the open issues, we learn other neighbors on our street have the same problem.
They were quick to do a sloppy job and when we slowed the brakes on paying until they made things right - they became hostile.