Think Protection

Alarm Systems
Markham ON L3R 9Y5
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Think Protection
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88%

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Reviews by rating (past 12 months)
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Reviews for Think Protection

Average customer rating:
8.8 10 (184 reviews)

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Matt Bradbury in Georgetown
Matt Bradbury in Georgetown
1 review Halton Hills, ON
10/10

Always refer to them...

TP has been nothing but consistent so far. I am incredibly impressed with their speed to answer questions.

Setting up was very easy and understandable from the technician. Great value. I recommend to all my friends/family. Thank you

Matt Bradbury

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Private User
Private User
Private User reviews Brampton, ON
10/10

Easy to step up and a great technician helping out to step up the system! Great experience! The technician is polite and very helpful and it takes a very short time to step up the system.

Easy to step up and a great technician helping out to step up the system! Great experience! The technician is polite and very helpful and it takes a very short time to step up the system.

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Sam in Markham
Sam in Markham
1 review Markham, ON
10/10

Excellent product

We’re very happy with this security system. The products were easy to install and the customer service is wonderful. We would definitely recommend these products to our family and friends

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Company Response

Thanks for the great feedback

mtlcycles
mtlcycles
1 review Delson, ON
10/10

Office alarm

Installation was wasy and price affordable, service for installation was super fast and easy. Thank you very much

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Company Response

We appreciate the great review

tomoro48
tomoro48
1 review Surrey, BC
10/10

installation of security equipment.

Alex, the tech from Think Protection, guided me through the installation of the security equipment and did work at his end to connect the equipment to the internet. He was very thorough and very clear in explaining the process, and in his instructions. He was also very patient with me and answered all my questions. It was a flawless installation thanks to Alex!!

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Company Response

We appreciate the great feedback

Jim in Toronto
Jim in Toronto
1 review Markham, ON
2/10

Absolutely Terrible Don't Get Roped In

Absolutely Terrible Don't Get Roped In !!!!! Alarm system works just fine but less than 5 months in and they jacked my monthly price up by 15%. They say no contracts and the power is with the customer not true! I paid $500 plus for the hardware upfront just to take advantage of the lower monthly cost yet less than half a year in and already a price increase of 15% on my monthly bill. When I called they told me it was an economic increase and basically its a pay up or cancel your account situation. Remember if you cancel your account all the hardware you paid for upfront is garbage and your home alarm stops working so they've got you. Don't get fooled by these guys only to end up disappointed and paying more every month.

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Company Response

Our monitoring rate was the first time we increased monthly rates in the 4 years we have been in business. And even with the increase it's still incredibly low compared to other systems. We are sorry to hear you're unhappy. Feel free to contact us and we will try to satisfy your concerns.

Nermine in Markham
Nermine in Markham
1 review Markham, ON
0/10

Worst Security System Ever

The devices doesn’t work properly. I had to change the motion sensor and still not working properly. Sometimes it senses the motions sometimes it doesn’t, what sort of security is this. When I returned the faulty device I paid for shipment however it is not written in the policy. Since is it a faulty device they have to pay for the shipment.
The remote is a piece of toy, sometime it doesn’t respond to keystrokes.

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Rebecca
Rebecca
1 review North Vancouver, BC
10/10

Home security service

It was an easy install and the lady providing support in that regard was helpful as well as patient. It took about 45 minutes in total

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Armen
Armen
1 review Montreal,
10/10

Alarm system

The rep. Was very patient, walking me thru all the instructions on how to set everything up.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Think Protection

Every Think Protection alarm system comes with the most advanced equipment and software. Our cutting edge technology will always have the most current system upgrade pushed directly to it, so it’ll always provide the best protection. With ThinkHome full home automation capabilities, ThinkLink cellular backup and Thinkcam Video Surveillance, there’s no better home alarm system than Think Protection.

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Alarm Systems
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BRANDS
Think Protection, ring.com, Z-Wave
SPECIALITIES
5-Diamond Central Station Monitoring, Excellent Customer Service
WEBSITE
https://www.thinkprotection.com/
YEAR ESTABLISHED
2015
RETURN POLICY
30 Days
MEMBERSHIPS
Better Business Bureau 5-Diamond Central Station Monitoring Certified UL Certified Products
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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