Harmony Basements

Basement Renovation
Vaughan ON L4L 8V1
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Reviews for Harmony Basements

Average customer rating:
9.5 10 (69 reviews)

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Private User
Private User
Private User reviews Pickering, ON
10/10

Basement Reno

Our basement was unfinished for 20+ years so the team had to basically start from scratch. Its now unrecognizable, we cant even imagine how it used to be! Its modern, cozy and looks great. Everyone that comes into the space loves it. Everyone at Harmony is kind and helpful and keeps you involved throughout the process. Would definitely have them do another project in the future :)

Approximate cost of services:
$65,000.00
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Company Response

Thanks for sharing your experience with Harmony Basements. We appreciate having you as a customer and look forward to serving you again.

nimotalaisaka
nimotalaisaka
0 reviews Caledonia, ON
10/10

Basement Completion

This was the best company ever. Very smooth and zero stress. They gave us an estimation completion time of 6weeks and it got done in 4weeks. We are very satisfied with our experience. The project manager kept in touch from start to finish. Great communication skills. All the people working also amazing and friendly. I will recommend them for sure

Approximate cost of services:
$60,000.00
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Company Response

Hi Nimo, it was a great pleasure working with you, thanks for recommending us and for taking the time to share with others your great experience with Harmony Basements!

Kirk in Toronto
Kirk in Toronto
1 review Brampton, ON
2/10

Basement Renovation

We recently had our basement renovated with your company at a cost of about $80,000.

There are a few things that we did not like, appreciate and was very insulted with during this renovation, mainly by the person that we signed with.
- there was no option to pay any part of this renovation by Credit card, especially the down payment.
- The payment schedule was not very realistic because it was too much upfront before completion of job. We should have made contract to state half up front and balance paid on completion of job.
- The bathroom shower is too small and if we had the opportunity to see the size of the doors up front, we would have chosen differently.
- We should have had the bin that was supplied, to be parked in the road to avoid tickets on the homeowner vehicles parked on the road
- We discussed that the egress window would be done after the final electrical quote, but they went ahead and said we would be charged for the window anyway since it was in the contract. Seems very unfair
- During construction We had a concern about the breaker going off and it took four days before they came to check. All you had to say was he was the best electrician you had.
- We feel that the additional outdoor light and plug that the electrician and your company charged ($500) was way overpriced. When I checked around, it should have only cost half of that.
- When we asked the framer to place an extra piece of wood between the aluminum studs to hold brackets for television, you wanted to charge extra. We ended up getting a board and a few screws to do it ourselves.
- The appliances that were disconnected by your company should have been (at least) reconnected by your company, like the washer/dryer.
- After you found a cheaper vendor for us to do our side door, you insisted that we pay extra to patch up the drywall around the door AND build a new step. You would not allow your workman to do the drywall patch up only since we wanted to save money and build the step ourselves. Because of that we had to find someone to do the drywall patch up.
- You drilled into us that it was in contract every time we tried to reason with you to no avail.
- The customer service was better with most of your workmen than you
- Even after changing our work duties to accommodate your work schedule, the completion date was still late.
- When one of our cheque payments were late, you threatened to stop work and delay the job.
- We have paid you all owed to your company as instructed but feel that more could have been done to make us feel like we were not being taken advantage of.
- One other thing, we feel that extra materials were ordered and charged to us, BUT a lot of materials were taken back (as per contract) but we should have received a credit for those materials returned.

All the other work was done satisfactorily and we are happy with working with the different workmen, namely Roy and Eduardo, but as for recommending your company, it will be hard.

Thank you,
Del Pino

Approximate cost of services:
$80,000.00
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Company Response

Hi Mr. Del Pino, It's Diego replying to you directly.

When we first met at our showroom and decor studio, I personally explained all the details of our comprehensive scope of work, floor plan and agreement. Nothing was hidden or misled. No high pressure tactics for signing. The payment schedule was always clear and you agreed to pay on time.

We served you with great pleasure, like we always do with all customers. It is very unfortunate we couldn't have a great experience working together on this project.

The 1st payment was due when we started demolition on Aug 17 but got paid on Aug 21, 5 days later. Then all weekly payments were always late. About 10 day before completion, the 4th out of 5 payments, was due, we advised that if we didn't receive it on time, the project was going be on hold until we receive it and were able to reschedule our trades, you mentioned that the personal cheques were ordered but didn't arrive and that we had to wait, and if had to stop the project you were fine with it. We asked if you could get another bank draft or certified cheque like before, but you said you didn't have time and didn't want to pay the fee at the bank. Did we stopstopped the project? No, we did not, we continued without payment again, we built from 10 to 15 projects at the same time and we know that if we stop, who knows when we can go back. Then this review wasn't going to be a 2-Stars but 1*

The project was completed within the 4-6 weeks allowance that we have for all projects. On time!

We have many honest 10-Star reviews here in HomeStars from very satisfied customers, anyone reading this comments from Mr. Del Pino will understand that we couldn't please him because we didn't do things for free, we order always extra materials so trades don't run out in the middle of the job, the agreement indicates that all leftover materials belong to Harmony Basements. It's also noted that we don't install appliances or electronics.

We're very compassionate, fair and honest Mr. Del Pino, you forgot to mention that we helped you correct a structural issues we found in the basement support beam after demolition was completed, at no additional cost. You shared with us that you'd extended to the limits with this quality basement renovation and couldn't afford to buy anything else; so why not help a value customer! Unfortunately we couldn't absorb a few other things. We couldn't cancell the new egress window you had in our agreement for 2 reasons: 1. liability purposes, because it was for a bedroom so it's a requirement.. and 2. We custom ordered it right after you signed the agreement.

As per the cheaper vendor for the entrance, you dealt directly with him, we don't do illegal separate entrances without engineering drawings and permits. you paid him directly and knew that the interior of the opening and staircase needed to be fixed. Our trades had a work order based on the agreement, anything above that was extra.

We hope you enjoy this new basement for many years to come, and if you ever need anything related to the project, such as a warranty service call, please do not hesitate to contact our support line, a technician will be with you promptly.

Thank you for your business!

Diego Botia

Private User
Private User
Private User reviews Vaughan, ON
10/10

Wonderful renovation team

Diego, Roy, and their team did an amazing job, from start to finish! Diego was very professional and prompt in coming by and providing a detailed quote. Their prices were comparable but Diego went the extra mile eith providing a thoughtful quote with everything that we would need. Our project manager Roy was fantastic, always coming by to oversee the contractors and making sure that the quality of work was there. Could not be happier with the finished project and worth every penny! They were also perfectly on schedule, if not done early, which is unheard of for contractors!! Would 100% recommend!

Approximate cost of services:
$90,000.00
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Company Response

Thanks for the feedback, we appreciate your business.

Harmony Basements Corp.
www.HarmonyBasements.ca
905-669-9039

tim in Toronto
tim in Toronto
12 reviews Toronto, ON
10/10

Best Basement Design & Build Firm in the GTA

You won't find a better design and build firm to build your basement than Harmony.

I had specific requirements for mold-free materials and insulation. Virtually every other contractor I discussed the project with was not interested in the labour intensive nature of providing a continuous insulation solution other than Harmony.

From the initial design consultation with Diego all the way through to the implementation and build, the service was top-notch.

This company builds thing the right way. At all stages, the necessary permits were pulled. Navigating the permit process with the City of Toronto was especially challenging, but Harmony worked diligently.

Special thanks to Diego, Roy and the rest of the Harmony team.

Diego in particular is a talented architect and designer and made many wonderful suggestions.

Roy was fantastic at shepherding the build from beginning to end.

The end result is superb. A basement by Harmony will truly increase the value of your home.

Thanks Harmony!

Approximate cost of services:
$65,000.00
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Company Response

Thank you for your kind words Tim! We're glad you're happy with our turnkey basement solutions. We strive to provide the best possible experience from design to completion for all of our clients. We'll see you in the next project, we're launching our new Harmony websites: www.HarmonyKitchens.ca and www.HarmonyBathrooms.ca - Our customers asked for it for their homes, after hundreds of successful kitchens and bathrooms in basements.

Diego Botia
Harmony Basements Corp.
www.HarmonyBasements.ca
905-669-9039
Dream Decor Studio:
156 Chrislea Rd Unit 4
Woodbridge On L4L8V1

Kenneth in Markham
Kenneth in Markham
1 review Markham, ON
10/10

Flawless Execution of Basement Reno

Harmony Basements exceeded our expectations with our recent basement renovation. The project was complex and involved removing a structural wall and replacing it with a 17-foot long steel beam, new steel posts, and new footings. They demonstrated a profound understanding of the intricacies involved in such a task, and their execution was remarkable.

The entire crew exhibited a genuine passion for their craft and took pride in delivering top-notch quality. Their ability to blend their technical expertise with a warm and approachable attitude is a testament to their dedication to customer satisfaction. They obtained the necessary permits, and ensured all aspects of the renovation were done in full compliance with the Ontario Building Code. This gave us peace of mind throughout the process.

We recommend Harmony Basements to anyone seeking top-tier basement renovation work. Their ability to tackle intricate projects, secure permits, and execute everything with precision is second to none. The friendly and skilled crew, combined with their unwavering commitment to quality, make them a true gem in the industry.

Thank you Diego, Roy, Roberto, Julian, and the rest of the team for transforming our basement into an open space that our family can enjoy for years.

Approximate cost of services:
$100,000.00
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Company Response

Hi Kenneth, thank you for sharing your experience and the positive feedback. It was a great pleasure working with you. Enjoy your new basement.

Diego Botia and the Harmony Basements team.
Harmony Basements Corp.
156 Chrislea Rd Unit 4 Woodbridge Ontario
905-669-9039 info@harmonybasements.ca

Michele & James
Michele & James
0 reviews Brampton, ON
10/10

Professionally Finished Basement

We had to finish our basement in preparation for my parents to move in. We were so happy with the quality and service we received from Harmony Basements. Diego and Roy were always in contact with us and ensure every step of our project was completed to our satisfaction. I love that we got to pick all our finishes in their showroom.

I would highly recommend anyone to call Harmony basements to finish their project. We will be calling them when we need to finish our bathroom and kitchen. Great job!

Approximate cost of services:
$35,000.00
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Company Response

Thanks for sharing your experience. we're glad you are very happy. Looking forward to renovating the kitchen and bathroom of your dreams!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Basement renovation

Extremely pleased with the quality and efficiency of the job! They completed the job exactly on time and everything was really well done and coordinated. Very professional, it was a pleasure working with Harmony Basements!

Approximate cost of services:
$42,000.00
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Company Response

Thanks for your review Adam! Quality and efficiency are just a few of our many advantages. It was a great pleasure working with you for the past 3 weeks. We'll see you soon for the main floor kitchen renovation and 2nd-floor bathroom remodel.

Thank you,

Diego Botia
Harmony Basements
(905) 669-9039
harmonybasements.ca
info@harmonybasements.ca

TrevC
TrevC
0 reviews Markham, ON
10/10

Full Basement Reno: Smooth Sailing

Wonderful experience with Diego, Claudio, and the Harmony team, 5 years ago. They took the time to design a plan that met our needs and offered helpful advice and suggestions on a few changes to our vision. In the end we opted for one office, a computer room, a games room, and a home theatre room, with one 'bonus room' that became our pantry during covid.

Great selection of colours, tiles, trims, doors, the whole nine yards. We were kept informed all along the way, but truthfully there were no twists and turns, everything went very smoothly. The fun part was choosing what we wanted, but the best part was all that extra space, completed to absolute perfection!

We love our Harmony basement and we know that it's increased our resale value for down the road. Harmony got full permits, inspections etc and did everything legit and by the book. Thanks again for everything.

Approximate cost of services:
$80,000.00
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Company Response

Thank you for taking the time to leave us a review. Customizing your games room and home theatre was so much fun and we are pleased to hear you were thrilled with the results of your basement renovation.

Diego,

Harmony Basements

(905) 669-9039
harmonybasements.ca
info@harmonybasements.ca

Private User
Private User
0 reviews Markham, ON
9/10

Basement living space

Harmony created a great space for our family. Enjoying our new bedroom, bathroom and multipurpose room. The team was very easy to work with. Great trades. They were very accommodating.

Approximate cost of services:
$60,000.00
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Company Response

Thank you for your review and kind words. We strive for excellence on every renovation project we do!

Harmony Basements

(905) 669-9039
harmonybasements.ca
info@harmonybasements.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harmony Basements

At Harmony Basements, we help you turn your dream basement into a reality. We pride ourselves on working in perfect harmony with our clients to understand their vision and to meet their needs. We are industry leaders with over 20 years experience in providing our clients professionally designed finished basements. We are champions of green building solutions, and leading the way in providing energy-efficient, 100% eco-friendly and mould-free solutions to our valued clients in the GTA and beyond.

All of Our Basements Are:

● Done with building permits and electrical inspections
● Built to last™ with waterproofed and mould-free sustainable Wall boards & engineer vinyl plank floors
● Protected by our transferable lifetime Warranty

Our Free In-Home Consultation Includes:

● Free 3D Render Design (Detailed architectural, electrical and mechanical drawings)
● Free Itemized & Transparent Quote (Detailed scope of work included)
● ⋆⋆⋆NEW⋆⋆⋆ Free Virtual Reality Tour - Immersive 3D Design Experience Found Nowhere Else!
(You can now submerge yourself in the design model we'll create together. You got to see it to believe it...)

⋆⋆⋆ REQUEST YOUR FREE DESIGN CONSULTATION ⋆⋆⋆
Call Today or Click the GET A QUOTE button now

Servicing:
Toronto | Vaughan | Woodbridge | Richmond Hill | Thornhill | Aurora | King City | Kleinburg | Bradford | Markham | Stouffville | Newmarket | Unionville | North York | Etobicoke | Brampton | Bolton | Mississauga | Milton | Oakville | Burlington | Caledon | Brampton | Georgetown | East York | Scarborough | Pickering | Ajax | Whitby | Maple | Nobleton | Oshawa |

CATEGORIES
Basement Renovation
PRODUCTS
We are basement finishing experts and only use waterproofed & mold-free sustainable Wall boards & engineer vinyl plank floors.
SERVICES
Basement Design + Permit + Build - Basement Renovations - Basement Finishing - Basement Remodeling
BRANDS
RenoMark Certified Contractor - Sustainable Mould Proof Board - Engineer Vinyl Plank Floors.
STYLES
Sustainable environmentally friendly & Luxury Basements.
SPECIALITIES
Immersive 3D Design Experience Found Nowhere Else! Our Free Consultations Include: - Free 3D Render Design - Free Detail Itemized & Transparent Quote - NEW: Free Virtual Reality Tour (you can now submerge yourself in the design model we'll create together. You gotta see it to believe it...)
WEBSITE
https://harmonybasements.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
75
LICENSES
All Builders Licenses (electrical, plumbing, etc.)
MEMBERSHIPS
RenoMark - BILD - Ontario Home Builders' Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$39,000 to $300,000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.