We’re so happy with our new basement
- Approximate cost of services:
- $20,000.00
We’re so happy with our new basement
Thanks for sharing your experience with Harmony Basements. We appreciate having you as a customer and look forward to serving you again.
Hi Nimo, it was a great pleasure working with you, thanks for recommending us and for taking the time to share with others your great experience with Harmony Basements!
Hi Mr. Del Pino, It's Diego replying to you directly.
When we first met at our showroom and decor studio, I personally explained all the details of our comprehensive scope of work, floor plan and agreement. Nothing was hidden or misled. No high pressure tactics for signing. The payment schedule was always clear and you agreed to pay on time.
We served you with great pleasure, like we always do with all customers. It is very unfortunate we couldn't have a great experience working together on this project.
The 1st payment was due when we started demolition on Aug 17 but got paid on Aug 21, 5 days later. Then all weekly payments were always late. About 10 day before completion, the 4th out of 5 payments, was due, we advised that if we didn't receive it on time, the project was going be on hold until we receive it and were able to reschedule our trades, you mentioned that the personal cheques were ordered but didn't arrive and that we had to wait, and if had to stop the project you were fine with it. We asked if you could get another bank draft or certified cheque like before, but you said you didn't have time and didn't want to pay the fee at the bank. Did we stopstopped the project? No, we did not, we continued without payment again, we built from 10 to 15 projects at the same time and we know that if we stop, who knows when we can go back. Then this review wasn't going to be a 2-Stars but 1*
The project was completed within the 4-6 weeks allowance that we have for all projects. On time!
We have many honest 10-Star reviews here in HomeStars from very satisfied customers, anyone reading this comments from Mr. Del Pino will understand that we couldn't please him because we didn't do things for free, we order always extra materials so trades don't run out in the middle of the job, the agreement indicates that all leftover materials belong to Harmony Basements. It's also noted that we don't install appliances or electronics.
We're very compassionate, fair and honest Mr. Del Pino, you forgot to mention that we helped you correct a structural issues we found in the basement support beam after demolition was completed, at no additional cost. You shared with us that you'd extended to the limits with this quality basement renovation and couldn't afford to buy anything else; so why not help a value customer! Unfortunately we couldn't absorb a few other things. We couldn't cancell the new egress window you had in our agreement for 2 reasons: 1. liability purposes, because it was for a bedroom so it's a requirement.. and 2. We custom ordered it right after you signed the agreement.
As per the cheaper vendor for the entrance, you dealt directly with him, we don't do illegal separate entrances without engineering drawings and permits. you paid him directly and knew that the interior of the opening and staircase needed to be fixed. Our trades had a work order based on the agreement, anything above that was extra.
We hope you enjoy this new basement for many years to come, and if you ever need anything related to the project, such as a warranty service call, please do not hesitate to contact our support line, a technician will be with you promptly.
Thank you for your business!
Diego Botia
Thanks for the feedback, we appreciate your business.
Harmony Basements Corp.
www.HarmonyBasements.ca
905-669-9039
Best Basement Design & Build Firm in the GTA
Thank you for your kind words Tim! We're glad you're happy with our turnkey basement solutions. We strive to provide the best possible experience from design to completion for all of our clients. We'll see you in the next project, we're launching our new Harmony websites: www.HarmonyKitchens.ca and www.HarmonyBathrooms.ca - Our customers asked for it for their homes, after hundreds of successful kitchens and bathrooms in basements.
Diego Botia
Harmony Basements Corp.
www.HarmonyBasements.ca
905-669-9039
Dream Decor Studio:
156 Chrislea Rd Unit 4
Woodbridge On L4L8V1
Flawless Execution of Basement Reno
Hi Kenneth, thank you for sharing your experience and the positive feedback. It was a great pleasure working with you. Enjoy your new basement.
Diego Botia and the Harmony Basements team.
Harmony Basements Corp.
156 Chrislea Rd Unit 4 Woodbridge Ontario
905-669-9039 info@harmonybasements.ca
Professionally Finished Basement
Thanks for sharing your experience. we're glad you are very happy. Looking forward to renovating the kitchen and bathroom of your dreams!
Thanks for your review Adam! Quality and efficiency are just a few of our many advantages. It was a great pleasure working with you for the past 3 weeks. We'll see you soon for the main floor kitchen renovation and 2nd-floor bathroom remodel.
Thank you,
Diego Botia
Harmony Basements
(905) 669-9039
harmonybasements.ca
info@harmonybasements.ca
Full Basement Reno: Smooth Sailing
Thank you for taking the time to leave us a review. Customizing your games room and home theatre was so much fun and we are pleased to hear you were thrilled with the results of your basement renovation.
Diego,
Harmony Basements
(905) 669-9039
harmonybasements.ca
info@harmonybasements.ca
At Harmony Basements, we help you turn your dream basement into a reality. We pride ourselves on working in perfect harmony with our clients to understand their vision and to meet their needs. We are industry leaders with over 20 years experience in providing our clients professionally designed finished basements. We are champions of green building solutions, and leading the way in providing energy-efficient, 100% eco-friendly and mould-free solutions to our valued clients in the GTA and beyond.
All of Our Basements Are:
● Done with building permits and electrical inspections
● Built to last™ with waterproofed and mould-free sustainable Wall boards & engineer vinyl plank floors
● Protected by our transferable lifetime Warranty
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(You can now submerge yourself in the design model we'll create together. You got to see it to believe it...)
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