Breno Roofing Inc.

Roofing
Mississauga ON L5H 4K5
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Roofing
Breno Roofing Inc.
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Reviews for Breno Roofing Inc.

Average customer rating:
9.8 10 (97 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Shingles replacement

I used Breno Roofing as they had replaced my neighbours shingles and I noticed they did a great job. I was definitely was happy I went with them. They never tried to upsell me on anything. Their guys are punctual and so efficient. I was impressed afterwards with how well they cleaned up everything around the house when they were done. A very professional company that I would definitely recommend.

Approximate cost of services:
$6,700.00
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Private User
Private User
0 reviews New Tecumseth, ON
10/10

Shingles

The pure meaning of professionalism. Breno was a delight to work with, they were punctual, efficient, on time and super clean. They accommodated our needs and wants with no push back what so ever. They provided photos with the finished product to show they had nothing to hide. I will and have already recommended them. Thank you Breno it was a pleasure working with you.

Approximate cost of services:
$11,300.00
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Curtis
Curtis
1 review Toronto, ON
10/10

Amazing roofing experience

We were referred to Breno Roofing by one of our family friends, who was very satisfied with their services for his roof replacement and eavestroughs work.
Teams at Breno Roofing just completed roof replacements at 4 of our properties and eavestroughs, soffit and fascia replacement on one of the houses as well. We are extremely pleased and satisfied with the final result. The entire process from obtaining a quote via their satellite technology within a day after our phone call, we received multiple shingle options to choose from and their service reached so far that they even personally delivered actual sample boards to our home to choose the color. We were receiving regular updates from Zaneta regarding material and dumpster deliveries. Breno roofing crew arrived at 6:50!am to start with our first home, and we really must say, never met more hardworking and dedicating team of people, who were smiling during whole day. They completed the work within one day, left our home and yard spotless and took a lot of care to protect our maple tree and landscaping with plywood. We can't thank them enough, they treated our home with respect the whole time. Within 2 days after the installation, we received our invoice, Breno registered warranty on our behalf and Norbert even provided pictures for all our homes with final product. Absolutely stunning workmanship and the new roofs completely changed the curb appeal of our homes. It is rare to find such a professional company like Breno roofing with such dedicated and hardworking people. Many thanks Breno again! We'll see you soon on next project.

Approximate cost of services:
$28,702.00
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Private User
Private User
Private User reviews Hamilton, ON
0/10

WARNING : Breno does NOT Stand behind their workmanship

After what I thought was a successful roof repair with Breno a couple years ago, when my flat roof needed to be replaced I called Norbert and his team. Just as before they swooped in and replaced the roof, seemingly all good. I paid the bill and then it rained. And from that point on I have been nothing but disappointed with the service from Norbert and his team at Breno roofing.

Upon the first rainfall I was alarmed and within a few days called to complain about the large pool of water that just sits on the centre of my roof. Initially, Zaneta the receptionist answered and told me that Norbert said it was normal and that he would call me later to discuss. It's been over 2months now and I have yet to hear from Norbert despite my numerous calls, emails and texts to try and get some response to the situation.

Since that time I have had a contractor come in for an unrelated job and as he passed the window looking out onto the rooftop he couldn't help but make a comment on the poor installation and confirmed all my suspicions. Perhaps Norbert would agree if he'd ever respond to my calls and actually come look at the work that his company had provided.

Be Warned - this company is not RELIABLE.

Approximate cost of services:
$4,300.00
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Company Response

Dear Mrs. Osland,
Breno Roofing and myself included always appreciate any feedback we get from all our valued customers, which helps us to improve our work and services and also provides supplementary information about our company to future clients, if the feedback or review is truthful, which is unfortunately NOT the case with yours.

Our company replaced to your COMPLETE satisfaction your entire shingled roof in 2020. You contacted us in May of this year to hire our company for your rear flat roof replacement because of extensive leaks. We proceeded with your flat roof replacement as agreed in June 2022. The entire process and work has been completed to your full satisfaction. With the first rain after the installation, you contacted our office and submitted a complaint about apparent new leak after our installation. Service call had been scheduled the very next day, however, before our crew got to your home, you contacted our office and apologized, because it turned out that it was pee from your dog and not leak from our roof - as per your explanation. On June 29, 2022 you called and emailed our office with a complaint of water paddle on your flat roof. We proceeded with warranty roof inspection of July 5th and didn't find anything wrong with your roof, nor any deficiencies with the workmanship and I was very pleased with the final result.

As you have confirmed during our phone call yesterday, your flat roof after our replacement has NEVER leaked, nor have you experienced any other issues. The only concern you are having is water paddle on your flat roof.
Even though you told me you will not waste your breath and time talking to me, kindly notice following:
Your old roof of only 205sqft had tar and gravel on it in a total weight of 6.7tonnes, with extensive water paddling in the middle of the roof. After decades of the roof
carrying this weight, sagging effect on your structure is evident. With full roof replacement Breno Roofing did on your roof, or any other company
would have done, the structure of your home and roof is not being examined, rectified or adjusted in any other way. Structural questions are not solved
by roof replacements, but leaks, rotten plywood, insufficient venting, lack of underlayment and/or deteriorated shingled/membranes are.
It is obvious that extensive water paddling had occurred on your old roof, however because of gravel on surface not noticeable, however this doesn't mean
that the roof replacement doesn't meet quality standards or requirements outlined in your contract, indeed it does to full extent, as we discussed yesterday.
The "water paddles" phenomen on flat roofs is NORMAL and present practically on every flat roof to different extent, depending on the underlying surface.
Flat roofs and SBS membranes used for them are built to withstand water paddles for decades, if they are installed properly, which is your case as well.

Breno Roofing has ALWAYS honored its warranties to the full extent, if right after roof replacements or after 10years. And it is crucial for our business that we continuously do so.

It is very sad that you feel we have delivered poor workmanship, which is NOT true since you have never had any issues with our roofs AT ALL, and also justifying your observance with your interior contractor comment, who as you told me on our phone call yesterday is the one who had suggested your entire structure underneath the roof needs rebuilding in the first place, but not the roof, doesn't provide you with justification labeling Breno Roofing as not reliable.

Kind regards,

Norbert

Armando in Toronto
Armando in Toronto
1 review Milton, ON
10/10

Roofing

My neighbor recommended Breno Roofing and they did a great job in our roofing. They are very professional and gave us a very reasonable quote. I would highly recommend Breno Roofing.

Approximate cost of services:
$6,300.00
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Shan L
Shan L
0 reviews Bolton, ON
10/10

The Best Choice!!

We have dealt with numerous contractors over the years and Breno is at the top of the list. You want your contractor to treat your home as if it was their home. Most contractors dont, but Breno does. You want your contractor to respond to your calls and emails and we always received a speedy response.
When we requested a quote, we received one the next day. Breno uses satellite images and software to determine your homes roof structure, and provided us with the image they used to calculate the quote. It gives you confidence right from the start that the company is organized, knows what they are doing, and that there wont be any surprises. Norbert proceeded to answer our many questions both via phone and email. He was very patient and explained everything to our satisfaction.
When the job started the crew arrived on-time each day and worked a full day. The team was polite, kind, and very professional. Tarps were placed on the ground to protect the lawn and to catch all the old shingles, nails, and debris. A magnet roller was also used to pick up any nails that may not have been caught on the tarp. We have a large number of trees that are very close to our home, and the team took every step to protect them. Not one tree was damaged. At the end of each day the team would clean up everything.
The new roof looks amazing. The quality of their work is very high. The new shingles are lined up straight and lay flat, and the eaves trough were completely cleaned. After the job was completed, Zaneta personally came to deliver and explain the warranty information.
Replacing your roof is a significant investment and you want to make sure that you place that investment and trust with the right company. Breno is that company. We will be highly recommending Breno without hesitation to anyone looking to replace their roof.

Approximate cost of services:
$24,000.00
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Stephanie  from Mississauga
Stephanie from Mississauga
1 review Mississauga, ON
10/10

Great roofing experience

We are so happy that we hired Breno Roofing to reshingle our roof. From first contact by email to the installation they provided great customer service and were extremely professional. Every detail of the process was explained clearly and promptly. The crew were so respectful of our property and were continually cleaning up. They completed the job in one day and we are very pleased with the result. We really appreciated the safety measures they have for their crews. We wouldnt hesitate to recommend this excellent company.
Many thanks to the wonderful crew and to Zaneta for providing such great customer service.

Approximate cost of services:
$6,700.00
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Jon M.
Jon M.
1 review Milton, ON
10/10

Great pricing, servicing and no upselling

We were referred to Breno roofing by a neighbour and they did not disappoint. They were efficient, flexible, and completed the job in a single day. We were given a fair quote, and they honoured it months later despite the rapid rising prices lately (inflation)

I was informed about the process along the way. I made changes at the last minute and they were able to accommodate my needs.

The work crew was highly efficient and respectful. For obvious reasons, the crew of 5 needed to use our washroom a lot during the day (roof installed on a hot day in July). They keep it clean - which I have had problems with in the past. They cleaned up after themselves and even vacuumed my trampoline, which they couldnt tarp.

We went with the GAF Timberline. They registered the warranty for us on our behalf and also hand delivered our 15 year warranty and invoice from Breno.

10/10 all around!

Special thanks to Zaneta for being so approachable.

Approximate cost of services:
$9,500.00
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Xiaofei
Xiaofei
0 reviews Toronto, ON
10/10

Amazing work

Breno roofing did an amazing job! Very organized and very experienced. Very clear on options. finished everything in one day and thoroughly cleaned afterwards. would definitely recommend them to friends.

Approximate cost of services:
$8,000.00
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Nismo
Nismo
0 reviews Hamilton, ON
10/10

New Shingles. Excellent Job

Arrived on time, very well organized and finished the job in 1 day. Cleaned up very thoroughly after themselves. Did an amazing job. Very professional. Will definitely recommend to friends & family.

Approximate cost of services:
$5,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Breno Roofing Inc.

Our main goal and vision is to become THE RIGHT PARTNER to solve all YOUR roofing needs!

At BRENO Roofing, we offer our valued customers a perfect, customized solution, when facing any roofing issues. With combined roofing experience over 18 years, we are ready to assist you when choosing your new shingled roof or in resolving a range of roofing related problems on any shingled and flat roof.
BRENO Roofing perceives each project individually with personal approach by the owner, as we are family owned and operated.

CATEGORIES
Roofing
WEBSITE
http://www.brenoroofing.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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