Quick and efficient service BUT watch out for gouging
We awoke to our furnace not functioning, called Zeeco and they were able to get a technician here within an hour, which is fantastic for a Sunday morning. We were informed over the phone that there would be a $100 diagnosis fee as an initial charge. The technician informed us the price of the part needed, but what shocked us was the $250 labour fees. From the moment the technician arrived to the time he completed the work it was 40 minutes. To pay $350 for 40 minutes of service is absolutely ridiculous, and because of that we will not be using Zeeco again in the future, nor will we recommend their company to others.
- Approximate cost of services:
- $500.00
- Company Response
Thanks for taking the time to write us a review!
We apologize if you feel the labour charges was pricey (we also offered a discount $30 off on labour) so we charged 220 for labour costing in total for $320 for the job, but take in considerarion, it was a emergency call and we had sent a technician to you within an hour while other companies would have delayed especially on a Sunday morning. We sent a technician who has 20 years of experience and knowledge in this field which is why it wasn't difficult for the technician to find the problem during diagnosis and apply a solution with great time efficiency!