Summers And Smith Cooling & Heating Ltd

Heating & Air Conditioning
55 Industrial Parkway South Aurora ON L4G3Y5
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Heating & Air Conditioning
Summers And Smith Cooling & Heating Ltd
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90%

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Reviews by rating (past 12 months)
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Reviews for Summers And Smith Cooling & Heating Ltd

Average customer rating:
9 10 (65 reviews)

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Andrew  Arscott in Mississauga
Andrew Arscott in Mississauga
2 reviews Georgina, ON
10/10

Furnace Tankless hot water heater a/c

Very good experience with Summers and Smith so far. The salesman and installers were top class.Everything working to spec as was expected. Work was done in October. So far the office staff has been very helpful and friendly. Keep up the good work.

Andy.

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Company Response

Hi Andrew,
Thank you for taking the time out of your day to write such a wonderful review of our staff and company! We are pleased that you are satisfied with the recent installation of your furnace, air conditioner, and hot water tank, and can assure you that the air conditioner will perform to your satisfaction during the spring/summer of 2019. We will be sure to pass on your positive words to Michael, your salesman, along with your installers, Mike and Chris. We look forward to hearing from you in the future for maintenance along with any HVAC needs that you may have.
Hope you have a wonderful holiday season!
- S&S team

pat_goodeve
pat_goodeve
1 review Newmarket, ON
8/10

hot water boiler

tear out rubbish removal and installation of a new hot water boiler and associated equipment

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Company Response

Hi Pat,
Thank you choosing Summers and Smith to install your new boiler this past fall! We hope that the boiler is performing to your satisfaction with the colder temperatures we have been experiencing, and look forward to hear from you in the future for any HVAC related needs you may have.
Hope you have a wonderful holiday season!
- S&S team

Abman in Richmond Hill
Abman in Richmond Hill
1 review Richmond Hill, ON
6/10

Hot water heater

The hot water tank installation was straight forward and went well. Problem happened when I got a redtag for my heating venting pipe. I tried 3 time to get them to quote for repairs and when they finally replied it was way more than first estimated. Was feeling gauged.

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Company Response

Hi Abman,
We are glad to hear that the recent installation of your hot water tank was done to your satisfaction, and hope that it is performing as expected! In regards to the red tag for your furnace, we apologize that the quote for the repairs to the furnace exhaust was higher than you had anticipated, however the price was determined after a thorough evaluation of the time and materials that would be required, in order to ensure your home is up to code. Please feel free to call our office if you have any other questions or concerns relating to either the hot water tank or the furnace exhaust.
Hope you have a great holiday season.
- S&S team

Private User
Private User
Private User reviews , ON
10/10

High efficiency furnace & air conditioner

We were completely satisfied with the sale, service and installation of the furnace, humidifier and air conditioner.
We are now enjoying a much more comfortable atmosphere in our home.
Thanks again Summers & Smith and your staff

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Company Response

Hi there,
Thank you very much for sharing your experience with our company and the recent installation of your furnace, air conditioner and furnace. We are glad that the furnace and humidifier are performing to your satisfaction during the colder weather, and can assure you that the air conditioner will do the job as well come the spring/summer of 2019.
Hope you have a wonderful holiday season, and we look forward to hearing from you in the future for any HVAC related needs that you may have!
- S&S team

Arthur
Arthur
1 review Aurora, ON
10/10

replace 30 year old system with new furnace and A/C

Beginning with the service tech's recommendation not to put more money into a 30 year old A/C system and invest the money in a new system. Solution-oriented approach to spec'ing the work which turned out to also replace the furnace for a well-matched, state-of-the-art solution. Well planned, executed and great follow-up. Took the time to make sure we were well-informed about all the facets of the work and very helpful to obtain all available financial incentives on our behalf. I would highly recommend them.

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Company Response

Hi Arthur,
Thank you very much for giving us your feedback on the installation of your furnace and air conditioner completed a few months ago! Unfortunately over time products such as the furnace and air conditioner in our homes do get to a certain age where it becomes more expensive to repair rather than replace. At Summers and Smith our technicians are highly trained and always keep the customers best interest in mind, leading to the recommendation to replace your aged air conditioner. We are glad that your entire experience with us from the initial service to installation of new systems has been positive and we look forward to doing business with you in the future.
Hope you have a wonderful holiday season!
- S&S team

jack gelber in Mississauga
jack gelber in Mississauga
1 review Aurora, ON
10/10

Gas Fireplace expertise

My 3.5 year old gas fireplace would not start at the start of the season. I called S&S, the installers, to figure it out since the manual gave no indication on troubleshooting that worked. They first tried to help with suggestions over the phone, advising that the sequence of activation was 'finicky' for this line. The onsite expert checked all the obvious spots and after consulting other techs, deduced that one piece of equipment Must be the culprit, since no other option made sense. They replaced the part and everything worked just fine. Key to the success was the methodical approach they took to eliminating the obvious places first, keeping me aware of progress and maintaining cleanliness throughout. True professionals.

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Company Response

Hello Jack,
Thank you for writing such a wonderful review of our company and staff! At Summers and Smith we employ some of the highest trained professions within the industry to ensure that issues can be resolved, leaving our customers 100% satisfied with the service provided. We thank you for your returning service over the past 3 years and hope to be the first company that comes to your mind for any future HVAC related service or installation needs. We will be sure to pass along your positive words to Ryan, your service technician, as feedback is always appreciated and desired, regardless of it being positive or negative.
Hope you have a wonderful holiday season, and spend some time near the fireplace!
- S&S team

Private User
Private User
Private User reviews Aurora, ON
10/10

New furnace and air conditioner

We received excellent service from Summers and Smith. Michael, our sales person was knowledgeable regarding furnace and air conditioner products. He also made a follow up appointment. Installers Brian and Andrew were efficient and knowledgeable.

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Company Response

Hello,
Thank you very much for expressing your satisfaction with the recent installation of your furnace and air condition! At Summers and Smith we pride our selves on our customers satisfaction, accomplishing this through employing some of the highest trained and professional individuals within the industry. We will be sure to pass on your positive words to those involved in your installation, including, Michael, Bryan, and Andrew. We hope you are satisfied with the efficiency of your furnace with the colder temperatures, and are sure that your air conditioner will perform to your expectations come the spring/summer next year.
Hope you have a great holiday season!
- S&S team

Catherine C from Newmarket
Catherine C from Newmarket
3 reviews Newmarket, ON
10/10

Great service!

Booked our first furnace maintenance request online.
Received a prompt and professional call within 24 hours to set up the appointment.
The technician (Casey) arrived on time and was friendly, professional and efficient. He answered my questions and provided helpful advice regarding humidity levels in our home.
I wouldn't hesitate to recommend this company and will be contacting them again in the spring for our A/C maintenance.

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Company Response

Hi Catherine,
Thank you very much for the feedback regarding your recent furnace maintenance! At Summers and Smith we employ some of the highest trained professionals within the industry, ensuring they can assist with any questions or concerns that our customers may have regarding their heating and cooling equipment. We look forward to hearing from you in the spring regarding your A/C maintenance, and will pass on your positive words to Casey, your service technician.
Hope you have a great day!
- S&S team

jhafner in Aurora
jhafner in Aurora
2 reviews Aurora, ON
0/10

Lennox Furnace repairs

I would not recommend this company. I was extremely disappointed with their service.
Their technician replaced a faulty capacitor tested and declared the furnace functional, two months
Later the same problem appeared again. Instead of offering another checking of the furnace I was told
That I needed a new motor and other stuff. Of course there would be another service charge etc. etc. I declined and went with another company, that gave me excellent service and solved the problem. I feel that Summers and Smith had no intention whatever to provide or extend any warranty for their previous work two month earlier.

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JM in Aurora
JM in Aurora
1 review Aurora, ON
10/10

Furnace and AC replacement

The whole team (Micheal, Dave, Andrew & Brian) were fantastic from start to finish. From first contact to completed installation, the job was done timely and professionally. Andrew and Brian did a truly amazing job of installing the exhaust venting without having to open up our drywall ceiling! I would not hesitate to recommend Summers and Smith.

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Company Response

Hello JM,
Thank you for taking the time out of your day to write such a wonderful review of our staff and company! At Summers and Smith we pride ourselves on employing some of the highest trained professionals within the industry, ensuring our customers satisfaction. We have passed along the positive review to Michael, Dave, Andrew, and Brian, as its always nice to hear feedback positive or negative. We appreciate your returning service over the years and look forward to doing business with you in the future for any HVAC needs you may have.
Hope your furnace is performing to your satisfaction so far this winter, and can assure that you will be satisfied with your air conditioner come the spring/summer time.
Have a great day!
- S&S team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Summers And Smith Cooling & Heating Ltd

At Summers and Smith Cooling & Heating Ltd, we deliver a level of comfort and service that no one else can match. As an Authorized Dave Lennox Premier Dealer & Authorized Daikin Dealer, we offer the quality installations and service of cooling and heating systems for your home and business in Aurora, Newmarket and the surrounding area.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioner, Ductless Split, Air Quality, Fireplace, Unit Heater, Water Tank
SERVICES
Residential & Commercial Cooling & Heating Live Technician on Duty 24/7 24 Hour Emergency Service
BRANDS
Lennox Daikin Regency Heat & Glo Savannah Mitsubishi John Wood
SPECIALITIES
Service to All Makes & Models Licensed & Trained Technicians Fast Local Service Conveniently Located Showroom
WEBSITE
https://summersandsmith.ca
YEAR ESTABLISHED
1973
PAYMENT METHOD
All Major Credit Cards, Cheque, Cash
LICENSES
Fully Liscenced
MEMBERSHIPS
HRAI, Aurora Chamber of Commerce, T.S.S.A., ESA, WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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