Summers And Smith Cooling & Heating Ltd

Heating & Air Conditioning
Aurora ON L4G 3Y5
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Heating & Air Conditioning
Summers And Smith Cooling & Heating Ltd
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94%

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Reviews by rating (past 12 months)
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Reviews for Summers And Smith Cooling & Heating Ltd

Average customer rating:
9.3 10 (122 reviews)

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Robert.P in Whitchurch-Stouffville
Robert.P in Whitchurch-Stouffville
7 reviews Whitchurch Stouffville, ON
10/10

AC Maintenance

Friendly and competent technicians. Took the necessary time to review the system and of each component. Check all parameters so we won't have any problem this summer.
Thank you for your service.

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Company Response

Thank-you for your review. I am very happy to hear that the technicans always take the time to go over the system. We would hate to miss something that could turn into an issue in the future. Many thanks for your business :)

Cheers!
The Summers and Smith Team

L. M.
L. M.
1 review Aurora, ON
10/10

Lennox iComfort Thermostat S30

We have been using Summers &Smith for years.
We are very happy with our original purchase of full our HVAC system and ongoing service & annual maintenance.
The staff and service has bee great!

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Private User
Private User
Private User reviews Aurora, ON
10/10

AC & furnace not working

Zack called to let us know he was ahead of schedule and would arrive a little early this day. L
Covid precautions observed and botties used to avoid outdoor boots bringing in any dirt.
Zack was professional and knowledgeable and easily diagnosed the problem and explained the problem in laymen’s terms . Zack then made a timely repair and checked the system to ensure it was in proper working order. Friendly and polite very satisfied all around with the service.

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Company Response

Thank you for taking the time to submit such a kind review. I couldn't be happier to hear about your satisfaction with Zack's visit. Summer's and Smith has always made sure our technicians are not only skilled in their trade but offer exceptional customer service. Please let us know if you have any further questions or concerns with any of the heating and cooling equipment in your home.

Susan in Toronto
Susan in Toronto
2 reviews Whitchurch Stouffville, ON
10/10

Great Service

Have been using this company for several years - they came in for my annual maintenance and inspection and found a coolant leak in the air conditioner. That required a return visit - the technician was terrific. Gave very professional advice and was focused on being cost effective for me, rather than trying to push me into the most expensive option. I have been with this company for several years and highly recommend them.

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Company Response

Hi Susan,
Thanks so much for your review. I am always happy to hear such positive experiences our customers have. Summers and Smith is a family run business and all of the employees extend that family feel to our customers. I look forward to hearing from you in the future!
cheers!
Summers and Smith.

Private User
Private User
Private User reviews Aurora, ON
10/10

Air conditioner stops working in heat wave

Temperature in house started going during a very hot period. Summers & Smith provided severl options. One was their same day after hours urgnet service. Available technician called back and could come in 10 minutes. Asked questions to understadn what we were experiencing, zeroed in quickly and diagnosed the issue which could be fixed on the spot which he did promptly. The temperature started coming down over the next few hours. The AC unit is aging and he advised what to look for and the typical costs to repair depending what breaks down. Extremely happy with responsiveness, service and advise.

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chris in Newmarket
chris in Newmarket
0 reviews Newmarket, ON
10/10

Pool Heater and Furnace service

Pool heater was not working and we arranged for Summers & smith to fix the heater and do regular maintenance on the furnace A/C.
They moved up the appointment to get the heater working so we could use the pool earlier and showed up on time. It turns out the pool heater needed a new pilot/starter assembly. They re-arranged the schedule of the technician so he could go back to the shop and get the parts. He then came back, installed the new parts, got the heater going and did the regular service on the furnace at the same time.

Great, friendly and responsive service at a fair price.

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Company Response

Thanks for the great review! I am glad the visit was such a success. We will always do everything in our power to resolve an issue as quickly as possible. It's so nice when it all works out. We believe the success stories are due to the technicians genuinely caring about the outcome of their jobs. It's a real team effort here at Summers and Smith and we love hearing from all of our customers.

cheers!
The Summers and Smith Team

Cary S.
Cary S.
0 reviews Aurora, ON
10/10

HVAC repair

The company was very quick to respond to my enquiry, and I was able to get an appointment quickly. The technician arrived when scheduled, completed the work required, and was very clear in communicating the issues. Very pleased, would highly recommend.

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Company Response

Thank-you for taking the time to write a review. We always try our best to get to everyone that calls in quickly. It can be a struggle sometimes but our technicians are amazing at getting to everyone. I am so glad your problem was solved quickly and efficiantly.

Thanks again!
The Summers and Smith Team

AuroraGuy
AuroraGuy
3 reviews Aurora, ON
10/10

Great service!

We continue to receive great service from this firm. They installed our furnace five years ago and were the only firm we asked for a quote that identified a potentially dangerous situation with venting. That alone guaranteed our business! The service techs are pleasant and knowledgeable and their price to service is reasonable.

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Company Response

Thank-you for taking the time to write a review. I am happy we were able to correct the hazard without issue. It is important for us to address all aspects of installation, not simply just the equipment (furnace, a/c etc). We pride ourselves on our employees who always take the time to provide our high standard of service.

Cheers!

10/10

HVAC

Over 20 years in Aurora Summers and Smith have serviced our A/C, furnace and fireplace. They are consistently on time, on budget, courteous and they clean up after their work.

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Company Response

Thank-you for your review. We are always happy to provide consistant service. It is important to us to ensure all of our visits to our customer's homes meet our highest standard.
We thank you for your patronage and look forward to servicing your home for many years to come.

Cheers!

jack gelber in Thornhill
jack gelber in Thornhill
6 reviews Vaughan, ON
10/10

Gas leak correction

We had a minor gas leak by the stove that was intermittent. However with some effort they found that the flex hose to the stove would leak only if it was in a certain position. They also found that the original install of the feed line was not quite right and should be corrected for the future. Careful team and kept covid protocols for our protection.

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Company Response

Hi Jack, thanks so much for taking the time to review the work completed at your home. We are so happy to hear that your experience was so positive. We hope you will continue to use our services for all your heating and cooling needs in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Summers And Smith Cooling & Heating Ltd

At Summers and Smith Cooling & Heating Ltd, we deliver a level of comfort and service that no one else can match. As an Authorized Dave Lennox Premier Dealer & Authorized Daikin Dealer, we offer the quality installations and service of cooling and heating systems for your home and business in Aurora, Newmarket and the surrounding area.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioner, Ductless Split, Air Quality, Fireplace, Unit Heater, Water Tank
SERVICES
Residential & Commercial Cooling & Heating Live Technician on Duty 24/7 24 Hour Emergency Service
BRANDS
Lennox Daikin Regency Heat & Glo Savannah Mitsubishi John Wood
SPECIALITIES
Service to All Makes & Models Licensed & Trained Technicians Fast Local Service Conveniently Located Showroom
WEBSITE
https://summersandsmith.ca
YEAR ESTABLISHED
1973
PAYMENT METHOD
All Major Credit Cards, Cheque, Cash
LICENSES
Fully Liscenced
MEMBERSHIPS
HRAI, Aurora Chamber of Commerce, T.S.S.A., ESA, WSIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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