Colin was a real trooper, as tracing an electrical fault that is buried behind dry wall is not easy work. He spent long hours over 2 1/2 days making sure he got the job done, and although we were obviously concerned about potentially rising costs, Colin went above-and-beyond to make sure that costs were as reasonable as possible. He also discovered and fixed several safety hazards that were kindly left by the previous DIY owners, some 20 years ago. He explained everything (in layman terms) before proceeding with the work, and also showed us all the components he replaced so we could see the damage for ourselves. Not only was he pleasant and helpful, but was not prepared to leave any of the safety hazards unattended to, and we admired his integrity in this regard. It seems strange to say that we feel safer after some electrical work in our home, but we really do. We would recommend Colin to anyone in a flash (pardon the pun), and in fact my wife has already told many of her friends about this special man.