Trehane Carpentry Inc

Basement Renovation
Ottawa ON K2J 4C5
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Basement Renovation
Trehane Carpentry Inc
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91%

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Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Trehane Carpentry Inc

Average customer rating:
9.4 10 (31 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Bathroom Perfection

I had Trehane Carpentry do my two bathrooms and they turned out better then my expectations. I worked initially with Sean who was great and helpfully in the planning stages. He turned me over to Jeff a wonderful polite and excellent contract who left me at easy that the work would be done professionally and it was. Rene in the office is also great as ago between as my originals plans changed and modifications had to be done. A fabulous team I would highly recommend to anyone looking fr a contractor.
Karen D

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Company Response

Thanks so much for the great review Karen. Let us know about anything in the future

2 full bathrooms + powder room in Nepean
2 full bathrooms + powder room in Nepean
1 review Ottawa, ON
9/10

3 bathroom reno/remodel May 2019

We signed with Trehane at the recommendation of a large home improvement store and were pleased with the timeliness and the quality of workmanship - on our 3 bathroom project. We dealt with Sean through the initial stage of the quote, making decisions and selecting fixtures, tile, etc then Jeff, the main contractor who was in hour home for over 20 working days. Jeff was professional, thorough and hard-working, always leaving a tidy worksite at the end of the day. He kept us informed and co-ordinated smoothly with a plumber, electrician and ceramic tiler as required and there were no delays. We also met Dave, Trehane's owner who was approachable and interested in progress and any issues.

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Company Response

I hope you will reach out for further projects, and experience our other talents in home renovations.

dcutts
dcutts
1 review Ottawa, ON
10/10

Bathroom Renovation

Gutted the bathroom and started over. Replaced tub with a tiled shower, new floor, toilet etc.
Very happy with the work. Akram was very knowledgeable and easy to work with. He answered all our questions and made suggestions. He kept the job site clean! Although it took a little longer than we thought we are ecstatic with the outcome!

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Company Response

Sometimes you need to spend a little extra time to get things just right. We really appreciate your patience. And that extra time is nothing in the long run and longevity of your home.

bev
bev
0 reviews Ottawa, ON
10/10

fencing

approximate 60' wooden fence to replace cedar hedge. Work was completed in a timely fashion; fence design exceeded expectations as our design was improved upon; pleased with quality of materials and workmanship; staff kept us informed as to progress of project and were pleasant to work with

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Company Response

It all worked out perfectly with the height change and drop off at the side of the yard. Pleasure working for you.

Yin
Yin
1 review Ottawa, ON
8/10

Ensuite washroom

Trehane did a good job in renovating our ensuite. Jeff and his crew were professional and responsive.

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Company Response

Thanks Yin. Glad Jeff was a pleasant experience in your home

Brenda W. in Kanata
Brenda W. in Kanata
1 review Ottawa, ON
10/10

Basement Reno

Dave and his team did a fantastic job painting and replacing wall-to-wall carpet in our basement. Sensitive to details, friendly and helpful staff. I would hire them again in a heartbeat.

1 of 1 people found this review helpful.
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Company Response

Thanks Brenda. Glad to be able to help you get back into you space with a new refreshed feel

Rocky
Rocky
1 review Ottawa, ON
9/10

Shower unit renovation and toilet replacement

The shower unit looks great! The only minor complaints I have is that the master bedroom had more tile dust than I expected but it's my first time, so it might be standard. The other thing is that the toilet seat is not quite level. You can tell by looking at the water in the toilet seat. It's not a big deal, but it's a little annoying.

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Company Response

Our apologies for that. We always try to keep plastic up and runners down to reduce the dust. But it does get out anyways. We will see what we can do for better management in the future

P P.
P P.
1 review Ottawa, ON
8/10

Reconstruction of front two story Veranda

The veranda has been well constructed with attention to detail from start to finish. We are very pleased with the finished product.

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Company Response

Was a pleasure to work with both of you as well. I think the porch looks fantastic and is now safe to use

P. B.
P. B.
3 reviews Ottawa, ON
10/10

Complete renovation of a condo

We had a major reno on our newly purchased condo a few months ago (two bathrooms, kitchen, flooring, painting and some alterations on walls and cupboards). We chose Trehane Carpentry in large part because of the helpful professional advice from their estimator, Sean, and the owner, Dave Ennor.

This was not an easy reno: the elevator was out of commission for three weeks so working material, tools, waste, etc. had to be carried up and down the stairs and kitchen cabinets and heavy appliances could not be brought up on schedule. The concrete floor had to be ground down in places to level the surface for the new hardwood flooring. We had to move in because the sale on our previous residence closed while the reno was still underway.

During all of this, the Trehane crew chief, Jeff, and his crew were courteous, flexible and resourceful in adjusting to the delays. They were always open to our comments and tried to satisfy our concerns. The electrical, plumbing and tiling subcontractors did very good work, with special mention for Kelly Konig and her painting team. As always in renovations, there have been glitches and retouching required but Dave has been very conscientious about attending to them. He really cares about doing a good job and satisfying his customers. We have no hesitation in recommending Trehane Carpentry.

This was our first major reno and I would have some advice for others like us: prepare a detailed layout plan for switches, outlets, b/b heaters, alterations, etc. because change orders cause delays and extra costs; go over the initial contract and any change orders with Trehane in detail to understand how and when work will proceed; be very specific about the material and accessories to be purchased and make sure they are available in-store because delivery delays can set back work for a week or more; be available to discuss and okay any changes that have to be made during the working day, so that things do not get slowed down.

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Company Response

You, and your wife were a pleasure to work for Pierre. Your place is looking great! If there is anything we can do to help out in the future, don't hesitate to call.

Brad in Kanata
Brad in Kanata
6 reviews Arnprior, ON
2/10

Make Sure You Get Everything In Writing

Invoice said "run outlets, switches, and lights". Later when I said that was supposed to be a recessed outlet and dimmer switch, they said no, I didn't say that. My word against their word. After arguing, they finally agreed to install them, but it would be two weeks to get the parts. I said I would do it myself. Lesson learned, get every detail in writing. Asked for a proper receipt that showed the amount paid to Trehane for extra work. After arguing, the owner agreed to give me a proper receipt. Workmanship is fine. Paperwork and customer relations need to be improved.

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Company Response

I'm sorry your disappointed in the process Brad. To say you didn't get a receipt is false however. As outlined in our contract signing, we use the contract which has 3 payments laid out as the final receipt. And when you requested another receipt it was provided prior to the second payment.
The second portion about the dimmer and recessed outlet was also discussed and written down as "declined by client". Even though there was a misunderstanding to that, we said we would eat that cost and install it. My apologies to the wait time provided of 5-7 business days as the recessed outlet was on back order. There was never an argument about it, things had to be clarified however so a discussion had to be conducted.

As was mentioned to you, we are more than happy to install these 2 items at our cost for you. Just let us know.

Hope you enjoy the rest of your finished space, and we apologize that this minor misunderstanding soured you on your completed basement

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trehane Carpentry Inc

t Trehane Carpentry Inc. we listen carefully to your renovation plans and will help you shape them for cost-effectiveness for you. Trehane Carpentry Inc. covers the entire Ottawa-Gatineau area, including much of Eastern Ontario, from Kanata to Orleans, from Chelsea to Manotick, from Nepean to Cumberland. Contact us to execute your renovation project and increase the value of your home. We have great performance skills, and the result is great results, offering you competitive value plus customer care to bring you the results you want. We consider ethics, honesty, integrity, professional quality work, customer satisfaction, and reasonable prices the hallmarks of our service. Trehane Carpentry Inc. works with only the most respected professionals in the industry,each team member has over two decades of experience in home renovation and construction.

CATEGORIES
Basement Renovation and Kitchen Planning & Renovation
WEBSITE
http://www.trehanecarpentry.com/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
7
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
1 year material, and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.