Posh Cleaning Housekeeping Maid Service

House & Apartment Cleaning
Hamilton ON L8H 6N6
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HomeStars
House & Apartment Cleaning
Posh Cleaning Housekeeping Maid Service
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82%

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Reviews by rating (past 12 months)

Reviews for Posh Cleaning Housekeeping Maid Service

Average customer rating:
9.3 10 (8 reviews)

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Jessica in Hamilton
Jessica in Hamilton
1 review Hamilton, ON
10/10

Very Friendly, Professional Company!

We have been POSH customers on and off for several years and more recently started getting biweekly service from them. We could not be happier with how pleasant and friendly their staff are.

We have made a few referrals to friends for which they give us an awesome discount for.

They are also great with our pets. Highly recommend!

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jw in Oakville
jw in Oakville
0 reviews Oakville, ON
10/10

Very Pleased

My mother is getting old and can't keep up with cleaning her house anymore. She was hesitant to try a cleaning service but I did some research and heard good things about Posh so she decided to give them a try. The staff were very friendly and kind to my mother and did an amazing job. So glad we signed on with Posh. Wish we did it years ago.

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Richard in Grimsby
Richard in Grimsby
0 reviews Hamilton, ON
5/10

management made it right

They don’t move anything. Not even a mat.
Complained about having to clean the whole time.
My son heard all their complaining and whining and judgemental comments. Four hours to clean 1 floor, three people. Accidentally Changed temperature on fridge freezer. Had to throw away $200 in thawed food.
Mistakes were made. After contact with management things were corrected. A partial rebate was given and accepted as a good Will gesture.

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Company Response

We at POSH are sometimes not perfect, HOWEVER we ALWAYS hold customer concerns in very high priority, proactively responding, and providing every reasonable resolution to satisfy the customer.

In this case, we DID NOT communicate directly with the homeowner who wrote this review:

The Real Estate agent booked the cleaning service with POSH on behalf of the homeowner. She did reach out to us after the job was completed with some concerns which the client had relayed to her. We replied accordingly, from her response it was our understanding that POSH's response was satisfactory.

We can understand why the homeowner would be frustrated. Due to the disconnect between him and POSH he may feel as if his concerns were not taken seriously.

We will now attempt to get in touch directly with the homeowner who wrote this review and seek an amicable resolution. As mentioned, POSH responds proactively. We hope that this client will give us the opportunity to find a mutual agreed upon resolution.

Sarah in Hamilton
Sarah in Hamilton
1 review Hamilton, ON
10/10

House cleaning service

I have used posh cleaning services for the past several years and have been extremely pleased with all aspects. The ladies have all conducted themselves in a very professional manner while completing a thorough clean of all areas. If at any time I have questions either the ladies visiting or the ones in the office are more than happy and available to respond.
I would highly recommend this service beyond any others I have used in the past.

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Company Response

Thank You Sarah! The ladies will be very happy to see your compliments!

GM in Hamilton
GM in Hamilton
1 review Hamilton, ON
10/10

Fantastic customer service

We experienced exceptional customer service from the POSH team from our first initial call right until the cleaning was complete.

I would highly recommend POSH to be invited into any home or business for an overall great experience.

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Company Response

Thank you very much!

JCarrillo in Burlington
JCarrillo in Burlington
1 review Burlington, ON
10/10

Housekeeping that passes the white glove test

The POSH team always pays great attention to the little details. From mirrored sliding doors down to polishing the stainless steel razor stand in the corner of our bathroom counter, everything is clean. The owners assured us that thorough background checks are completed so we're usually not home during the cleaning. The team also has no issue with our dog who is at home while we're out. They also quote for regular/multiple cleaning for greater value.

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Private User
Private User
Private User reviews Toronto, ON
10/10

The most pleasant staff!

A professional home cleaning service that genuinely cares about it's customers!

Winner of 2016 Outstanding Business Achievement Award

The Hamilton Chamber of Commerce

Posh is big enough to be dependable and always show up, but small enough to provide you with a truly personalized level of service.

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Janet from Hamilton
Janet from Hamilton
2 reviews Hamilton, ON

First Review

9/10

Apartment cleaning

After experiencing no-shows and last-minute cancellations from independent cleaners, I realized it would be beneficial to deal with a larger business with a staff, so there would always be a backup person. On the other hand, I didn't want to deal with a large company where I would just be a number, and POSH seemed like the perfect solution.

I've been their client now for several months, and my place has never been cleaner. Their staff do a great job, are friendly, and love my pets. Teresa is especially thorough, detail-oriented, and professional. And they're in and out so quickly that it doesn't disrupt my day, which is very important because I work at home.

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Company Response

Thank You Janet! We truly appreciate having you as a long term client :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Posh Cleaning Housekeeping Maid Service

Dust bunnies cannot hide from us! Don’t let those dust bunnies steal your weekend – vacuuming, mopping, scrubbing. . . let our friendly staff turn your dust into delight. Our highly qualified service personnel will have your home dazzling from corner to corner. Servicing Hamilton, Ancaster, Stoney Creek, Dundas, Burlington, ...
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