Direct Waterproofing made sure I was satisfied
Direct Waterproofing originally came to waterproof a section of my basement and install a sump pump. After the work began, we discovered that one section of my basement was very poorly constructed. I was grateful that the crew were able to begin fixing the unexpected issue immediately. They worked very hard and long hours.
There was some communication missed about the room being made smaller due to the work. However, Terry made sure that the problem was resolved and worked very hard on it himself. I would hire Direct Waterproofing again.
If you're unsure about any of the work, communicate with Terry about it. I believe he wants his customers to be happy with the results of Direct Waterproofing's work.
- Approximate cost of services:
- $10,000.00
- Company Response
Dear, Su-Ying,
Thank you so much for such a great feedback.
We appreciate the time you took to share your experience with other people who may need help with basement waterproofing project - your testimony is appreciated a lot!
It was a pleasure working for you.
Kind Regards, Direct Waterproofing Team