Renewal By Andersen Of Greater Toronto

I went with Renewal by Andersen initially because Andersen has been a trusted manufacturer of windows for decades. I also liked the fact that the manufacturer is also the installer. The installation process was superb. I did a whole house, full frame replacement and they completed the job in one day. The team of Beka, Soso and David worked like a well oiled machine. The job, from my estimation, looked great, right down to the interior casing replacement. I should also mention the clean up was excellent. The windows look great and appear to be of high quality. I can say that the choice of Smart Sun glass for the south facing windows makes a noticeable difference in blocking out the heat of the summer sun. This brings me to my one issue. This same glass was to be included in the 2nd bedroom windows and was not. I mentioned this to Layne, the project manager for the installation. He dropped by the very next day. He confirmed that indeed the wrong window type was installed and ordered replacements immediately. These windows are not the cheapest but are supposedly of higher quality. I believe that from what I have experienced so far. And the service has been excellent.

The experience from start to end was professional, respectful and caring. This organization gives you top notch care at every step. Colby and Steven, our sales rep and project manager, we're thorough from the beginning. The person who measured was precise and methodical. The installers, Edgar, Jesus, Juan and Ferdnando...I don't have sufficient words to describe their professionalism and positive energy. They came each day very organized, efficient, knowledgeable and personable. Their cleanliness is next level outstanding. This was an incredible experience and believe me, I was worried about everything lol!
Thank you all for an amazing experience. I will definitely spread the word about this project and our team.
Grateful!

Denise

JACOB was very friendly and informative on the repairs he did on our front door. Thanks Jacob

I had posted a review when we first had our windows done after feeling pressured by the project manager to give them a 10 as the employer would donate something to charity. (Or something like that). Anyhow. After 2 years just not happy with our windows with rusting hardware. Theyve already been here to replace once and here we are again this year with rusting hardware again. We find our home colder than when we had our old windows as well which is so disappointing given the price we paid. We had originally discussed the energy star ratings of the windows and were brushed off by the sales person. He just kept saying they were great. We should have pushed it more. Was our mistake and we should have pushed it as we find out from an energy audit now that they are not very energy efficient. Over priced windows but we thought we were getting better quality.

Knowledgeable Sales representative and Project Managers. Expert installers and after sales service technician. Excellent product quality.

Had problems with my window (sash) would not close properly. Jacob cam and fixed the issue and resolved my window problem. Great job!

Absolutely fabulous!! From the sales representative to install & clean up! Excellent work done by Joe & Eakam Thank you!!!

Likely to request the installation team,(Tom, Ivan and Nikolai)
to install my Porch door.
As i observed, the windows are perfectly installed to my satisfaction!

Thank you Jacob! You did a fantastic job fixing our casement window which needed an adjustment to the window frame. Perfect job! Our window has no more gaps! Jacob was friendly, personable and explained the full procedure to us. Very competent! Nancy and Brian Lemire

Our windows were badly deteriorated. Our installation team of Ivan, Nikolay and Denis, and Project Managers Tom and Conn were great. They were here within the time they were scheduled to arrive and provided extremely thorough and professional service. The whole process - from our initial meeting with our sales person, Michael, through to the work's completion - was nothing but a pleasant experience. I highly recommend Renewal by Andersen.