My garage door opener stopped working suddenly. I feared the worst. I utilized Home Stars to research a company to resolve this issue and selected Capital Garage Door Ottawa. I contacted Capital Garage Door Ottawa in the morning, I received an appointment the same day. I was given a 2 hr window for the appointment. I was contacted well within the the agreed upon timeframe by Albert. He contacted me and informed me that he would arrive in approxamitely 20-30. He arrived as scheduled. He listened intently to the issue at hand. He tested my garage door opener and quickly determined what was the problem. He listened to my questions and responded in a professional manner with all the information I was asking for. He let me know that my garage door opener only required minor repairs and he fixed it in no time. I was truly impressed that he did not try to convince me to buy a whole new unit. In fact he pointed out that after he completed the minor repairs, my unit would last for many years to come. He demonstrated how I could do some preventive maintenance to further the life of my garage door unit. He was informative, courteous and demonstrated an outstanding skill set. Summary: I would most certainly recommend you contact Albert for your Garage Door issues.
- Company Response
Thank you so much for nice feedback and thank you for choosing Capital Garage Door Ottawa.