Albert was prompt, courteous, efficient, and quick. Showed up exactly when he said he would. The price he quoted me on the phone for cables was good, and did not suddenly increase when he showed up. He pointed out that the brackets were rusted through, which I had noticed before, and that was an additional cost but in my estimation well worth it, reasonably priced and saving another garage door related hassle in the near future. Albert also went above and beyond, as the pieces of carpet lodged under either side of the frame stopped the door from fully closing, but he kindly took out the two bolts on either side in order to free up the frame enough to work out the lodged carpet underneath, then put everything back together so that for the first time we have a garage door that closes all the way to the floor - no charge. Now that I think about it Albert has made our garage better than it was. Highly recommend his services!
- Company Response
Hi Steve, thank you so much for such a nice feedback