Absolutely horrible service. I used TechKnow space back in Sept 2018 to have the chargeport repaired on my iPad. Went to pick it up and there was an issue with the screen - yellowing near the edge, and ridges of what look like glue underneath the screen. I bring it back, the identify the issue as being part of the screen re-install and agree to fix it. Couple days go buy, get a call they need a new screen, wait for it to come in installed, and away we go. Fast forward to this year - my wife takes her phone there for a screen replacement. Upon pick up, identify the screen is not installed correctly as the glass is raised out of the casing, after pushing back a little bit guy acknowledges its wrong and fixes it. Now I don't know why I went back but my ipad had another issue - screen would not react to touch anymore. Take it in, takes 3 days for them to diagnose a logic board issue. Approve the repair for $395 bucks - go to pick up the ipad - first off its covered in glue all along the outer edges, it has tape everywhere holding it together, and of course HAS THE SAME ISSUE IT DID THE LAST TIME THEY TOOK IT APART - yellowing on a portion of the edge of the screen and glue marks under the glass. This time the owner, who just finished fighting with two other unhappy customers, decides he isn't going to take ownership of the issue they caused and tells me I have to pay them to replace the screen. Have a look at the picture - how is this any sort of damage I could cause? Especially since, they had the screen off to repair the logicboard. You be the judge - but be sure to stay FAR AWAY from this repair facility. I'm out $400 and now need to go have someone repair / replace my screen. Unbelievable customer experience.
- Approximate cost of services:
- $400.00