- Approximate cost of services:
- $30,000.00
- Company Response
I am sorry to see in your review that you are not completely satisfied with our services. You know that since we installed this Hybrid heat pump water heater, we have been continuously in touch with you to resolve the mechanical room temperature issue, which is not directly related to the water heater installation; the water heater is doing its job as you are getting hot water at your set temperature. Your water heater installation is in a finished mechanical room, but there is no heating vent there; that is why when this hybrid heat pump water heater is heating up the water, it's cooling the air in that room. I personally visited three times with our supervisor; on our final visit, we decided to move the orientation of the water heater and exhaust in the laundry room, and then I was surprised to see your review.
I will advise you to allow us to install a new heat vent from the main supply duct and a small opening in the return air duct for warm air circulation so the mechanical room temperature will be normal, like in the other part of the house. We are always here to provide you with a service up to your satisfaction like you are satisfied with us for your Mitsubishi Heat pump and Air cleaner installation.
Please, let us know your availability next week.
Asif
Furnace & AC Experts Inc.