Frank & Sons Masonry Ltd.

Masonry & Bricklaying
Whitchurch Stouffville ON L4A 0Z4
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HomeStars
Masonry & Bricklaying
Frank & Sons Masonry Ltd.
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87%

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Reviews by rating (past 12 months)

Reviews for Frank & Sons Masonry Ltd.

Average customer rating:
10 10 (47 reviews)

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Angela
Angela
10 reviews Ajax, ON
10/10

Incredible, fantastic, amazing company!

Frank was professional and a pleasure to work with right from the start. In fact, he left me with such a feeling of confidence in the work that he would do for me from the very quoting stage that the competitive companies that gave me quotes felt incompetent in comparison. The excellence did not end there though. He and his team work HARD! I had neighbors telling me that even they noticed how hard they worked. And I watched Frank when he didn't know that I was - and let me tell you this man is a perfectionist! Perfectly measured, perfectly squared...just amazing. To summarize, I started out with a front porch that was a pile of bricks piled on a sliding mound of dirt and when Frank and his guys were finished I had a magnificent porch, front stairs and pathway to my backyard that has definitely increased the value of my home - and it's just plain beautiful! You need this type of work done? Frank & Sons is the way to go, hands down!!

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you so much for the compliments !. Yes the work was Hard but if you want quality you gotta go the extra mile sometimes. At frank and sons we are the same with every client and leave nothing to chance. Was a major project that turned out amazing. Such a wonderful homeowner to work for as well !. Thank you from all of us at F&S.

cva
cva
1 review Toronto, ON
10/10

Porch

Frank was only person of several we called who provided us with options and we were very pleased about the whole thing. Frank was quick to respond and made time on a weekend to come and see what we needed. We agreed on job and it started on time and ended on time. Frank and the young men under his leadership work fast and efficient and are clean. From tear down to fix up. Also, the fellow he had who resurfaced our porch, Mike also deserves praise. All in all, very pleased with Frank and Son's Masonry and highly recommend. His company exemplifies an honest old fashioned work ethic that is not seen very often.Thank you Frank!!

Approximate cost of services:
$2,200.00
1 of 1 people found this review helpful.
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Company Response

Porch turned out great and I enjoyed working with you two. Enjoy the porch and thank you for the business.

simpsonandrew
simpsonandrew
1 review Georgina, ON
10/10

Chimney rebuild/window sill replacement

Crew replaced brick sills with Indiana stone sills and rebuilt chimney from roof line. Frank was very good about keeping us informed of start date and once project started stayed until project was completed approximately three days later.Crew did a really good job from start to finish including being very careful with the property by covering roof shingles, hot tub and deck to prevent damage. We would recommend Frank & Sons Masonry to family and friends.

Approximate cost of services:
$4,000.00
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Company Response

Thank you again for the business Andrew, and thank you for being such great homeowners.

Brad
Brad
4 reviews Toronto, ON
10/10

Brick Parging

Some existing parging on the house was in disrepair, an old window needed to be covered over, and the chimney needed some TLC. Frank came to house and gave an estimate on the work, which I agreed to. Later on the arranged date Frank and his crew came to the house and got the work done in 1 day as promised. The work looks great, everything was cleaned up and we are happy. The neighbors saw Frank's work and had him do the same on their house a few weeks later.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks so much for the business Brad. Glad to hear you guys enjoyed our services.

moe in Toronto, Ontario Canada M5R2E2
moe in Toronto, Ontario Canada M5R2E2
2 reviews Toronto, ON
10/10

Chimney repair

Frank and team did an exceptional job on our chimney. It's rare to find this level of craftsmanship these days. Combined with his high degree of professionalism, I can't imagine ever looking for someone else. This is my second time using Frank and both times my expectations were exceeded.

Approximate cost of services:
$2,000.00
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Company Response

Great client to work for. Repeat customer, thanks again for choosing Frank and sons.

Kevin from Toronto
Kevin from Toronto
12 reviews Toronto, ON
10/10

Front porch tread replacement

Had 3 estimates for replacement of cracked stone stair on front porch. Met with Frank who not only had the most competitive quote but was also the best in explaining exactly how the job should be done.

He showed up promptly to to do the job. The replacement stone step was almost identical in colour and form to the 20 year old one. He is coming back in a couple of weeks to do another job for us. Would definitely recommend to anyone!

Approximate cost of services:
$600.00
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Company Response

Thank you again for choosing Frank and sons.

MR in Toronto
MR in Toronto
1 review Toronto, ON
10/10

Concrete stairs. Tuckpointing. Great company

I needed my concrete stairs redone or refinished. As well needed tuckponting and some other concrete work done. My experience with frank was top notch. Great staff, there every day at 7am. Courteous, professional. Frank checked in with me daily . Clean work. Highly recommended. Price calzone came in below other quotes. Really great company.

Approximate cost of services:
$5,500.00
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Company Response

Another great result. Client was great. thanks again from Frank and sons !.

Franny in Toronto
Franny in Toronto
1 review Markham, ON
10/10

Repair Chimney

If you’re looking for a top notch masonry company, don’t waste any more of your time as your search is over............go with Frank & Sons Masonry Ltd. Why you ask?

Just to summarize up front, words I would use to describe Frank & Sons Masonry Ltd.:

-Reliable
-Honest
-Professional
-Knowledgeable
-Quality workmanship

I needed to have the top layers of the chimney repaired. Frank (son) was the only company to come out and give me an estimate and discuss the work personally. The other companies gave me an estimate based on some pictures that I emailed; one company gave an estimate based on Google Earth pictures????? All the other companies said I needed to have the whole chimney redone at three times the cost that Frank quoted based on just repairing the top layers.

Frank was very pleasant, professional and knowledgeable and explained what needed to be done in detail and terms that I could understand. He always kept his word and emailed or got back to me with information on the day that he said he would; this is something I truly appreciated. You don't come across competency and exemplary customer service that often nowadays.

When the work was done on June 30, 2016, they were punctual, did an excellent job (according to my brother who is a perfectionist) and cleaned up so there was no evidence they had been there.

I have already referred Frank & Sons Masonry Ltd. to my cousin who needs some chimney work done. Also, my driveway and walkways made from interlocking bricks have sunk down and many bricks have shifted; this is a big project for me as the area to be fixed is large and I have procrastinated for years now in getting it repaired. Frank & Sons Masonry Ltd. somehow have motivated me and they will be doing this work in a couple of weeks.

Thanks to Frank and his crew for making the chimney project painless; I am looking forward to having them work on my interlocking brick project.

When you find a company with all these qualities, why go elsewhere?

Approximate cost of services:
$1,667.00
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Company Response

Wow thank you for such a great review. Also thank you for being such a great client to work for. The guys loved the coffee and cookies every morning. Our job is not easy but working for people like you is what encourages us to exceed expectation and results. Thanks again!

Private User
Private User
Private User reviews Toronto, ON
10/10

Front porch and stairs

Recommended to me by a meticulous neighbour, Frank was where he said when he said. His design was simple and effective, taking into account my needs and wants. He was easy to talk with. He had a good rapport with his crew. Excellent work was done. Everything was cleaned up.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for choosing Frank and sons masonry !.

Private User
Private User
Private User reviews Whitby, ON
10/10

Upgrade Home exterior to cultured stone

Exemplary contractor, excellent communicator and works and thinks for the customer. Did beautiful flawless work changing wood siding to cultured stone on my house. Drives a dedicated and hard working team. Really did awesome work. Now all my neighbours want to do the same thing!

Approximate cost of services:
$10,000.00
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Company Response

Job turned out great and the client was great to work for. couldn't be happier how things turned out. Thank you for choosing Frank and sons masonry.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Frank & Sons Masonry Ltd.

Frank and Son's provides complete masonry services to the general public. There's no repair too big or too small. We do it all , Chimneys, Fireplaces, Brick Repair, Concrete work, Foundations, Tuck-pointing, Parging, Window sill replacement, Walkout basement entrances, retaining walls, interlocking driveways, Porch and step repairs and new additions, ...
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