- Approximate cost of services:
- $2,000.00
- Company Response
Thank you for your great feedback ! We look forward to working with you again on another project :)
Thank you for your great feedback ! We look forward to working with you again on another project :)
Thank you for your great feedback ! We look forward to working with you again on another project :)
2 Bedroom flooring install never completed
We have located your file. There was a few day delay in measurements and to accommodate that inconvenience, we had delivered the order free of cost. The transition piece located at the door way was on back order from NAF. To complete the job we put a different brand transition,. You mentioned you would like this changed as the colour did not match. The NAF transition was ready Saturday for pickup, installer tried contacting you to schedule Monday morning to install new transition you did not answer the installers or stores phone calls, and decided to hire someone in the the week of your install. Difficult to work with from the start and did not give the installer an opportunity to fix a minor issue. We gaureentee the best price, service and clean installs. Your project was one week long and you were not accommodating, and did not wait till after weekend to have the transition switched, and wrote us a review while we left you multiple calls and emails to complete the job. We expect both home owner and installation team to work together to fix minor issues and to actually give them the chance to do so before writing a fabricated review to paint a bigger issue then just a minor transition piece we were cooperating and waiting for product to fix. Nonetheless your install looks beautiful, transition piece is still with the company if you would like it fixed please return the store/ installation teams calls.
Have a great day.
Thank you for your great feedback ! We look forward to working with you again on another project :)
Thank you for your feedback !
Thank you for your review !
Thank you for taking the time to review us. Enjoy the new floors !
We really appreciate you taking the time to share your review with us. We look forward to seeing you again soon.
Very helpful, collaborative staff!
It was a pleasure working with you!
Thank you for the positive feedback - our team appreciates your business ! Enjoy the new floors !
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