I hired Dustin to remove one tree and trim back a few others. He insisted on being paid upfront because he's had issues in the past collecting. He took out the main tree, but when I returned home, the other trees were not touched. When I hadn't heard back from him for a few days, I called and asked why it wasn't done. He said he got called away for his 'main client', but would come back and finish later. I called a few times to schedule the trimming but there was always an excuse why he couldn't do it. Eventually he just stopped responding to my texts.