Premium Plumbers

Plumbing
Newmarket ON L3X 2K9
Write a Review
Write a Review


HomeStars  >  Plumbing in Richmond Hill  >  Premium Plumbers  >  Ceiling damaged by plumber who refused to take responsibility
Anne in Toronto
Anne in Toronto
7 reviews Richmond Hill, ON
0/10

Ceiling damaged by plumber who refused to take responsibility

Richard removed an old toilet in our upstairs bathroom and replaced it with a newly purchased one. After he had left, water began leaking from the ceiling of the powder room below causing extensive damage. I phoned him and he immediately returned, removed the toilet and fixed the leak. He suggested waiting awhile before repairing the ceiling to ensure that the problem had been solved. We did this and then asked Richard to arrange to have the damaged ceiling repaired. He refused to take responsibility, saying that the damage was not his fault. Clearly it was!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

We are very sorry Anne. We did our best due to the conditions of the house.

Previous versions of this review:

Anne in Toronto
Anne in Toronto
7 reviews Richmond Hill, ON
10/10

Toilet replaced and bidet toilet seat installed

Richard arrived promptly, quickly did a perfect job and charged a reasonable amount for his expert services. I was impressed that he removed his shoes before even entering the house without being asked. I highly recommend Richard of Premium Plumbing.

Approximate cost of services:
$280.00