Pristine Plumbing & Drainage

Plumbing
322 Boyne Street New Westminster BC V3M 5K1
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Pristine Plumbing & Drainage
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98%

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Reviews for Pristine Plumbing & Drainage

Average customer rating:
9.9 10 (85 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Sewer Line Repair

Two sections of our sewer line needed repair. One section was six feet underground and the other section was only two feet underground but under a retainer wall. The weather condition was high winds and heavy rainfall. Throughout the whole project these guys remained steadfast, determined, positive and professional. I received clear explanations, and photos of the completed pipework came with the final invoice. Their price was in reason and they deducted their camera inspection off of the bill. They did a great clean up job afterwards.
Great plumbing job was done. Top notch service.

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Company Response

Thank you for the review, it was a pleasure working for you. The weather was indeed bad but we are prepared for all conditions.

dezilva
dezilva
1 review Burnaby, BC
8/10

Dishwasher install Faucet install and Water line install

They were on time and kept close to the estimated costs. Friendly people and great work. The even send you before and after pictures for your records.

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Company Response

Thank you for review, we really appreciate it.

miller.nigelp
miller.nigelp
1 review Vancouver, BC
10/10

Service call.

Plugged kitchen sink drain and compactor drain pipe. Unplugging / flushing of the pipe and then replacement of slightly cracked drain pipe below sink. Excellent repair person. Knowledgeable and very personable and informative of what needed. However, A bit pricey for the nature of the work required in the end.

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Company Response

Thank you for the feedback. We always provide an upfront quote before starting so there is no surprises regarding the final bill. We're glad you were happy with the service.

Dani
Dani
2 reviews Surrey, BC
10/10

Highly recommend

Our kitchen sink plugged and I called Pristine Plumbing. They booked an appointment for the following morning (my schedule prevented them from coming sooner). They were on time, courteous, explained the problem and the quote for the work. The final bill was exactly as quoted. I highly recommend this company.

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Company Response

Thank you Dani, it was our pleasure. We really appreciate the feedback.

adamwhitteker
adamwhitteker
1 review Langley, BC
10/10

Kitchen drainage blockage

Andrew was punctual and very professional. He made sure I was satisfied before leaving. Would recommend to others.

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Company Response

Thank you Adam. We're glad we could get your drainage back into Pristine shape.

Kerry
Kerry
1 review Port Moody, BC
10/10

Kitchen drain / garburator replacement

Pristine Plumbing & Drainage
778-980-1883
322 Boyne Street
New Westminster
BC
V3M 5K1
CANADA

Issue with slow kitchen drain and garburator stopped working. It was easy to arrange a service call and Daniel arrived promptly at the arranged time. Daniel was personable and professional. He answered all questions and after examining the area clearly explained the work that may need to be done. Only the work that was necessary was done - in the end replacement and installation of a new garburator was all that was required to resolve the issue (no additional pipe work or clearing). Very satisfied with the work and service, would call again for any future plumbing issues.

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Company Response

Thank you Kerry, we're glad you were satisfied with the service. We look forward to working for you again in the future.

Farzad
Farzad
1 review Port Moody, BC
10/10

Sewer Line Repairs

At some point in the last few weeks, one of my sewer lines under my house had become backed up and got disconnected. The raw sewage was leaking into an unfinished crawl space and went unnoticed for several weeks. The odor finally crept into the premise which lead to the discover of the issue. I called Pristine Pluming and they came first thing in the morning the next day. Daniel arrived promptly at the arranged time to investigate. Access to the crawlspace is extremely limited with only a tiny air vent door that Daniel had to squeeze through to get in. Daniel discovered the issue but due to the confined space and the pooling of raw sewage, he was not able to access the pipe to make the repairs. I contacted a separate restoration company
to come clean up the mess. Meanwhile, Daniel cleared the main sewer line that caused the backup in the first place. Daniel helped me coordinate the cleanup with the restoration company and returned the next day to complete the repairs after the raw sewage had been cleaned up. Daniel did the pipe repairs and checked all the other pipes to see if there were any other leaks. This was a difficult job working in such a confined space and toxic environment. Daniel was polite, professional, and prompt the entire time. The costs were all clear and presented up front. Pristine Plumbing did amazing job and helped us through this plumbing nightmare. I will definitely be using them for all my plumbing needs in the future and highly recommend them to anyone looking for a plumber.

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Company Response

Thank you Farzad, we really appreciate you taking the time to provide your feedback. We were happy to get your drainage system working again.

sircleveland
sircleveland
1 review North Vancouver, BC
10/10

Install two toilets

It was a positive experience from the moment I reached out to Pristine for a quote to have two toilets installed. Daniel was prompt with his response times and scheduling was super easy. Michael came to do the work and was a true professional from the get go. Another company quoted me 3 times more than what Pristine charged me. Make sure to call around to avoid the few nasty companies out there.

Pristine will definitely be my #1 choice with any plumbing work.

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Company Response

Thank you for the feedback, we're delighted to hear you had a pleasant experience with Pristine Plumbing. We always provide an upfront quote before starting work so there's no hidden surprises.

aWorld
aWorld
1 review Burnaby, BC
10/10

Hot water tank replacement and misc.

Pristine Plumbing & Drainage
778-980-1883
322 Boyne Street
New Westminster
BC
V3M 5K1
CANADA

Excellent work.
Very professional, polite and respectful to deal with.
We’re extremely happy with the service and quality of the work done.

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Company Response

Thank you, it was a pleasure working for you.

Sue CMR in Grand Forks
Sue CMR in Grand Forks
1 review Delta, BC
10/10

Hot water tank replacement

Pristine Plumbing & Drainage
778-980-1883
322 Boyne Street
New Westminster
BC
V3M 5K1
CANADA

Very satisfied with Pristine Plumbing. We had a leaking hot water tank at our business. They came out within 24 hours of us calling and replaced the tank within 48 hours. Very, friendly, professional and reasonably priced. We will be using them for any future plumbing needs that may come up.

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Company Response

Thank you Sue, we were happy to get your hot water supply back in order.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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